Re: Received fax errors after running SFC.exe

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Hi Inn Jin,

I have modified the registry values as you suggested and sent a fax but
nothing is getting written into the T30DebugLogFile.txt or anywhere else in
that directory. Do I need to change any other settings to start this logging
working?

However I did spot some logs in the C:\Windows\System32\LogFiles\Fax
directory see below. Do they help at all?

Best regards,

Nick

Outgoing:
[15/01/2007 18:23:43]
Device name: Courier V.Everything EXT PnP (V90-x2)
Permanent TAPI line ID: A32E71D
Unimodem registry key: 0000
Job type: Send

[18:23:43][173666203][ 130173][ ] Modem initialization
[18:23:43][173666250][ 131580][ ] send:
"AT&FS0=0E0V1Q0"
[18:23:44][173666500][ 131688][ ] recv: "OK"
[18:23:44][173666546][ 131580][ ] send: "AT"
[18:23:44][173666781][ 131688][ ] recv: "OK"
[18:23:44][173666828][ 131580][ ] send:
"ATB0X4&D2&C1&H1&R2&I0&A3&M4&B1S7=255"
[18:23:44][173667062][ 131688][ ] recv: "OK"
[18:23:44][173667109][ 131580][ ] send: "ATM1L0"
[18:23:44][173667359][ 131688][ ] recv: "OK"
[18:23:44][173667359][ 330104][ ] Phase A - Call establishment
[18:23:44][173667359][ 330117][ ] Dialing...
[18:23:45][173667468][ 130698][ ] send:
"AT+FCLASS=1"
[18:23:45][173668015][ 131580][ ] send: "AT"
[18:23:45][173668250][ 131688][ ] recv: "OK"
[18:23:45][173668453][ 130872][ ] send: "ATDT
###########"
[18:24:04][173686765][ 131688][ ] recv:
"CONNECT"
[18:24:04][173686765][ 131078][ ] Response - CONNECT
[18:24:04][173686765][ 310214][ ] Phase B - Negotiation
[18:24:05][173687921][ 50750][ ] recv: HDLC
frame, 47 bytes, ff 03 20 00 00 11 80 00 80 49 10 53 4b 41 4e 52 45 47 20 20
20 20 20 20 20 20 20 00 5b 00 80 80 c0 07 02 01 00 01 01 01 01 3c b8 10 03
0d 0a
[18:24:05][173687921][ 131688][ ] recv: "OK"
[18:24:05][173687921][ 312046][ ] frame is NSF,
non-final frame
[18:24:05][173687921][ 131580][ ] send:
"AT+FRH=3"
[18:24:05][173688031][ 131688][ ] recv:
"CONNECT"
[18:24:06][173688640][ 50750][ ] recv: HDLC
frame, 29 bytes, ff 03 40 31 31 36 31 34 37 38 30 37 31 34 34 2b 20 20 20 20
20 20 20 75 80 10 03 0d 0a
[18:24:06][173688640][ 131688][ ] recv: "OK"
[18:24:06][173688640][ 312046][ ] frame is CSI,
non-final frame
[18:24:06][173688640][ 131580][ ] send:
"AT+FRH=3"
[18:24:06][173688750][ 131688][ ] recv:
"CONNECT"
[18:24:06][173689000][ 50750][ ] recv: HDLC
frame, 13 bytes, ff 13 80 00 ce 88 44 e0 9a 10 03 0d 0a
[18:24:06][173689000][ 131688][ ] recv: "OK"
[18:24:06][173689000][ 312046][ ] frame is DIS,
final frame
[18:24:06][173689000][ 370155][ ] CSI is "+441708741611"
[18:24:06][173689000][ 370256][ ] DIS specified the following
capabilities:
[18:24:06][173689000][ 380039][ ] - Supported Modulations:
V.27 ter, V.29
[18:24:06][173689000][ 380040][ ] - Ability to use fine
resolution: Yes
[18:24:06][173689000][ 380041][ ] - Ability to use 2D coding:
Yes
[18:24:06][173689000][ 380042][ ] - Supported Page Width:
1728
[18:24:06][173689000][ 380043][ ] - Supported Page Length:
Unlimited
[18:24:06][173689000][ 380044][ ] - Minimum scan line time:
20
[18:24:06][173689000][ 300116][ ] TSI is "St Kitts & Nevis
Int"
[18:24:06][173689000][ 300159][ ] DCS Composed as follows:
[18:24:06][173689000][ 380065][ ] - Session Modulation is:
9600 bps V.29
[18:24:06][173689000][ 380066][ ] - Use fine resolution: Yes
[18:24:06][173689000][ 380067][ ] - Use 2D coding: Yes
[18:24:06][173689000][ 380068][ ] - Page width is 1728
[18:24:06][173689000][ 380069][ ] - Page length is A4
[18:24:06][173689000][ 380070][ ] - Scan line time: 20
[18:24:06][173689000][ 310522][ ] Sending TSI-DCS
[18:24:06][173689062][ 131580][ ] send:
"AT+FTH=3"
[18:24:06][173689234][ 131688][ ] recv:
"CONNECT"
[18:24:06][173689234][ 200267][ ] send: TSI, 23
bytes, ff 03 43 74 6e 49 20 73 69 76 65 4e 20 26 20 73 74 74 69 4b 20 74 53
[18:24:06][173689234][ 50408][ ] send:
<dle><etx>
[18:24:08][173690984][ 131688][ ] recv:
"CONNECT"
[18:24:08][173690984][ 200267][ ] send: DCS, 6
bytes, ff 13 83 00 c6 00
[18:24:08][173690984][ 50408][ ] send:
<dle><etx>
[18:24:09][173691687][ 131688][ ] recv: "OK"
[18:24:09][173691687][ 310567][ ] Sending TCF...
[18:24:09][173691687][ 131580][ ] send:
"AT+FTM=96"
[18:24:09][173692031][ 131688][ ] recv:
"CONNECT"
[18:24:09][173692031][ 50202][ ] send: 900
zeroes
[18:24:09][173692031][ 200300][ ] send: 900
zeroes
[18:24:09][173692062][ 50354][ ] send:
<dle><etx>
[18:24:11][173693656][ 131688][ ] recv: "OK"
[18:24:11][173693656][ 310576][ ] Successfully sent TCF
[18:24:11][173693656][ 131580][ ] send:
"AT+FRH=3"
[18:24:12][173694750][ 131688][ ] recv:
"CONNECT"
[18:24:12][173695000][ 50750][ ] recv: HDLC
frame, 9 bytes, ff 13 84 ea 7d 10 03 0d 0a
[18:24:12][173695000][ 131688][ ] recv: "OK"
[18:24:12][173695000][ 312046][ ] frame is CFR,
final frame
[18:24:12][173695000][ 310626][ ] Received CFR
[18:24:12][173695000][ 310667][ ] Phase C - Page transmission
[18:24:12][173695046][ 131580][ ] send: "AT"
[18:24:12][173695281][ 131688][ ] recv: "OK"
[18:24:12][173695343][ 131580][ ] send:
"AT+FTH=3"
[18:24:13][173695515][ 131688][ ] recv:
"CONNECT"
[18:24:13][173695515][ 200210][ ] send: DCN, 3
bytes, ff 13 fb
[18:24:13][173695515][ 50408][ ] send:
<dle><etx>
[18:24:14][173696734][ 131688][ ] recv: "OK"
[18:24:14][173696734][ 130804][ ] Hanging up
[18:24:14][173696781][ 131580][ ] send: "ATH0"
[18:24:14][173697218][ 131688][ ] recv: "OK"
[18:24:14][173697265][ 131580][ ] send: "ATH0"
[18:24:15][173697500][ 131688][ ] recv: "OK"
[18:24:15][173697609][ 130698][ ] send:
"AT+FCLASS=0"
[18:24:15][173698156][ 131580][ ] send: "AT"
[18:24:15][173698390][ 131688][ ] recv: "OK"
[18:24:15][173698437][ 131580][ ] send: "AT"
[18:24:16][173698671][ 131688][ ] recv: "OK"
[18:24:17][173699906][ 321878][ERR] Failed send


Incoming:
[04/01/2007 08:52:52]
Device name: Courier V.Everything V.90 X2 European PnP
Permanent TAPI line ID: C8474D
Unimodem registry key: 0001
Job type: Receive

[08:52:52][246697437][ 130173][ ] Modem initialization
[08:52:52][246697484][ 131580][ ] send:
"AT&FS0=0E0V1Q0"
[08:52:52][246697718][ 131688][ ] recv:
"AT&FS0=0E0V1Q0"
[08:52:52][246697718][ 131688][ ] recv: "OK"
[08:52:52][246697765][ 131580][ ] send: "AT"
[08:52:53][246698000][ 131688][ ] recv: "OK"
[08:52:53][246698046][ 131580][ ] send:
"ATB0X4&D2&C1&H2&I2&R1&A3&M4&B1"
[08:52:53][246698281][ 131688][ ] recv: "OK"
[08:52:53][246698328][ 131580][ ] send: "ATM1L0"
[08:52:53][246698562][ 131688][ ] recv: "OK"
[08:52:53][246698562][ 330019][ ] Phase A - Call establishment
[08:52:53][246698562][ 330030][ ] Answering...
[08:52:53][246698609][ 131580][ ] send:
"AT+FCLASS=1"
[08:52:53][246698718][ 131688][ ] recv: "OK"
[08:52:53][246698765][ 131580][ ] send:
"AT+FAA=1"
[08:52:54][246698875][ 131688][ ] recv: "OK"
[08:52:54][246699078][ 131204][ ] send: "ATA"
[08:52:55][246700656][ 131688][ ] recv: "FAX"
[08:52:59][246703781][ 131688][ ] recv:
"CONNECT"
[08:52:59][246703781][ 310227][ ] Phase B - Negotiation
[08:52:59][246703781][ 300036][ ] CSI is "SKANReg"
[08:52:59][246703781][ 370475][ ] Composing DIS with the
following capabilities:
[08:52:59][246703781][ 380039][ ] - Supported Modulations:
V.27 ter, V.29, V.33, V.17
[08:52:59][246703781][ 380040][ ] - Ability to use fine
resolution: Yes
[08:52:59][246703781][ 380041][ ] - Ability to use 2D coding:
Yes
[08:52:59][246703781][ 380042][ ] - Supported Page Width:
1728
[08:52:59][246703781][ 380043][ ] - Supported Page Length:
Unlimited
[08:52:59][246703781][ 380044][ ] - Minimum scan line time: 0
[08:52:59][246703781][ 310930][ ] Sending CSI-DIS
[08:52:59][246703843][ 200267][ ] send: CSI, 23
bytes, ff 03 40 20 20 20 20 20 20 20 20 20 20 20 20 20 67 65 52 4e 41 4b 53
[08:52:59][246703843][ 50408][ ] send:
<dle><etx>
[08:53:00][246705531][ 131688][ ] recv:
"CONNECT"
[08:53:00][246705531][ 200267][ ] send: DIS, 6
bytes, ff 13 80 00 ee 78
[08:53:00][246705531][ 50408][ ] send:
<dle><etx>
[08:53:01][246706234][ 131688][ ] recv: "OK"
[08:53:01][246706234][ 310938][ ] Successfully sent CSI-DIS -
receiving response
[08:53:01][246706234][ 131580][ ] send:
"AT+FRH=3"
[08:53:03][246708203][ 131688][ ] recv:
"CONNECT"
[08:53:03][246708203][ 50750][ ] recv: HDLC
frame, 29 bytes, ff 03 43 33 39 36 39 36 34 20 38 32 20 34 33 20 20 20 20 20
20 20 20 e2 67 10 03 0d 0a
[08:53:03][246708203][ 131688][ ] recv: "OK"
[08:53:03][246708203][ 312046][ ] frame is TSI,
non-final frame
[08:53:03][246708203][ 131580][ ] send:
"AT+FRH=3"
[08:53:03][246708468][ 131688][ ] recv:
"CONNECT"
[08:53:03][246708468][ 50750][ ] recv: HDLC
frame, 13 bytes, ff 13 83 00 a2 98 00 73 b6 10 03 0d 0a
[08:53:03][246708468][ 131688][ ] recv: "OK"
[08:53:03][246708468][ 312046][ ] frame is DCS,
final frame
[08:53:03][246708468][ 311215][ ] Receiving TCF...
[08:53:03][246708468][ 131580][ ] send:
"AT+FRM=145"
[08:53:05][246710359][ 131688][ ] recv:
"CONNECT"
[08:53:07][246711843][ 200588][ ] recv: TCF:
0 errors in 1080 signifact bytes of 2917 total bytes
[08:53:07][246711843][ 370155][ ] TSI is "34 28 469693"
[08:53:07][246711843][ 370176][ ] Received DCS is as follows:
[08:53:07][246711843][ 380065][ ] - Session Modulation is:
14400 bps V.17
[08:53:07][246711843][ 380066][ ] - Use fine resolution: No
[08:53:07][246711843][ 380067][ ] - Use 2D coding: Yes
[08:53:07][246711843][ 380068][ ] - Page width is 1728
[08:53:07][246711843][ 380069][ ] - Page length is Unlimited
[08:53:07][246711843][ 380070][ ] - Scan line time: 5
[08:53:07][246711843][ 311284][ ] Received good TCF - sending
CFR
[08:53:07][246711843][ 131580][ ] send:
"AT+FTH=3"
[08:53:07][246712031][ 131688][ ] recv:
"CONNECT"
[08:53:07][246712031][ 200210][ ] send: CFR, 3
bytes, ff 13 84
[08:53:07][246712031][ 50408][ ] send:
<dle><etx>
[08:53:08][246713234][ 131688][ ] recv: "OK"
[08:53:08][246713234][ 311292][ ] Successfully sent CFR
[08:53:08][246713234][ 311337][ ] Phase C - Receive page
[08:53:08][246713234][ 131580][ ] send:
"AT+FRM=146"
[08:53:09][246714125][ 131688][ ] recv:
"CONNECT"
[08:53:09][246714125][ 311433][ ] Receiving page 1 data...
[08:53:09][246714171][ 131580][ ] send: "AT"
[08:53:09][246714250][ 131688][ ] recv:
"O?è"
[08:53:09][246714296][ 131580][ ] send: "AT"
[08:53:09][246714531][ 131688][ ] recv: "OK"
[08:53:09][246714531][ 130804][ ] Hanging up
[08:53:09][246714578][ 131580][ ] send: "ATH0"
[08:53:10][246714953][ 131688][ ] recv: "OK"
[08:53:10][246715000][ 131580][ ] send: "ATH0"
[08:53:10][246715234][ 131688][ ] recv: "OK"
[08:53:10][246715343][ 130698][ ] send:
"AT+FCLASS=0"
[08:53:11][246715890][ 131580][ ] send: "AT"
[08:53:11][246716125][ 131688][ ] recv: "OK"
[08:53:11][246716171][ 131580][ ] send: "AT"
[08:53:11][246716406][ 131688][ ] recv: "OK"
[08:53:12][246717093][ 322612][ERR] Failed receive



""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Nick,

Thank you for updating and thank Gregg's input.

Please notice that, installing driver and changing another modem doesn't
mean that it is related to the hardware issue 100% percent. Just want to
isolate the cause which can help us to solve the issue in a efficient
manner. Both of us has the same purpose, that is to solve this issue, and
what I want to do is try all my could to help you solve the issue. Your
cooperation is appreciated. Remember, installing the driver and changing
another modem is just for test purpose and temporary!

I have found the website of your modem vendor in the URL below for your
reference, you may download the driver and installed them.

http://www.usr.com/support/s-main-menu.asp

Meanwhile please try to unplug one modem and keep just one on the line,
then test the issue. Then exchange them and try again. Please replace the
telephone line then try again. Do you have some fax software? if so,
please
try to uninstall and reinstall it just for test purpose.

Also please follow the steps below to collect T30 log for further test.

a) Run regedit.exe.

b) Navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}

c) Create new or modify values as follows:

value name: DeBugLevelEx
value type: REG_DWORD
value: 0xffffffff

value name: DebugContextEx
value type: REG_DWORD
value: 0xffffffff

value name: DeBugFormatEx
value type: REG_DWORD
value: 0xbbffffff

d) Please reproduce the issue and zip the C:\Documents and
Settings\NetworkService\Local Settings\temp folder as a .zip file.

e) Undo the registry changes.

f) Please send the file to me at v-innjin@xxxxxxxxxxxxx

I appreciate your effort and cooperation. I'm looking forward to your
reply.

Have a nice day!

Best regards,

Inn Jin (MSFT)

Microsoft CSS Online Newsgroup Support

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