Email, SMTP & DNS configuration questions



Thanks to all who helped me with DNS questions a couple of weeks ago. I
have some more questions please.

Our company SBS 2003R2 server retrieves our emails from a single primary
email account (hosted by our ISP) using the pop3 connector into a global
mailbox. The users emails e.g. user1@xxxxxxxxxxxxx are resolved into the
users mailboxes by our server (user1@xxxxxxxxxxxxx etc. are set up as
aliases of the primary email name at the ISP).

Evidently pop3 retrieval cannot resolve bcc messages which get dumped into
our administrator mailbox as do (for reasons unknown) all incoming read
receipts, so I want to convert to SMTP.

I have gathered that I make 2 DNS record changes:

a new A record
key: mail
value: our external IP address

a new MX record
key: @
value: mail.ourdomain.com
priority value: 10

Do I delete the existing MX record value: ibmr.ISP.com. or up the priority
to say 20 so that if our server is down then mail will be directed to the
ISP server for later pop3 retrieval (Can I still run the pop3 global mailbox
in parallel as a back up and to retrieve any mails addressed to the primary
email account at the ISP itself?)

I'm asking this as the ISP state: "Store and Forward SMTP forwarding on
broadband accounts is not supported. If your broadband connection is
inoperative or your router/hub/server is switched off you will not be able
to receive mail." So presumably this means that if our connection/server is
down then emails will be returned undeliverable. Will retaining the
existing MX record with a modified priority prevent this? Is there a best
practise?

Also there is an existing CName record
key: mail
value: mail.ISP.com

Do I need this or should I modify or delete it?

Many thanks





.



Relevant Pages

  • RE: ExChSrv sends multiple copies of emails to users via POP3
    ... I am sorry this issue should be relate to ISP side, ... to see if they can set a smarthost for you. ... offer smarthost for you to send and receive emails. ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: Queues in Exchange
    ... is used to receive emails from ISP side, the emails received by the POP3 ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • RE: Email rejected... ATTN ZEN ISP USERS !!!
    ... ISP for more help. ... When clients send e-mails to SBS server, ... Due to the content of reporting emails, ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • RE: ExChSrv sends multiple copies of emails to users via POP3
    ... For how to configure smarthost, we suggest you run CEICW, on the email ... of your ISP.. ... you might be able to send the emails. ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • RE: ExChSrv sends multiple copies of emails to users via POP3
    ... you could not select the emails is deliver directly to ... your ISP, you need to select email is host on the ISP until a signal then ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)

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