Re: ***Error on RWW ***

Hello Customer,

Thank you for posting here.

According to your description, I understand that you can not connect RDP to
client desktop via RWW as a domain user. If I have misunderstood the
problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. Right click My Computer on the problematic client computer, select
Properties.

2. Click Remote tab, tick Enable Remote Desktop on this computer

3. Select Remote Users button, please add local administrator and domain
user group to the box.

4. Click OK twice to finish.

5. Then try to test this issue.

If the issue persists, please kindly help me collect some information for
further investigation:

1. Can the domain user connect to the problematic computer's desktop via
Remote Desktop Connection from internal network?

2. Can the domain user connect SBS desktop via RWW?

3. On the problematic client computer run the command "netstat -ano
c:\output.txt". Send the output file to me to me at v-terliu@xxxxxxxxxxxxx
with the subject of this post.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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Any input or comments in this thread are highly appreciated.
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--------------------
| Date: Tue, 09 Jan 2007 23:24:25 -0800
| From: "Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]"
<sbradcpa@xxxxxxxxxxx>
| User-Agent: Thunderbird 1.5.0.9 (Windows/20061207)
| MIME-Version: 1.0
| Subject: Re: ***Error on RWW ***
| References: <779D7A3F-2854-41E5-8745-007C20F96EE6@xxxxxxxxxxxxx>
| In-Reply-To: <779D7A3F-2854-41E5-8745-007C20F96EE6@xxxxxxxxxxxxx>
| Content-Type: text/plain; charset=UTF-8; format=flowed
| Content-Transfer-Encoding: 7bit
| Message-ID: <#3#FchINHHA.4928@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: adsl-69-232-118-196.dsl.frs2ca.pacbell.net
69.232.118.196
| Lines: 1
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:9268
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Got a Linksys anywhere between you and that server?
|
| itdude wrote:
| > Hi.
| >
| > I am having a problem with users connecting remotely via RWW, the users
can
| > browse emails, I can connect to the server with the admin login, but
when a
| > user tries to connect to their desktop they get an error
| > "The client could not connect to the remote computer. Remote
connections
| > might not be enabled or the computer might be too busy to accept new
| > connections. It is also possible that network problems are preventing
your
| > connection. Please try connecting again later. If the problem continues
to
| > occur, contact your administrator."
| > The users are a member of the RWW, Mobile group, they have dial in
access.
| > Port 443 and 4125 have been opened on the firewall. I do not have an
ISA
| > server installed.
| > Can anyone tell me what I'm missing?
| >
| > Any help will be appreciated.
|

.

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