Re: OWA logs user out after 5 minutes

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Hi Gary,

Thank you for updating and thanks for Tim's input.

As this issue was solved, we cannot determine the cause. Also, as Tim said,
this issue may related to the cookie timeout value, if the cookie timeout
value is very low. User will log off mandatory when the cookie's time is
up. You modify OWA Cookie timeout value by adding a PublicClientTimeout
entry in the following registry key.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\Owa

For the detailed steps, please refer to the following article.

Administrative and registry key settings for Exchange Server 2003 Outlook
Web Access
http://support.microsoft.com/default.aspx?scid=KB;EN-US;823486

Please monitor your server for a period of time, if problem happens again,
feel free to let me know!

Have a nice day!

Best regards,

Inn Jin (MSFT)

Microsoft CSS Online Newsgroup Support

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