Re: Issues with remote desktop

No ISA on this server. I was upgrading/patching before installing ISA when
the original issue started. Dell's support suggestions pushed the problem
further causing the event id errors.
Originally they suspected some conflict between trend micro firewall and sbs
firewall. I walked through the problem with trend. We disabled the trend
firewall and eliminated trend as a suspect with this problem. RRAS, IIS
and/or GPO settings are the most likely cause for my problems.
At the time I quit trying to fix the event errors the DELL support engineers
didn't think the event errors would prevent the server from working and told
me to ignore them.
I backup the server every night to a external hard drive, I also do a tape
backup of the external drive once a week. Unfortunately the event issues
are 3 or 4 months old and I don't think my archive go back that far.

Originally I considered just installing ISA over the problem hoping to
correct the errors.
If you google my event id errors you will see quite a few people with the
same problem, I have yet to see a definitive answer.


"Jeff Teel" <jdteel@RMoveThis sugardog.com> wrote in message
news:Oz2SfIMPHHA.404@xxxxxxxxxxxxxxxxxxxxxxx
If you have ISA installed and providing NAT and firewall services then you
don't need Windows Firewall/Internet Connection Sharing (ICS) service
enabled on the server. The two won't work in tandom. It's one or the
other. Do you not have a good backup to use?

"Kevin" <notmyaddress@xxxxxxxxx> wrote in message
news:ueIvnVEPHHA.4820@xxxxxxxxxxxxxxxxxxxxxxx
I appreciate your input jeff but I am afraid this isn't going be 1 of
those
"check your cable" type resolutions. I have spent many hours looking at
the
2 event log errors on google as well as spending days with dell premium
support who ran this issue past microsoft.

(assuming the ipnat / windows firewall issue is the root cause of this
problem)

I believe RRAS, IIS and GPO setting need to be reinstalled to default
but
that opens up a even bigger can of worms.

"Kevin" <notmyaddress@xxxxxxxxx> wrote in message
news:O3IXIMEPHHA.4992@xxxxxxxxxxxxxxxxxxxxxxx
yup... by default the pc "owner" is enabled.... of course i added
administrator and my admin account.

"Jeff Teel" <jdteel@RMoveThis sugardog.com> wrote in message
news:uEe4N$DPHHA.3316@xxxxxxxxxxxxxxxxxxxxxxx
You said you enabled Remote Desktop on the two new PC's in System
Properties. Did you also add the Users that you wanted to be able to
connect to those Workstations? The only user that can connect to
the
newly
added workstations by default would be someone with Admin permissions
after
checking the "Allow Users to connect remotely" check box.

Jeff

"Kevin" <notmyaddress@xxxxxxxxx> wrote in message
news:udScw1CPHHA.4820@xxxxxxxxxxxxxxxxxxxxxxx
I have a 10 user sbs premium network. A few months ago after a
upgrade
some
settings got messed up so I called Dell premium support who walked
me
through some gpo edits.

The network works fine although my event viewer has the following
errors:

service control manager
event id 7023
The Windows Firewall/Internet Connection Sharing (ICS) service
terminated
with the following error:
The requested resource is in use.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and

ipnathlp
event id 32009
The Windows Firewall/Internet Connection Sharing (ICS) service
could
not
start because another program or service is running that might use
the
network address translation component (Ipnat.sys). This can occur
when
Routing and Remote Access is enabled. If this is the case, you must
disable
Routing and Remote Access before the Windows Firewall/Internet
Connection
Sharing (ICS) service can start.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

NOW FOR MY MAIN PROBLEM AND SYMPTOMS:

My old PC's work fine. Users can Remote in without an issue. I
just
added
2 new PC's and I cant get remote to work on them. I was able to
http://server/connectcomputer each box without a problem.
Printers,
network
shares, exchange, internet access and business applications work
without
a
issue. I enabled Remote on the server and in the computer
properties.
DHCP
is leasing ip addresses to the boxes. I can PING my server. BUT...
AND
THIS
IS WHERE I THINK MY PROBLEM IS... I cant ping the PC from my
server.
I
can
remote to the server.

Another interesting symptom is windows firewall is not on any
workstation
AND the windows firewall icon is in my server.

I have tried using VPN to connect to the troubled pc's from the
server
it
work either.

ANY CLUES?

Thanks in advance

Kevin












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