Re: Messenger

Hello Jim,

I'm glad to hear that things are working correctly for you now and I'm glad
we find the root cause of your Messenger Internet access issue. Please do
not hesitate to post in this great newsgroup if you need any assistance in
the future. I look forward to working with you again.

Thank you and have a nice day,

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Messenger
| thread-index: Accbp97RpsRLoboDTnStuiIO1rHn0w==
| X-WBNR-Posting-Host: 82.163.58.67
| From: =?Utf-8?B?SmltIFByZW5kZXJnYXN0?=
<JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <D4FD9C19-3607-4A34-9785-FE0FFECB5DDC@xxxxxxxxxxxxx>
<esizVpuBHHA.3924@xxxxxxxxxxxxxxxxxxxx>
<BA456751-A6BD-41E3-8A2E-9990958F6097@xxxxxxxxxxxxx>
<mwuiHvgEHHA.1984@xxxxxxxxxxxxxxxxxxxxx>
<0A4B9ACB-F516-4221-A679-5BB757E4149E@xxxxxxxxxxxxx>
<CMMG4LoEHHA.4372@xxxxxxxxxxxxxxxxxxxxx>
<133F47E4-EA02-4916-A101-F344B7162F91@xxxxxxxxxxxxx>
<1UuHrb4FHHA.1652@xxxxxxxxxxxxxxxxxxxxxx>
<FBAB1992-1BC8-4465-BBD4-D8AD67EF2456@xxxxxxxxxxxxx>
<QKA2aOSGHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
<5387E251-1009-45B2-9205-2247FCB125D7@xxxxxxxxxxxxx>
<JZWOXIfGHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
<055F1BF7-69DC-435D-90D3-7B13A232F5BA@xxxxxxxxxxxxx>
<kDpvGSsGHHA.1220@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Messenger
| Date: Sat, 9 Dec 2006 07:37:01 -0800
| Lines: 319
| Message-ID: <C91CBAE6-4F08-43AA-A198-6FF0301B173F@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:2955
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi
|
| All working now, that fixed it.
|
| The odd problem was, that until you install Messenger Live it would all
work.
| But once installled it would stop, even uninstalling Live and
reinstalling
| 7.5 did not cure???
|
| But again thanks for your help.
|
| Yes I will bring up the VPN problem on another post. I only brought it up
| incase it had a bearing on the fualt, as it happend at tyhe same time,
during
| updates.
|
|
| Thanks for the support
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Jim,
| >
| > Thank you for kind update.
| >
| > Based on my further research, I suggest we try the following steps to
see
| > if we can make Windows Live Messenger 8.0 to work:
| >
| > 1. Please open ISA 2004 console, select Firewall Policy node
| >
| > 2. Find SBS Internet Access Rule in middle pane, right-click it, select
| > Configure HTTP
| >
| > 3. Click Methods tap, ensure select Allow all methods
| >
| > 4. Click Signatures tap, remove all signatures in the box, then click OK
| >
| > 5. Move this SBS Internet Access Rule to top in the policies list
| >
| > 6. Click Apply button to finish.
| >
| > 7. Test this issue.
| >
| > Additional, the VPN issue is another problem, it is no relationship
with
| > this post. You need to create a new post to get help.
| >
| > Please understand that our newsgroup is an issue based service, meaning
we
| > usually respond to one question/issue per post. This will lessen the
| > confusion for both of us, as well as ensure that our results are
accurate
| > and not a result of a test for a different question.
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Messenger
| > | thread-index: AccaUt13t2CkS9bWSXyT+BTc8STkeA==
| > | X-WBNR-Posting-Host: 207.46.199.61
| > | From: =?Utf-8?B?SmltIFByZW5kZXJnYXN0?=
| > <JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <D4FD9C19-3607-4A34-9785-FE0FFECB5DDC@xxxxxxxxxxxxx>
| > <esizVpuBHHA.3924@xxxxxxxxxxxxxxxxxxxx>
| > <BA456751-A6BD-41E3-8A2E-9990958F6097@xxxxxxxxxxxxx>
| > <mwuiHvgEHHA.1984@xxxxxxxxxxxxxxxxxxxxx>
| > <0A4B9ACB-F516-4221-A679-5BB757E4149E@xxxxxxxxxxxxx>
| > <CMMG4LoEHHA.4372@xxxxxxxxxxxxxxxxxxxxx>
| > <133F47E4-EA02-4916-A101-F344B7162F91@xxxxxxxxxxxxx>
| > <1UuHrb4FHHA.1652@xxxxxxxxxxxxxxxxxxxxxx>
| > <FBAB1992-1BC8-4465-BBD4-D8AD67EF2456@xxxxxxxxxxxxx>
| > <QKA2aOSGHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
| > <5387E251-1009-45B2-9205-2247FCB125D7@xxxxxxxxxxxxx>
| > <JZWOXIfGHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Messenger
| > | Date: Thu, 7 Dec 2006 14:56:00 -0800
| > | Lines: 326
| > | Message-ID: <055F1BF7-69DC-435D-90D3-7B13A232F5BA@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:2575
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi
| > |
| > | Thanks for the cache instruction they worked a treat. So Newsgroup is
| > working.
| > |
| > | Have
| > | 1/ Installed all patches
| > | Messenger Works
| > | 2/ Installed IE7
| > | Messenger Works
| > | 3/ Installed Custom patches, IE: ,net upgrades
| > | Messenger Works
| > | 4/ Installed Messenger 8
| > | Messenger Stopped
| > |
| > | I will reInstall over agina on a different machine and try and repeat
the
| > | error
| > |
| > | But still cannot get the VPN connection working. I do not know if
this
| > was a
| > | patch on the server.
| > |
| > | Will fead back results of the test tomorrow.
| > |
| > | Again thanks again with your help
| > |
| > | "Terence Liu [MSFT]" wrote:
| > |
| > | > Hello Jim,
| > | >
| > | > Thank you for your update.
| > | >
| > | > I'm agreeing with you that we can gradually upgrade the patches and
| > test
| > | > each time via the following order:
| > | >
| > | > 1) All patches except IE7 and Live Messenger
| > | > 2) IE7
| > | > 3) Windows Live Messenger
| > | >
| > | > Then we will find out which update cause the stop.
| > | >
| > | > To clean the cache in ISA 2004, we can try the following steps:
| > | >
| > | > 1. On the ISA Server computer, stop the Microsoft Firewall service.
To
| > do
| > | > so:
| > | >
| > | > 1). Click Start, click Run, type services.msc in the Open box, and
then
| > | > click OK.
| > | >
| > | > 2). Right-click Microsoft Firewall, and then click Stop.
| > | >
| > | > 2. Start Windows Explorer.
| > | >
| > | > 3. Locate the Urlcache folder.
| > | >
| > | > 4. In the Urlcache folder, locate the file that has the .cdat file
name
| > | > extension.
| > | >
| > | > 5. Right-click the .cdat file, and then click Delete.
| > | >
| > | > 6. When you are prompted to confirm the removal of the .cdat file,
| > click
| > | > Yes.
| > | > If you are prompted to delete the .cdat file because it is too big
for
| > the
| > | > recycle bin, click Yes.
| > | >
| > | > 7. Restart the Microsoft Firewall service.
| > | >
| > | > More information:
| > | > How to delete the Web cache in Internet Security and Acceleration
| > Server
| > | > 2004
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;838248
| > | >
| > | > Hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Messenger
| > | > | thread-index: AccZeGBL7J4zQoQ/Tcy02+8DNYNCmQ==
| > | > | X-WBNR-Posting-Host: 80.1.224.15
| > | > | From: =?Utf-8?B?SmltIFByZW5kZXJnYXN0?=
| > | > <JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <D4FD9C19-3607-4A34-9785-FE0FFECB5DDC@xxxxxxxxxxxxx>
| > | > <esizVpuBHHA.3924@xxxxxxxxxxxxxxxxxxxx>
| > | > <BA456751-A6BD-41E3-8A2E-9990958F6097@xxxxxxxxxxxxx>
| > | > <mwuiHvgEHHA.1984@xxxxxxxxxxxxxxxxxxxxx>
| > | > <0A4B9ACB-F516-4221-A679-5BB757E4149E@xxxxxxxxxxxxx>
| > | > <CMMG4LoEHHA.4372@xxxxxxxxxxxxxxxxxxxxx>
| > | > <133F47E4-EA02-4916-A101-F344B7162F91@xxxxxxxxxxxxx>
| > | > <1UuHrb4FHHA.1652@xxxxxxxxxxxxxxxxxxxxxx>
| > | > <FBAB1992-1BC8-4465-BBD4-D8AD67EF2456@xxxxxxxxxxxxx>
| > | > <QKA2aOSGHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Re: Messenger
| > | > | Date: Wed, 6 Dec 2006 12:52:00 -0800
| > | > | Lines: 337
| > | > | Message-ID: <5387E251-1009-45B2-9205-2247FCB125D7@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:2245
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi
| > | > |
| > | > | Have reinstall and client machine;
| > | > | XP, Office and all the standard SBS client software, Active sync
etc.
| > | > | Installed the Firewall client.
| > | > |
| > | > | AND NOW Messenger 7.5 works
| > | > |
| > | > | I have at this stage not done any patches or upgrades.
| > | > |
| > | > | So I have not downloaded IE7 or Messenger Live.
| > | > |
| > | > | The only application that seems to have stopped on this machine
is
| > the
| > | > | "Connect to SBS" which I have not looked into.
| > | > |
| > | > | So I do not think its the server??
| > | > |
| > | > | Should I gaudually upgrade the patches and test each time??
| > | > | IE:
| > | > | 1/ all patches except IE7 and Live Messenger
| > | > | 2/ IE7
| > | > | 3/ Live Messenger
| > | > |
| > | > | This way I will find out on this machine what is causing the
stop??
| > | > |
| > | > | Last think, all websites work except the web newsgroup, which
gives
| > me a
| > | > | "error on page" and does not aloww me to login, I think this is a
| > cahe
| > | > error
| > | > | on the SBS how do I clean this cache
| > | > |
| > | > |
| > | > | Thanks
| > | > |
| > | > | Jim
|

.

Loading