RE: ISA Installation issue
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Fri, 02 Feb 2007 03:26:34 GMT
Hello Jeff,
Thank you for posting here.
According to your description, I understand that you are asked to input
product key when you install ISA 2004 on SBS 2003 R2. If I have
misunderstood the problem, please don't hesitate to let me know.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
Step 1:
To start the ISA Server 2004 installation wizard from the command line:
Under normal circumstances, ISA Server 2004 is installed from the Premium
Technologies disc by clicking the "Install Microsoft Internet Security and
Acceleration Server 2004" link.
However, there are two reasons why you may need to start the ISA Server
2004 installation wizard from the command line:
While installing ISA Server 2004, you receive the following error message:
"The system cannot validate the product key for Windows Small Business
Server 2003. To proceed, you must enter the product key manually. For more
information about how to manually enter the product key, see
Premiuminstallsteps.htm, which is on the Premium Technologies disc. Look
for the section titled "To install ISA Server 2004 via the command line."
In this instance, the installation of ISA Server 2004 fails because it
cannot confirm the validity of the product key used for Windows SBS 2003.
ISA Server 2004 Setup requires the product key in order to finish
successfully.
You can start the ISA Server 2004 installation wizard by typing the
following syntax at the command prompt:
Sbsisa2k4setup /PID AAAAA-BBBBB-CCCCC-DDDDD-EEEEE
Note: where AAAAA-BBBBB-CCCCC-DDDDD-EEEEE (with or without dashes)
represents your product key for Windows SBS.
If you want to reinstall ISA Server 2004 by using a configuration file that
you saved previously, type the following syntax at the command prompt:
Sbsisa2k4setup /IMPORTFILE "C:\importfile.xml"
Note: where C:\importfile.xml represents the name of the configuration
file. Make sure you use quotation marks around the name of the
configuration file.
Important: You can find Sbsisa2k4setup.exe on the Premium Technologies
disc, in the ISASetup folder.
Step 2:
If you still can not install ISA 2004 in step 1, I suggest you to
completely install SBS from the SBS 2003 R2 disks, but not from your copy
in hard disk. Maybe the copy in hard disk is corrupted or it has some
copyright issues.
If the issue persists, please kindly help me collect some information for
further investigation:
1. Please send all the files in the \Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs folder to my mailbox
v-terliu@xxxxxxxxxxxxx . (Including the sbsisa2k4setuplog.txt)
2. Please also send me the ISA setup log. You can refer to this article and
find these log files.
The Internet Security and Acceleration (ISA) Server Setup log files
http://support.microsoft.com/?id=837347
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Jeff Dempsey" <Jeff@xxxxxxxxxxxxxxx>
| Subject: ISA Installation issue
| Date: Thu, 1 Feb 2007 00:59:19 -0800
| Lines: 68
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|
| This is about the size of it:
|
| I have installed SBS R2 on a new box, Installed SQL Server 2005, now when
it
| comes to ISA, I get about 1/3 the way across the screen, and it stops
with
| the very informative message (At this point I want to slap them silly
with
| these stupid messages...)
|
| The wizard cannot install ISA Server 2004. Try to install it again......"
|
| So, I do some researching... I come up with this gem... (my comments in
| parenthesis)
|
| Dave,
|
| We've seen a few instances of this, usually related to MSDE install
errors.
| Please try the following:
|
| 1. Launch the ISA 2004 MSI package manually and install ISA manually from
| CD #6:
|
| <cd drive>:\ISA2004\FPC\MS_FPC_SERVER.MSI
|
| (What do I put in for the product key that it asks for? The one on my
box
| doesn't work... - Jeff)
|
| 2. The installation should be successful but this only installs the
| console. The
| MSDE instance has not yet been installed. Go ahead and run the Setup.EXE
| for ISA
| 2004 so that all the additional components will install.
|
| (Where, exactly is this setup.exe located? - Jeff)
|
| 3. If the installation of MS_FPC_SERVER.MSI is NOT installed successfully,
| then run
| it with the following command to create a LOG file of the installation:
|
| msiexec.exe /i D:\ISA2004\FPC\MS_FPC_SERVER.msi /l* c:\isa.txt
|
| 4. The log file will be located on C:\isa.txt
|
| The verbose log file will help us in the next step of troubleshooting.
|
| Regards,
| __
| Mark Stanfill, MCSE+I, MCSE 2000, MCDBA, MCSA
| Microsoft Corporation
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
| I have the utmost repect for Mark, but when it comes to step 1 above, it
| asks me for the product key. The one on the box doesn't work. I copied
the
| disks to my hard disk, so if that is the issue, please let me know.
|
| Please, if anyone knows how to SOLVE THIS PROBLEM (not just give vague
| tips), please let me know. I see there are about 15 different ways for
this
| thing to fail, among them:
| 1. Performance monitors not being installed right (Amy, I tried your
trick,
| no dice)
| 2. MSDE (Can someone give me a step-by step on this one?)
| 3. Hidden Config folder on the boot drive (for some reason, my boot
drive
| is I:, but there are no config folders MSI or otherwise on it)
|
| Thanks,
|
| Jeff
|
|
.
- References:
- ISA Installation issue
- From: Jeff Dempsey
- ISA Installation issue
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