Re: Received fax errors after running SFC.exe

After checking your modems in our HCL site, I didn't find your modems'
model in our windows 2003 category list. I understand it is compatible in
SBS 4.5, but please notice that SBS 4.5 and SBS 2003 has different
architectures, devices compatible with SBS 4.5 may not compatible in SBS
2003. Devices are not in our HCL list means they didn't compatible with
windows 2003 and SBS 2003 or we haven't test yet, we can't guarantee that
those device will work fine on windows 2003. What I can do is try my best
to help you isolate the issue, your understanding will be appreciated.

As most people who have been working with SBS for a number of years will
agree the USR Courier is simply the most stable and reliable modem
available. I would prefer not to take a backwards step and switch to
something less capable simply because it happens to be on a Microsoft
hardware list.

Back to the issue, I understand this issue was occurred after running SFC,
this tool will try to retrieve the windows protected files which have
changed, that may cause some issue, especially to some old devices. I
suggest you install the driver from the fax vendors, you can download from
their website or contact them for window 2003 version.

These modems did not require any external drivers SBS detected them
automatically and installed native Microsoft driversfor them. They worked
fine for eighteen months or so until I ran SFC.exe of this server; never
missed a beat and often received faxes for far flung corners of the world
that manual fax machines were incapable of receiving.

I would prefer not to install any external drivers, all I want is to revert
to the Microsoft supplied drivers that SBS installed on it's own which were
in use before SFC ran!

Also I notice that you have tons of disk issue in your
event log, I suggest you run the check chkdsk utility on your hard disk
than test the issue.

Chkdsk has been run numerous times and the disks are clean, including full
surface scan. These disk errors relate to a broken RAID mirror which I am
working on solving as a seperate issue.


Best regards,
Nick


.

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