Re: Messages stuck in local delivery queue

Hello Chace,

You seemed to have helped out Dave, so I'm wondering if you can help me out.

I am indeed having the Jet_errDuplicateKey -1605 error. I've done the hard
recovery (eseutil /p) test for both public and private and then checked
integrity and they are both good and they both have clean sheets. I deleted
all the log files after that.
Basically, it seems that one of the log files went missing initially and the
store got dismounted and I couldnt remount it (it is only one store - i only
have about 40 users).
I tried doing the defragmentation for the pub.edu and it worked, but it
doesn't with priv1.edu and it gives me the jet_errduplicate keys error after
10 seconds. I hence also have not done the isinteg test.

But, I did managed to mount the store and the computer booted up without
errors and the smtp and information store, mta stack, etc, all the services
need are all running. All the users are connected through outlook clients to
the server. I can open outlook web access from outside, but problem is:

1. users cannot send emails outside, nor to themselves, nor colleagues
within organisation.
2. in outlook web access, once you log in, you cannot open any messages -
gives you internal error.

so unlikes the post below, i cannot send at all.

Can you tell me what to do? Is it possible perhaps to somehow unmount the
store, create a new one and then move the mailboxes?

Hope you can help out. Many, many thanks...

Kind Regards,
Maki






"chace zhang" wrote:

Hi ,

Thank you for posting back! I'm glad to hear that things are working
correctly for you now. Please do not hesitate to post in this great
newsgroup if you need any assistance in the future. I look forward to
working with you again.

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "DW" <dw@xxxxxx>
| References: <ew3706nuGHA.2224@xxxxxxxxxxxxxxxxxxxx>
<M5#xNhpuGHA.4396@xxxxxxxxxxxxxxxxxxxxx>
<ehaJQMwuGHA.560@xxxxxxxxxxxxxxxxxxxx>
<#IKF8P6uGHA.492@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Messages stuck in local delivery queue
| Date: Wed, 9 Aug 2006 22:21:31 +0100
| Lines: 322
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| Message-ID: <#dgTLn$uGHA.416@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: 82-69-111-163.dsl.in-addr.zen.co.uk 82.69.111.163
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:288426
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks
|
| I have recreated the mailboxes in question and all is fine.
|
| Dave
|
|
| "chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
| news:%23IKF8P6uGHA.492@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi,
| >
| > Thank you for posting back.
| >
| > I do understand you encountered following warning event in application
| > log:
| >
| > Event Type: Warning
| > Event Source: MSExchangeTransport
| > Event Category: Exchange Store Driver
| > Event ID: 327
| > Date: 01/07/2005
| > Time: 16:28:16
| > User: N/A
| > Computer: SNOWEXCH
| > Description:
| > The following call: EcLocallyDeliverMsg to the store failed. Error code
:
| > -1605 (Message-ID
| > <5592352B8C2CE44E8A489711DAA22C01131760@xxxxxxxxxxxxxxxxxx
| > own.local>). MDB : a01e0cef-e192-4c89-8e18-d4fe432210bf.
| > FID : 1-3C. MID : 1-CAAB6. File : .
| >
| > For more information, click
| > http://www.microsoft.com/contentredirect.asp.
| >
| > As I mentioned, error 1605 indicates a store level issue. It asserts
that
| > the problem is a corrupt mailbox that can be resolved by ISINTEG or by
| > moving or recreating the mailbox. Also the -1605 indicates logical
| > corruption occurring in the store.
| >
| > Hope this helps, have a great day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "DW" <dw@xxxxxx>
| > | References: <ew3706nuGHA.2224@xxxxxxxxxxxxxxxxxxxx>
| > <M5#xNhpuGHA.4396@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Messages stuck in local delivery queue
| > | Date: Tue, 8 Aug 2006 16:55:21 +0100
| > | Lines: 190
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <ehaJQMwuGHA.560@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: 82-69-111-163.dsl.in-addr.zen.co.uk 82.69.111.163
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287960
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Thanks for that, however,
| > |
| > | The error is actually:
| > | EcLocallyDeliverMsg to the store failed. Error code : -1605
| > |
| > | What could cause this error?
| > |
| > | Dave
| > |
| > |
| > |
| > |
| > | "chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
| > | news:M5%23xNhpuGHA.4396@xxxxxxxxxxxxxxxxxxxxxxxx
| > | > Hi,
| > | >
| > | > Thank you for your post!
| > | >
| > | > I understand that some messages are queued in Local Delivery queue
and
| > | > some
| > | > recipients do not receive messages. Please feel free to let me know
if
| > I
| > | > am
| > | > off base.
| > | >
| > | > Based on my research, -1605 stands for "JET_errKeyDuplicate" which
is
| > a
| > | > problem on the database level. At this point, I suggest you check
| > Database
| > | > first:
| > | >
| > | > 1. Please back up the Exchange 2003 Mailbox database first. If you
are
| > | > using NTBackup utility, please try the online backup method in the
| > | > following KB article:
| > | > XADM: How to Back Up and Restore an Exchange Server Computer by
Using
| > the
| > | > Windows Backup Program
| > | > http://support.microsoft.com/?id=258243
| > | >
| > | > You can also keep an offline copy of the database files (.edb/.stm):
| > | > Offline Backup and Restoration Procedures for Exchange
| > | > http://support.microsoft.com/?id=296788
| > | >
| > | > NOTE: If you are using any third-party backup program instead of
| > NTBackup
| > | > to perform full online backup for Exchange databases, make sure
that
| > the
| > | > backup program you are using is Exchange-aware and is compatible
with
| > your
| > | > current Exchange server. Ensure that you know the process of how to
| > | > correctly perform the full online backup. If you are not familiar
with
| > the
| > | > process of using the third-party backup program to back up Exchange
| > | > databases, please consult with the third-party backup program
provider
| > | > before you proceed.
| > | >
| > | > 2. Dismount the Mailbox Store "Mailbox Store (ServerName)" by
| > | > right-clicking it in ESM and choose Dismount Store.
| > | >
| > | > 3. Open a command prompt window and change the currently directory
to
| > | > "<system drive>:\Program Files\Exchsrvr\Bin".
| > | >
| > | > 4. Run the following command:
| > | > isinteg -s <Exchange Server Name> -fix -test alltests
| > | >
| > | > 5. Press the number of the "Mailbox Store (ServerName)" and press
| > ENTER.
| > | >
| > | > 6. After this, mount the Mailbox Store and test if the problem
ceases.
| > | >
| > | > 7. If there are more than 20 fixes, you can re-run the command in
step
| > 4
| > | > until you found the fixes number is near to 0.
| > | >
| > | > If the issue persists, let's use the following command to perform
| > offline
| > | > defragmentation on the database:
| > | > <system drive>:\Program Files\Exchsrvr\Bin>eseutil /d
| > | > "<path>\<store_database_file_name>.edb"
| > | >
| > | > For more information about eseutil, please refer to the following
| > | > Knowledge
| > | > Base Article:
| > | > XADM: Exchange 2000 Server Eseutil Command Line Switches
| > | > http://support.microsoft.com/?id=317014
| > | >
| > | > If the problem still exists, as you are running Standard version of
| > | > Exchange, you cannot create a new store. We may try the following
| > steps
| > to
| > | > create a new blank store:
| > | >
| > | > 1. Use Exmerge to export all the mailboxes to PST files. Please
refer
| > to
| > | > the following Knowledge Base Article for more information about
| > Exmerge:
| > | >
| > | > XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe)
| > information
| > | > http://support.microsoft.com/kb/174197
| > | > How To Recover or Restore a Single Mailbox in Exchange 2000 Server
| > | > http://support.microsoft.com/?id=813337
| > | >
| > | > 2. Rename the mailbox database file and mount a new store.
| > | > 3. Restore the mailbox from PST files and test the issue again.
| > | >
| > | > Hope this helps, please feel free to let me know if you have any
other
| > | > concerns on this issue.
| > | >
| > | > Have a nice day!
| > | >
| > | > Best Regards,
| > | >
| > | >
| > | > Chace Zhang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
.