RE: 404 error trying to open companyweb

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Hello Customer,

Thank you for posting here.

According to your description, I understand that you get error 404 when you
access companyweb. If I have misunderstood the problem, please don't
hesitate to let me know.

Based on my research, there must be a web.config file in folder
Inetpub\companyweb. I try to delete the file from the folder on my test
machine, then try to access the companyweb, I get the same error with you.
So I suggest we try the following steps to see if we can resolve this issue:

1. Find a fine SBS server and copy the file web.config to this problematic
SBS server, then test this issue.

2. Please verify the settings in IIS server as follows to check if it helps:

a. Open IIS snap-in.

b. Go to companyweb, right click it to click Properties.

c. Click ASP.NET tab, please change the ASP.NET version to 1.1.4322.

d. Run IISReset command to take effect the change. Then please test the
issue to see if it resolved.

If the issue persists, we have to reinstall the companyweb component
through the following KB:

How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site
http://support.microsoft.com/?id=829114

If the issue persists, please kindly help me collect some information for
further investigation:

1. Save the application event log and system event log as evt files on the
problematic machines and send to my mailbox: v-terliu@xxxxxxxxxxxxx

2. Collect the IIS metabase on Exchange Server and send to me:
v-terliu@xxxxxxxxxxxxx for further analysis:

1). On Exchange Server, install .NET Framework Version 1.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-
8157-034d1e7cf3a3&DisplayLang=en.
2). Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en.
3). Once it is installed, access it from Start, Programs, IIS Resources,
Metabase Explorer.
4). In the left pane, right click ''LM'' (under your server computer name)
to choose ''Export to file'', and then save it as IIS.mbk.
5). Compress this mbk file and send it to me for analysis. Please let me
know the password if you set on this iis mbk file.

3. Please collect the IIS log on Exchange Server so that I can perform
further research:

1). On Exchange Serves, open IIS MMC, right click Default Web Site and then
click Properties.
2). Click Website tab and then check Enable logging.
3). Stop the Default Website and RENAME the existing IIS log files under
C:\WINDOWS\system32\LogFiles\W3SVC1.
4). Restart the Default Website and reproduce the problem, which will
generate new IIS log file with the exact error.
5). Wait for a while so that IIS Log can be synced. And then go to the
following folder on Exchange Server: C:\WINDOWS\system32\LogFiles\W3SVC1.
6). Send me the log files to my working email address
v-terliu@xxxxxxxxxxxxxx And please let me know the alias of the user who
encountered the issue.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: eveljkov@xxxxxxxxx
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: 404 error trying to open companyweb
| Date: 17 Jan 2007 13:32:34 -0800
| Organization: http://groups.google.com
| Lines: 19
| Message-ID: <1169069554.234880.54150@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 67.106.5.220
| Mime-Version: 1.0
| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1169069560 3678 127.0.0.1 (17 Jan 2007
21:32:40 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Wed, 17 Jan 2007 21:32:40 +0000 (UTC)
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 1.1.4322; InfoPath.1),gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: v45g2000cwv.googlegroups.com; posting-host=67.106.5.220;
| posting-account=4iLeew0AAABzkMyrV0yRottIZxjncPqT
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrtrans!
msrn-in!newshub.sdsu.edu!postnews.google.com!v45g2000cwv.googlegroups.com!no
t-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:11052
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Server Error in '/' Application.
|
----------------------------------------------------------------------------
----
|
| The resource cannot be found.
| Description: HTTP 404. The resource you are looking for (or one of its
| dependencies) could have been removed, had its name changed, or is
| temporarily unavailable. Please review the following URL and make sure
| that it is spelled correctly.
|
| Requested Url: /default.aspx
|
|
| there is no /default.aspx in inetpub/companyweb
| there is also no web.config
| just two folders /aspnet_client and /wpresources
|
| it was working just fine up until the 4th. but now I get the above
| error.
|
|

.



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