Re: Exhange email problems
- From: Roger Hale <RogerHale@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 22 Jan 2007 15:21:28 -0800
Dave,
Thanks so much for your help. I made the suggested changes to the server
using the wizard, but continued to have problems sending mail. Then I made
the registry changes described in Sean's article and that seemed to do the
trick.
"Dave Nickason [SBS MVP]" wrote:
It sounds like configuring Exchange to use a smart host for outgoing e-mail.
would take care of this. In the properties of the Smallbusiness SMTP
connector, General tab, switch it from using DNS to using the smart host
(same outgoing mail server that you're configuring manually in the Outlook
profiles).
Failing that, see "Having Trouble Trusting Exchange From the Start?"
http://sbs.seandaniel.com/2004/10/having-trouble-trusting-exchange-from.html
This is not to take anything away from the others' recommendations to switch
to SMTP mail, which IMO eliminates just about all potential problems with
Exchange and Outlook.
"Roger Hale" <RogerHale@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6A4F48E6-D2D9-4CD1-8A7B-E6C8F9094E09@xxxxxxxxxxxxxxxx
Right now I need to fix it so that they can send email. I may be able to
switch them to hosting their mail with Exchange later.
"Lanwench [MVP - Exchange]" wrote:
In news:D666AEE4-5CE4-437D-B98D-5B8D0EDFA2F2@xxxxxxxxxxxxx,
Roger Hale <RogerHale@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
I have a customer that has SBS 2003 and is using Exchange 2003 and
Outlook 2003. The users have an exchange account that they use for
internal mail, calendar, and contacts, and a pop3 account that they
use to send and receive mail from the outside world. They have had
ongoing problems sending email.
Yes, I can certainly imagine they would. Note that this is not an optimal
config. Exchange should really be the only mail service in their Outlook
profiles - no POP/IMAP or PST files. It works much better....honest.
Do they have a registered Internet domain name? It's possible to do this
even without one, but I would get them to register one and start using
it -
it's not only better in terms of mail server functionality, it also looks
much more professional.
LRecently, I discovered that when they
send email, even though they select the pop3 account, it is sent by
Exchange using DNS, rather than sending it to their external smtp
server. Many of their mail recipient's email servers attempt to do a
reverse lookup of the Exchange server (domain.local) and when that
fails, they reject the email. I reran the CEICW and selected Disable
Internet Email. I thought this would stop Exchange from attempting to
deliver email.
That won't do it. Your issue is with Outlook's default mail account
settings
(and these are set in the sbs_login_script,bat, in the sbs client setup
thingy.
You won't need to tweak that if you configure Exchange to handle the
mail.... which you could do now anyway. Heck, as much as I hate POP
connectors, even that would be better than the current setup, which is an
administrative pain in the __ even when it works as you wish - and is
slow/inefficient/less secure.
However, it's still happening. I sent test messages
from 5 users to my email using their pop3 accounts. When I got the
email and checked the headers, I found that 2 of them did send the
message to the pop3 server, which then sent it to me. 3 of them just
sent the message from the Exchange server (domain.local) to my email.
Does anyone know how this can happen, and how to correct it?
- References:
- Re: Exhange email problems
- From: Lanwench [MVP - Exchange]
- Re: Exhange email problems
- From: Dave Nickason [SBS MVP]
- Re: Exhange email problems
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