Backup fails suspect VSS problem

Since restoring our server after a no-boot total failure, system state
backup fails with the following errors:

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

We also see the following event log errors



Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7011

Date: 02/01/2007

Time: 10:03:29

User: N/A

Computer: SERVER

Description:

Timeout (30000 milliseconds) waiting for a transaction response from the
NtFrs service.





Event Type: Error

Event Source: VolSnap

Event Category: None

Event ID: 14

Date: 02/01/2007

Time: 10:03:27

User: N/A

Computer: SERVER

Description:

The shadow copies of volume C: were aborted because of an IO failure on
volume C:.



Anyone suggest how to solve this, before the crash our backup worked fine?

Thanks,
Nick


In case it is relevant - a brief explanation of the server crash:
Intermittant lockups and various disk problems with the hardware
mirrored drives.
Complete failure of RAID controller - can still boot from source disk
but not as part of RAID array.
Replaced mothboard with onboard RAID controller.
Server worked fine for about five days.
Server BSOD, pulled power now will not boot, seriously dead server.
Safe mode and all other recovery modes failed.
Safe mode locks-up after acpitabl.dat
Reset BIOS to factory defaults.
Recovery console now boots.
Copy in older update.sys, this now allows boot but with large amount of
errors.
Recover server, partly from tape, partly by fixing various individual
problems.


.

Relevant Pages

  • Re: Backup fails suspect VSS problem
    ... backup fails with the following errors: ... Could not access portions of directory System State\COM+ Class Registration Database. ... Complete failure of RAID controller - can still boot from source disk but not as part of RAID array. ... Server BSOD, pulled power now will not boot, seriously dead server. ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... Something else I have noticed is that after a backup failure 'VSSAdmin List ... The problem I have now is that the server appears to the customer to be ... I don't even try to boot after swapping a motherboard. ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... Will reboot and run a backup tonight and see what happens. ... The problem I have now is that the server appears to the customer to ... I don't even try to boot after swapping a motherboard. ... Could not access portions of directory System State\COM+ ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... I suspect this has something to do with VSS because after a failed backup ... The problem I have now is that the server appears to the customer to be ... I don't even try to boot after swapping a motherboard. ... Could not access portions of directory System State\COM+ ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... Could not access portions of directory System State\COM+ Class ... Server worked fine for about five days. ... Server BSOD, pulled power now will not boot, seriously dead server. ... Safe mode and all other recovery modes failed. ...
    (microsoft.public.windows.server.sbs)