Re: Adding Customer Contact Emails to Address List

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Makes perfect sense. All done in Outlook: Open the properties of the
public folder and on the Outlook Address Book tab, click the box to show the
folder as an e-mail address book. Go to Tools -> Address Book -> Tools ->
Options. In the top box, show the primary address book first (probably the
public folder in this case). In the personal addresses box, put whatever
you choose (not sure what this does anyway). In the bottom box, I recommend
putting the GAL first, then the others in order of most used to least.

Now when the user clicks that address book in a new mail message, the public
folder should pop right up. They can choose a different address book in
that window if necessary, but as long as the contact is in the public
folder, they won't have to bother.

Unfortunately this has to be done in each user's mail profile.

Here's a bonus tip for users of public contacts folders. After making the
above settings, open Word and click Tools -> Customize. On the Commands
tab, click Insert in the left pane. In the right pane, find "Address
book..." and drag it onto a toolbar. Now you can click that icon to insert
an address from the public contacts folder into a Word document.


"jilltre" <jilltre@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5FA2F6EF-BA2D-4F4F-A0B8-F41DECE417F2@xxxxxxxxxxxxxxxx
Thanks for the suggestions, but unfortunately, none of our contacts are
listed by category...

I may not have explained my needs properly.. here is what I'd like to
enable
our users to do:

1. open a new email
2. click the address book
3. and under All Address Lists > All Contacts there is a list of our
customers aliases, so if they want to email only three or thirty at a
time,
the customer's email aliases are there. This will also enable them to
create
their own distribution lists if they want to..

does this make sense?

jill
--
jilltre


"Dave Nickason [SBS MVP]" wrote:

You can create distribution lists in the public folder, but it's probably
not going to be a very elegant way of doing what you're after. Those DLs
only hold a certain number of contacts (depending on the size of the
individual contact items), and it's nowhere near 1000. I think you're
going
to get in the neighborhood of maybe 80 contacts into a DL, although you
could experiment with this in Outlook by clicking File -> New ->
Distribution List.

Here's what I consider to be the neater approach. You can
experiment/modify
this approach as appropriate. I use categories for this, so you'd first
have to assign each of the contacts a category. This is helpful if your
public folder includes, say, vendors and customers, but you only want to
e-mail the customers. Open the public folder and switch the view to "By
Category." Click to select the bar at the top of a particular category
such
as Customers. Click Actions -> New Message to Contact. You'll get a
pop-up
warning that you're sending a message to all the selected items. Click
OK
and you'll get a new mail message addressed to all the contacts in the
selected category.

You can do this not only with categories, but anything that lets you
select
specific contacts (such as a filtered view or whatever). Or, you can
just
use "Select All" and get the whole folder. You can probably do a lot
with
mail merges as well. I have about 4000 contacts, and if we ever start
regularly sending them out e-mail newsletters or whatever, I'm going to
look
at a 3rd party service. For one thing, I want a simple and reliable way
for
people to opt out (although that could be accomplished with categories as
well).

Of course, you're going to anger people if you send out a message that
shares all of their e-mail addresses with each other. You can solve this
quite nicely by getting a little application called Send Personally. I
got
a multi-user license for this - can't remember the cost but not a lot and
well worth it. http://www.mapilab.com/outlook/send_personally/


"jilltre" <jilltre@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ED76982F-1988-4211-97D9-B1491E634D0D@xxxxxxxxxxxxxxxx
Not sure if this is a SBS2k3 question or just an Exchange Server
question...

We have a list of customer contacts in our Public Folder that I'd like
to
be
able to create a 'group' of their aliases for our management team to
send
company information/news, etc. to.

Is this possible without entering them individually (we have over 1000
contacts)....?

Is there a KB out there with steps in how to do this?

Thanks!
--
jilltre





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Relevant Pages

  • Re: Adding Customer Contact Emails to Address List
    ... public folder and on the Outlook Address Book tab, click the box to show the ... Now when the user clicks that address book in a new mail message, ... their own distribution lists if they want to.. ... public folder includes, say, vendors and customers, but you only want to ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... a Distrubtion Group versus the limited lists in outlook? ... The only other thing I can think of is the properties of the public folder ... customers aliases, so if they want to email only three or thirty at ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... customers aliases, so if they want to email only three or thirty at a time, ... the customer's email aliases are there. ... their own distribution lists if they want to.. ... Open the public folder and switch the view to "By ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... Although the distribution lists ... I recommend figuring out a way to use Outlook for this, ... public folder as an address book at all. ... customers aliases, so if they want to email only three or thirty ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... I recommend figuring out a way to use Outlook for this, ... a Distrubtion Group versus the limited lists in outlook? ... public folder as an address book at all. ... customers aliases, so if they want to email only three or thirty ...
    (microsoft.public.windows.server.sbs)