RE: RWW Cookie Problem?

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Hi Deto,

Thanks for posting here.

From the description, I understand the issue is that when users access RWW,
users infrequently get the message that the site cannot be viewed and there
are error logs in the event log on SBS server, If I am off base, please
don't hesitate to let me know.

Part of the log off process the RWW application removes a session cookie
from the client PC. This cookie, when created, includes a random string of
characters. As pure coincidence, it happens that ASP.NET interperets that
random character string as a potentially dangerous construct. As a result,
the error is thrown & the logoff page fails to load, resulting in a 'Page
cannot be displayed' for the remote user. If you want to solve this issue,
Let us refer to the following steps to troubleshoot the issue:

1. Delete the coockies from the client side which is experiencing the
issue. The user can open IE, go to Tools->Internet Options, and click the
"Delete Coockies" button.

2. Disable Session state as you have observed. This is to prevent RWW from
creating coockies at the client side. For more information, see:

306996 How To Disable ASP Session State in ASP.NET
http://support.microsoft.com/?id=306996

We prefer method 1.


I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.


Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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