Re: Auto Refresh of Network Drives on SBS 2003



Hello Customer,

Thank you for kind update.

Before we go any further, please let me know the following information so
that we can understand your situation more clearly, and narrow down your
issue.

Please follow the steps below to gather Filemon and Regmon log and send
them to v-terliu@xxxxxxxxxxxxx for further research.

They can be downloaded from www.sysinternals.com:

FileMon:
http://www.sysinternals.com/ntw2k/source/filemonshtml

RegMon:
http://www.sysinternals.com/ntw2k/source/regmon.shtml

================================
Warning: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as aconvenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.
================================

Then follow the steps below to reproduce the issue

1. Start FileMon to monitor the file system events.

2. Reproduce the problem.

3. Stop FileMon and save the log to a file named filemon.log.

4. Start RegMon to monitor the registry events.

5. Reproduce the problem.

6. Stop RegMon and save the log to a file named regmon.log.

7. Please 2 log files to a .zip file and send the zip file to me.

And then save application event log and system event log as evt files on
problematic machines and send to me.

I appreciate your time and look forward to hearing from you.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "frozengose" <bartmroz@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Re: Auto Refresh of Network Drives on SBS 2003
| Date: 1 Dec 2006 06:31:39 -0800
| Organization: http://groups.google.com
| Lines: 169
| Message-ID: <1164983499.785687.16920@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1164727754.953796.95050@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <6Kuo7q2EHHA.1844@xxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 68.32.224.52
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| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1164983514 17378 127.0.0.1 (1 Dec 2006
14:31:54 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Fri, 1 Dec 2006 14:31:54 +0000 (UTC)
| In-Reply-To: <6Kuo7q2EHHA.1844@xxxxxxxxxxxxxxxxxxxxxx>
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.8.1) Gecko/20061010 Firefox/2.0,gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: 79g2000cws.googlegroups.com; posting-host=68.32.224.52;
| posting-account=Z5QnNQ0AAAAYtux_ZeF6VEvZib48KeLC
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!news-out.
cwix.com!newsfeed.cwix.com!newscon06.news.prodigy.net!prodigy.net!border1.nn
tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!79g2000cws.googleg
roups.com!not-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:1247
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| The issue is acctully when looking at folder on a workstation. So from
| the workstation we would rename a file on the server but it does not
| change till we hit f5. I am looking for a fix for this issue.
|
| On Nov 28, 10:59 pm, v-ter...@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| wrote:
| > Hello Customer,
| >
| > Thank you for posting!
| >
| > My understanding on the issue is: When you rename file, the filename
does
| > not change until reenter the directory. If I have misunderstood your
| > concerns, please feel free to let me know.
| >
| > Firstly, please ensure the problematical machines are in the latest
hotfix
| > and make sure they not infected by virus.
| >
| > Based the situation, I would like to provide you with some suggestions:
| >
| > Step 1: Please perform a clean boot, Can the issue be reproduced?
| > =================================================
| > 1. Click the "Start" and select "Run".
| >
| > 2. Type msconfig in the open box, and then click "OK".
| >
| > 3. On the "Services" tab, click to choose "Hide All Microsoft Services"
and
| > click to choose Disable All.
| >
| > 4. On the Startup page, click Disable All.
| >
| > 5. Click "OK" to reboot your computer.
| >
| > 6. When you see the message, choose "Don't show this message or launch
the
| > System Configuration Utility when Windows starts" and click OK.
| >
| > Note: A Clean Boot will allow us to isolate any device drivers or
programs
| > that are loading at startup that may be causing a conflict.
| >
| > Step 2: Please boot the system into Safe Mode environment, Can the
issue be
| > reproduced?
| >
=========================================================================
| >
| > 1. Restart your computer and start pressing the F8 key on your
keyboard. On
| > a computer that is configured for booting to multiple operating systems,
| > you can press the F8 key when you see the Boot Menu.
| >
| > 2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
| > Mode, and then press ENTER.
| >
| > 3. If you are running other operating systems on the computer, click
| > Microsoft Windows on the list that is displayed and then press ENTER.
| >
| > Step 3: Use SFC command to perform System File Check
| > ========================================================
| > Note: This step may require the Windows installation CD.
| >
| > 1. Click Start (menu) -> Run (menu)
| >
| > 2. Type "CMD" (without quotation marks)
| >
| > 3. Type the below command
| >
| > SFC /PURGECACHE
| > SFC /SCANONCE
| >
| > The first command is used to purges the file cache and the second
command
| > is used to scan all protected system files once at the next boot.
| >
| > 4. Restart your machine. System will scan all protected system files
once
| > at the next boot.
| >
| > Additional, this issue may caused by video card or video driver. Please
| > update the video driver or reinstall the driver. If probable, try to
change
| > the video card. Then test this issue.
| >
| > If the issue persists, please kindly help me collect some information
for
| > further investigation:
| >
| > 1. Save application event log and system event log as evt files on
| > problematic machines and send to my mailbox: v-ter...@xxxxxxxxxxxxx
| >
| > 2. Which edition of your SBS server? What about clients?
| >
| > 3. Does the problem appear from new install or from other time?
| >
| > 4. Do the problematical machines have same problem on local file?
| >
| > 5. Does the SBS server have same problem on local file?
| >
| > 6. Does the problem happen on other share folder?
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! -www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup
here:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > checkhttp://support.microsoft.comfor regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | From: "frozengose" <bartm...@xxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Subject: Auto Refresh of Network Drives on SBS 2003
| > | Date: 28 Nov 2006 07:29:15 -0800
| > | Organization:http://groups.google.com
| > | Lines: 11
| > | Message-ID: <1164727754.953796.95...@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| > | NNTP-Posting-Host: 68.32.224.52
| > | Mime-Version: 1.0
| > | Content-Type: text/plain; charset="iso-8859-1"
| > | X-Trace: posting.google.com 1164727761 20583 127.0.0.1 (28 Nov 2006
| > 15:29:21 GMT)
| > | X-Complaints-To: groups-ab...@xxxxxxxxxx
| > | NNTP-Posting-Date: Tue, 28 Nov 2006 15:29:21 +0000 (UTC)
| > | User-Agent: G2/1.0
| > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
| > rv:1.8.1) Gecko/20061010 Firefox/2.0,gzip(gfe),gzip(gfe)
| > | Complaints-To: groups-ab...@xxxxxxxxxx
| > | Injection-Info: 45g2000cws.googlegroups.com;
posting-host=68.32.224.52;
| > | posting-account=Z5QnNQ0AAAAYtux_ZeF6VEvZib48KeLC
| > | Path:
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m
| >
srn-in!newshub.sdsu.edu!postnews.google.com!45g2000cws.googlegroups.com!not-
| > for-mail
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:315808
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Server File Update Issue
| > |
| > | We're experiencing a hit-and-miss problem with our server.
| > | - When we rename a file, sometimes the name change is updated
| > | immediately. Sometimes we need to exit the directory folder, and
| > | reenter for the name to refresh.
| > |
| > | - The same issue happens when we move or copy files.
| > |
| > | It has affected everyone, but it doesn't happen every time.
| > |
| > |
|
|

.



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