Re: Received fax errors after running SFC.exe
- From: "Nick" <NoSpam@xxxxxxxxxxx>
- Date: Sun, 14 Jan 2007 19:13:26 -0000
Could it be a driver issue as you suggested?
Remember these are two US Robotics Courier V. Everythings, slightly
different models, one was original USR the other post 3COM takeover, but
both have performed fine until now..
Under driver details both modems are using the Microsoft Modem.sys
5.2.3790.0 (srv03_rtm.030324-2048). However, on the basic Driver tab they
appear to be using different drivers:
Courier V.Everything EXT PnP (V90-x2) is using 01/10/2002 5.10.1.18
but
Courier V.Everything V.90 X2 European PnP is using the older 01/06/1999
5.0.0.0!
How can this have occured, could me running SFC.exe have done this? More
importantly where would I find the 5.10.1.18 driver file to install instead
of the older 5.0.0.0? Update driver does not find anything newer.
Bearing in mind that we have never used any external drivers for these, this
server has only ever seen the default SBS drivers.
Could the drivers have always been like this and working fine, is it just
because one is a USR the other a 3COM? Is there anything I can look at on
an old backup which would tell us what drivers had been in use previously?
Regards,
Nick
""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:GXwOR89NHHA.3604@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Nick,
Thank you for updating and thanks for Gregg's input.
I am sorry for the delay in response due to the weekend, thanks for the
understanding.
I have already check the Activity log, it is strange that the error
message
came out after you reinstalled the fax component, since you have
reinstalled the fax component, all files related to the fax will be
replaced on the server, there could not be some corrupt files. Have you
tried reinstalling the fax driver? As the driver are files may be
influenced by running SFC. Please uninstall and install the latest driver
and see how everything goes on. Also I would like you to change a fax
modem
just for test purpose.
If the issue persists, please gather the MPS report and send to me at
v-innjin@xxxxxxxxxxxxx
I appreciate your effort and cooperation. I'm looking forward to your
reply.
Have a nice day!
Best regards,
Inn Jin (MSFT)
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