RE: WINDOWS SBS 2003 Block 18h00

Hello Fazerclic,

Thank you for kind update.

Based on my further research, this issue may refer to ISA schedule job
which cost much server performance. I suggest we try the following steps to
see if we can resolve this issue:

Step 1: Report jobs:
================
1. Open ISA 2004 console, extend Monitoring

2. Click Reports on middle pane

3. Click Tasks tap on right pane, click Create and Configure Report Jobs

4. Remove all report jobs in the list.

Step 2: Content Download Jobs
===============
1. Open ISA 2004 console, extend Configuration, select Cache

2. Click Content Download Jobs tap

3. Right-click the each jobs in the list, select Disable or Delete.

4. Click Apply button to save configuration.

Then test this issue.

If the issue persists, please kindly help me collect some information for
further investigation:

1. Is there any error message when you access Internet after 18:00?

2. Can the SBS access Internet after 18:00?

3. Is it happen every day and exact at 18:00?

4. Can the clients access other resource in local network after 18:00?

5. Please help to gather the ISA Info:

1) Download the file from the following URL:

http://www.isatools.org/tools/isainfo.zip

2) Extract all files to a folder on ISA server.

3) Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.

4) Please send these files to me at v-terliu@xxxxxxxxxxxxx

6. Please follow the link and download and run the Microsoft Internet
Security and Acceleration (ISA) Server 2004 Best Practices Analyzer Tool
and then send me the results

http://www.microsoft.com/downloads/details.aspx?FamilyId=D22EC2B9-4CD3-4BB6-
91EC-0829E5F84063&displaylang=en

7. Please also help to gather the ISA logs:

1) Schedule a down time.

2) Open ISA 2004 management console.

3) Expand the server node and highlight 'Monitoring'.

4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
Pane' is showed there.

5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.

6) Switch to the 'Fields' tab, click 'Select All', and then click OK.

7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.

8) Switch to the 'Fields' tab, click 'Select All', and then click OK.

9) Click 'Apply' to save changes and update the configuration.

10) Temporarily disable the Firewall service. To do that, please click
Monitoring | Services tab, and then right click 'Microsoft Firewall' to
choose 'Stop'.

11) Clear the current existing W3C logs. To do that, go to the log saving
directory and clean any existing .W3C logs. By default, the logs will be
saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may not
be able to deleted, that's normal.) You may backup them first and then
delete them.

12) Go back to the ISA 2004 management console, and then Start the stopped
'Microsoft Firewall' service.

13) Reproduce the problem, stop the service, and then gather the resulting
W3C files to me for analysis.

14) Please also let me know the IP address of the testing clients so that I
can filter the data.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: WINDOWS SBS 2003 Block 18h00
| thread-index: Accbgd7myvLR6kRVQjeh1QOVRg3YPQ==
| X-WBNR-Posting-Host: 85.241.47.190
| From: =?Utf-8?B?RkFaRVJDTElD?= <FAZERCLIC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <687E6424-D541-49E7-8BBA-E9265B4691CE@xxxxxxxxxxxxx>
<qFTuxgEFHHA.2952@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: WINDOWS SBS 2003 Block 18h00
| Date: Sat, 9 Dec 2006 03:05:00 -0800
| Lines: 129
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|
| I, thanks do help, but i don t had explained very hell, the server block
all
| users in the office at 18h00 and you can t work, the only way is to
reboot
| the server.
|
|
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Fazerclic,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that 3 clients' Internet
access
| > was blocked by SBS server at 18:00. If I have misunderstood the
problem,
| > please don't hesitate to let me know.
| >
| > Based on my research, it is mostly cause by ISA access rule. The ISA
access
| > rule has Schedule properties, maybe the schedule limitation apply on
the 3
| > clients. So I suggest we try the following steps to see if we can
resolve
| > this issue:
| >
| > 1. Please rerun the CEICW wizard on the SBS server carefully going
through
| > the following KB, it will correct the ISA rules and network connection:
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > If you have installed ISA server on your SBS server, please go to step
2:
| >
| > 2. Please move the SBS Internet Access Rule to top:
| >
| > a. Please open the ISA management console, navigate to Firewall Policy
| >
| > b. Find SBS Internet Access Rule in middle pane, double-click it
| >
| > c. Select Schedule tap, select Always in the schedule box.
| >
| > d. Click OK and return to ISA management console
| >
| > e. Move this rule to top and click Apply button to save the
configuration.
| >
| > Additional, as I know, some virus may cause this kind of problem.
Please
| > install Antivirus software on the 3 clients, update to latest, and then
do
| > a full scan for them.
| >
| > If the issue persists, please kindly help me collect some information
for
| > further investigation:
| >
| > 1. Is there any error message when you access Internet after 18:00?
| >
| > 2. Can the SBS access Internet after 18:00?
| >
| > 3. Is it happen every day and exact at 18:00?
| >
| > 4. Can other clients access Internet after 18:00?
| >
| > 5. Can the 3 clients access other resource in local network after 18:00?
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: WINDOWS SBS 2003 Block 18h00
| > | thread-index: AccTr5KZTgT0KLhoQVyYYsDcd1edpA==
| > | X-WBNR-Posting-Host: 85.241.44.139
| > | From: =?Utf-8?B?RkFaRVJDTElD?= <FAZERCLIC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: WINDOWS SBS 2003 Block 18h00
| > | Date: Wed, 29 Nov 2006 04:12:00 -0800
| > | Lines: 3
| > | Message-ID: <687E6424-D541-49E7-8BBA-E9265B4691CE@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
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| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
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| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:315988
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hello, i have 3 clients have the same problem the server block at
18h00
| > and i
| > | want to now if exist a manner to resolv this problem.
| > | Thanks
| > |
| >
|
|

.