Re: Adding Customer Contact Emails to Address List

Thanks for the suggestions, but unfortunately, none of our contacts are
listed by category...

I may not have explained my needs properly.. here is what I'd like to enable
our users to do:

1. open a new email
2. click the address book
3. and under All Address Lists > All Contacts there is a list of our
customers aliases, so if they want to email only three or thirty at a time,
the customer's email aliases are there. This will also enable them to create
their own distribution lists if they want to..

does this make sense?

jill
--
jilltre


"Dave Nickason [SBS MVP]" wrote:

You can create distribution lists in the public folder, but it's probably
not going to be a very elegant way of doing what you're after. Those DLs
only hold a certain number of contacts (depending on the size of the
individual contact items), and it's nowhere near 1000. I think you're going
to get in the neighborhood of maybe 80 contacts into a DL, although you
could experiment with this in Outlook by clicking File -> New ->
Distribution List.

Here's what I consider to be the neater approach. You can experiment/modify
this approach as appropriate. I use categories for this, so you'd first
have to assign each of the contacts a category. This is helpful if your
public folder includes, say, vendors and customers, but you only want to
e-mail the customers. Open the public folder and switch the view to "By
Category." Click to select the bar at the top of a particular category such
as Customers. Click Actions -> New Message to Contact. You'll get a pop-up
warning that you're sending a message to all the selected items. Click OK
and you'll get a new mail message addressed to all the contacts in the
selected category.

You can do this not only with categories, but anything that lets you select
specific contacts (such as a filtered view or whatever). Or, you can just
use "Select All" and get the whole folder. You can probably do a lot with
mail merges as well. I have about 4000 contacts, and if we ever start
regularly sending them out e-mail newsletters or whatever, I'm going to look
at a 3rd party service. For one thing, I want a simple and reliable way for
people to opt out (although that could be accomplished with categories as
well).

Of course, you're going to anger people if you send out a message that
shares all of their e-mail addresses with each other. You can solve this
quite nicely by getting a little application called Send Personally. I got
a multi-user license for this - can't remember the cost but not a lot and
well worth it. http://www.mapilab.com/outlook/send_personally/


"jilltre" <jilltre@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ED76982F-1988-4211-97D9-B1491E634D0D@xxxxxxxxxxxxxxxx
Not sure if this is a SBS2k3 question or just an Exchange Server
question...

We have a list of customer contacts in our Public Folder that I'd like to
be
able to create a 'group' of their aliases for our management team to send
company information/news, etc. to.

Is this possible without entering them individually (we have over 1000
contacts)....?

Is there a KB out there with steps in how to do this?

Thanks!
--
jilltre



.

Relevant Pages

  • Re: Adding Customer Contact Emails to Address List
    ... a Distrubtion Group versus the limited lists in outlook? ... The only other thing I can think of is the properties of the public folder ... customers aliases, so if they want to email only three or thirty at ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... Although the distribution lists ... I recommend figuring out a way to use Outlook for this, ... public folder as an address book at all. ... customers aliases, so if they want to email only three or thirty ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... I recommend figuring out a way to use Outlook for this, ... a Distrubtion Group versus the limited lists in outlook? ... public folder as an address book at all. ... customers aliases, so if they want to email only three or thirty ...
    (microsoft.public.windows.server.sbs)
  • Re: Adding Customer Contact Emails to Address List
    ... the Outlook Address Book service installed? ... The only other thing I can think of is the properties of the public folder ... customers aliases, so if they want to email only three or thirty at ... their own distribution lists if they want to.. ...
    (microsoft.public.windows.server.sbs)
  • Re: Attitude to defects
    ... By paying attention to these lists when scheduling ... Developers don't need to distinguish though: ... Don't waste effort on separating the sheep and goats, ... Customers don't care _why_ something doesn't work, ...
    (comp.software.testing)