RE: User moved shared calendar and can't restore

Hi Adam,

Thanks for updating.

Please feel free to take your time to try these suggestions, if you have
any updates or need any further assistance on this issue, please do not
hesitate to let me know. I am glad to be of assistance. :-)

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

====================================================

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<Subject: RE: User moved shared calendar and can't restore
<Date: Tue, 30 Jan 2007 07:55:00 -0800
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<
<Thanks Robert,
<
<I tried the first part of your post to no avail. The user apparently
moved,
<not copied the public calendar and trying to drag it back from her mailbox
<personal files gets a "not authorized" message. As she also can't create
a
<New public folder. And neither can I as administrator, I'll try the
profile
<refresh you suggest.
<
<I'll let you know.
<--
<Fors Pro Ingenium
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Adam,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that your customer dragged the Public
Folder
<> to the Mailbox and wants to move it out of Mailbox. If I am off-base,
<> please don¡¯t hesitate to let me know.
<>
<> I made a test on my test machine, when I drag the calendar from public
<> folder to Mailbox, the calendar is copied and the calendar can be
dragged
<> back.
<>
<> The following are the steps I made on my test machine:
<>
<> 1. Create a new calendar in Public folder.
<> 2. Drag it to Mailbox. I noticed that the calendar is copied. One is in
the
<> Mailbox and another is in the Public Folder.
<> 3. Delete the calendar in the Public Folder, I can still drag the
calendar
<> back to Public Folder.
<> 5. Create a Personal Folder and then drag the calendar to Personal
Folder.
<> 6. Delete calendar in the Public Folder. I can also drag the calendar
back
<> from Personal Folder to Public Folder.
<>
<> Please check if there are two calendars in your Outlook, on is in
Mailbox,
<> another is in Public Folder. If so, please take easy to delete the
calendar
<> in Mailbox. To do this:
<>
<> 1. Right click calendar in Mailbox, select Delete.
<> 2. Click OK.
<> If above doesn¡¯t work, the problem may be caused by the corrupt
Outlook
<> profile, please try to delete and then create a new profile for this
user
<> to see if the calendar can be drag back.
<>
<> 1. Click Start, and then click Control Panel.
<> 2. Click Switch to Classic View, and then double-click Mail.
<> 3. In the Mail Setup dialog box, click Show Profiles. Select the profile
<> you use, click Remove.
<> 4. On the General tab, click Add.
<> 5. In the Profile Name box, type a descriptive name for the new e-mail
<> profile, and then click OK.
<> 6. In the E-mail Accounts dialog box, click Add a new e-mail account,
and
<> then click Next.
<> 7. Click the appropriate server type for your new e-mail account, and
then
<> click Next.
<> 8. Type your account information in the required boxes, and then click
<> Next.
<> 9. Click Finish, and then click OK.
<>
<> For more information, please refer to
<>
<> How to create a new e-mail profile in Outlook 2003
<> http://support.microsoft.com/kb/829918
<>
<> You motioned ¡°If there's a specific file for the Exchange shared
calendars
<> I can restore from backup I have that option too.¡± in the previous
post,
<> yes, when you create a public folder in Outlook, it stores in C:\Program
<> Files\Exchsrv\mdbdata\pub1.edb on the SBS server by default.
<>
<> If the problem still exists, please help me collect the information:
<>
<> 1. Ask another user to do the same thing on his own computer, can he
drag
<> the calendar back?
<> 2. The detail steps your customer did on his machine so that we can
<> reproduce the issue.
<> 3. Screen Shot.
<> 1) Press the Print Screen key once on the keyboard when you right click
the
<> calendar in Inbox.
<> 2) Click Start, go to Run, enter MSPAINT in the open dialog box, and
then
<> Click OK.
<> 3) Use Ctrl + V to paste the screenshot to the canvas.
<> 4) From the File menu, go to Save and save it as a JPG file.
<> 5) Send the JPG file to me.
<>
<> Please send the information to v-robeli@xxxxxxxxxxxxxx
<>
<> If you need further assistance, please don¡¯t hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> ====================================================
<>
<> PLEASE NOTE: The partner managed newsgroups are provided toassist with
<> break/fix issues and simple how to questions.
<> We also love to hear your product feedback! Let us know what you think
by
<> posting from the web interface: Partner Feedback
<> from your newsreader: microsoft.private.directaccess.partnerfeedback.
<>
<> We look forward to hearing from you!
<>
<> ====================================================
<>
<> When responding to posts, please "Reply to Group" via your newsreader so
<> that others may learn and benefit from this issue.
<>
<> ====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> ====================================================
<>
<>
<> --------------------
<> <Thread-Topic: User moved shared calendar and can't restore
<> <thread-index: AcdDyf1i0590jFlOSEuMu2P29jpQTA==
<> <X-WBNR-Posting-Host: 24.126.28.242
<> <From: =?Utf-8?B?QWRhbSBQcmVzc21hbg==?= <adam@xxxxxxxxxxxx(NoSpam)>
<> <Subject: User moved shared calendar and can't restore
<> <Date: Mon, 29 Jan 2007 09:22:02 -0800
<> <Lines: 11
<> <Message-ID: <84A87EF1-CEA5-4BE3-B117-AE920B3D6C3F@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:13493
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <I'll leave aside the question of how she was able to drag a public
folder
<> <into her personal mailbox folders but I need to know how to put it
back.
<> The
<> <Exchange shared calendar was dragged out of public folders and into a
<> <particular unprivileged user's personal mailbox files. I can neither
copy
<> or
<> <move the file back nor add a new public folder from this user's
outlook.
<> The
<> <option for a new folder is grayed out.
<> <
<> <Any ideas?
<> <
<> <If there's a specific file for the Exchange shared calendars I can
restore
<> <from backup I have that option too. I just don't know the filename.
<> <
<>
<>
<

.

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