Re: Serious Daily Performance Problems

is this perhaps when you have shadow copy backup schedualed to run? might
have gone unnoticed until a large volume of information was collected.

"EricI@IQC" <EricIIQC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:26A58BC1-C81E-46A5-87CD-A4B278C8614A@xxxxxxxxxxxxxxxx
Problem: Around 10:00 am, almost every day, the client has severe network
problems and the employees either get kicked out of the programs or they
get
unresponsive messages for 10-15 minutes. The following is the result of
system monitoring I did on the client's Small Business Server.

Between the times of 9:59 and 10:15 I noticed a dramatic increase is
system
utilization.

9:59 - Disk queue spiked for a short time
10:03 - CPU increased slightly
10:05 - CPU, paging, and disk queue time all briefly spiked
10:07 - 10:12 - CPU, paging, and disk queue time all remained extremely
elevated with CPU utilization at 100%. (During this period no employee was
able to access data on the server.)

The server had an occasional spike from BackupExec, the Dell system
management software, and the SQL server. All of the spikes were brief and
appear to be normal operations for those services.

The process that did appear to be out of the ordinary was the SYSTEM
process
(PID=4). It continually increased the amount of resources it was using
from
around 10:04 until 10:20. The thread that was using the majority of the
resources was srv.sys+0x17394.

Has anyone else seen this issue and, if so, what were the steps needed to
remedy the problem?

The server is a Dell PowerEdge running Microsoft Small Business Server
2003
with two gigabit NICs and 4 GB of RAM.


--
Eric J. Inch
CISSP MCSE CNA GSEC Sec+


.

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