RE: SBS 2003 error 1031
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Thu, 14 Dec 2006 06:20:22 GMT
Hi Bill,
Thank you for posting here.
From your post, I understand that you receive the events 1031 afterrebuilding the SBS 2003 server. If I have misunderstood, just post back to
let me know.
According to your description, I suggest we try the following steps to
narrow down the issue:
Step 1: Go through the follow KB and Rerun CEICW again carefully; it will
redress your SBS condition.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Step 2: refer to antivirus
1. Open the registry, find the following key
[HKLM\System\CurrentControlSet\Services\MSExchangeIS\VirusScan\ScanningThrea
ds]
Modify the value to '5'
2. Exclude the exchange folders from being scanned by Antivirus.
Overview of Exchange Server 2003 and antivirus software
http://support.microsoft.com/?id=823166
3. Test this issue
Step 3: The problem could be related with IWAM account. Here, I would like
to suggest you try the following steps to see if the problem can be
resolved:
1- Check the account configured in the metabase
Open a command prompt
Go to c:\inetpub\adminscript
Run [cscript adsutil.vbs get w3svc/wamusername"]
2- Verify this account exists either in the local SAM if it is a member or
in the Active Directory if it is a domain controller
3- If the account does not exist, create it and set its password. Make sure
to check "The password never expires"
4- Backup IIS metabase as described in
302573 HOW TO: Back Up and Restore IIS
http://support.microsoft.com/?id=302573
5- Set the account name in the metabase
Open a command prompt
Go to c:\inetpub\adminscript
Run [cscript adsutil.vbs set w3svc/wamusername "IWAM_account"]
6- Set the password in the metabase if you have changed it
Open a command prompt
Go to c:\inetpub\adminscript
Run [cscript adsutil.vbs set w3svc/WAMUserPass Password (The password
is the one you set in step 3)]
7- Verify the IWAM account is correctly set
Open a command prompt
Go to c:\inetpub\adminscript
Run [cscript adsutil.vbs get w3svc/wamusername]
8- Synchronise IWAM
Open a command prompt
Go to c:\inetpub\adminscript
Run [cscript synciwam.vbs -v] and check the output for any errors
9- Start->Run->iisreset
If the issue persists, please collect the MPS Report for Exchange.
a) Download MPSRPT_Exchange.EXE from the following link:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en
b) Double-click the executable file to start the report gathering tool, and
then accept the end-user licensing agreement (EULA). Note Please be patient
while MPS Reports collects data. The tool may appear to stop responding
(hang) because it may take from five to 15 minutes to collect the data.
c)> The tool creates a CAB file named "%COMPUTERNAME%_MPSReports_.CAB" in
the %systemroot%\MPSReports\Setup\Reports\Cab folder. The CAB file contains
the reports that the MPS Reporting Tool generated. If the tool does not
create the CAB file, copy all the files in the
%systemroot%\MPSReport\Setup\Reports folder to a compressed (zipped) file.
Note The %systemroot% folder is the folder where you installed the
operating system. By default, this is the C:\WINDOWS folder.
d) Send me the CAB file or the compressed (zipped) file at:
v-asun@xxxxxxxxxxxxxx
For more information, please refer to the following article:
818742 Overview of the Microsoft Configuration Capture Utility (MPS_REPORTS)
http://support.microsoft.com/?id=8187423
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: SBS 2003 error 1031
| thread-index: Acce75i9cV8cp7iuTN6MuBxBJ72vmA==
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| From: =?Utf-8?B?YmlsbA==?= <bill@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: SBS 2003 error 1031
| Date: Wed, 13 Dec 2006 11:48:01 -0800
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| this server is SBS 2003 SP1. only 4 mailboxes. also runs great plains
with
| sql 2000. it has gotten this error the last several times that patches
have
| applied and the server auto restarted. no other errors around that time.
| admin can only see a black screen from the console, I cannot connect
| remotely. only a rude shutdown and restart clears things up. it looked
like
| the monitoring and reporting function was involved but that generates
it's
| report at 6am. patches applied at 4am. this error was after the restart
| during startup.
|
| Event Type: Error
| Event Source: MSExchangeSA
| Event Category: General
| Event ID: 1031
| Date: 12/13/2006
| Time: 4:20:50 AM
| User: N/A
| Computer: MELDEN01SBS01
| Description:
| One of the System Attendant's task is blocked.
| Function: CMonitoringTask::Work
|
| For more information, click http://www.microsoft.com/contentredirect.asp.
|
.
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