Re: Messenger
- From: Jim Prendergast <JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 3 Dec 2006 06:23:00 -0800
Hi
Sorry to say, but having got it all working.
I have just updated all the patches on the system.
Which included:
IE 7
Windows Live Messenger
And again messenger has stopped connecting???
Are there different ports needed for Live Messenger?????
It again just not login. on one machine i removed the Live Messenger and
reinstalled messenger 7.5. But I cannot connected so now I do not know if its
the patches or IE7 or the post Live Messenger install.
As my user use Messenger to communicate with customers its a bit of a problem.
Have you any idea's.
In the test, I now get an error under test which says host error??/
Everything else works
I have the Messenger connection logs how do i read them??
Thanks
Jim
"Terence Liu [MSFT]" wrote:
Hello Jim,.
Thanks for your kind update.
I'm sorry for my mistake about '/' and '\'.
I'm glad to hear that things are working correctly for you now. Please do
not hesitate to post in this great newsgroup if you need any assistance in
the future. I look forward to working with you again.
Thank you and have a nice day,
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Messenger
| thread-index: AccSa+VbZA6C+MXARAiUYZJnI+nh8w==
| X-WBNR-Posting-Host: 82.163.58.67
| From: =?Utf-8?B?SmltIFByZW5kZXJnYXN0?=
<JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <D4FD9C19-3607-4A34-9785-FE0FFECB5DDC@xxxxxxxxxxxxx>
<esizVpuBHHA.3924@xxxxxxxxxxxxxxxxxxxx>
<BA456751-A6BD-41E3-8A2E-9990958F6097@xxxxxxxxxxxxx>
<mwuiHvgEHHA.1984@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Messenger
| Date: Mon, 27 Nov 2006 13:35:02 -0800
| Lines: 241
| Message-ID: <0A4B9ACB-F516-4221-A679-5BB757E4149E@xxxxxxxxxxxxx>
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
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| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi
|
| Thanks great fix.
|
| Install firewall client and it all works. Messenger and IE is faster
|
| The only info to reply is. a Type O on your part.
|
| run //SBSServerName/mspclnt
|
| It should have been
|
| run \\SBSServerName\mspclnt
|
| But thanks very much for your help
|
|
| Jim
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Jim,
| >
| > Thank you for your update.
| >
| > First, I'm sorry the link for the ISAInfo tool was changed. The new
link is:
| > http://www.isatools.org/tools/isainfo.zip
| >
| > Based on my further research, I suggest we try to install ISA server
| > firewall client on workstation, and do not input any proxy settings on
| > Messenger 7.5.
| >
| > 1. On client machine, run //SBSServerName/mspclnt
| >
| > 2. Double-click setup.exe to install the firewall client
| >
| > 3. Then test this issue.
| >
| > If the issue persists, please kindly help me collect some information
for
| > further investigation:
| >
| > 1. Please help to gather the ISA Info:
| >
| > 1) Download the file from the following URL:
| >
| > http://www.isatools.org/tools/isainfo.zip
| >
| > 2) Extract all files to a folder on ISA server.
| >
| > 3) Double click Isainfo.js. This will generate 2 files
| > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
| > current folder.
| >
| > 4) Please send these files to me at v-terliu@xxxxxxxxxxxxx
| >
| > 2. Please follow the link and download and run the Microsoft Internet
| > Security and Acceleration (ISA) Server 2004 Best Practices Analyzer
Tool
| > and then send me the results
| >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=D22EC2B9-4CD3-4BB6-
| > 91EC-0829E5F84063&displaylang=en
| >
| > 3. Please also help to gather the ISA logs:
| >
| > 1) Schedule a down time.
| >
| > 2) Open ISA 2004 management console.
| >
| > 3) Expand the server node and highlight 'Monitoring'.
| >
| > 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
| > Pane' is showed there.
| >
| > 5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 9) Click 'Apply' to save changes and update the configuration.
| >
| > 10) Temporarily disable the Firewall service. To do that, please click
| > Monitoring | Services tab, and then right click 'Microsoft Firewall' to
| > choose 'Stop'.
| >
| > 11) Clear the current existing W3C logs. To do that, go to the log
saving
| > directory and clean any existing .W3C logs. By default, the logs will
be
| > saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may
not
| > be able to deleted, that's normal.) You may backup them first and
then
| > delete them.
| >
| > 12) Go back to the ISA 2004 management console, and then Start the
stopped
| > 'Microsoft Firewall' service.
| >
| > 13) Reproduce the problem, stop the service, and then gather the
resulting
| > W3C files to me for analysis.
| >
| > 14) Please also let me know the IP address of the testing clients so
that I
| > can filter the data.
| >
| > Hope steps above will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Messenger
| > | thread-index: AccQF6mS7V6negdxT8eeKLGpNZj0mg==
| > | X-WBNR-Posting-Host: 82.163.58.67
| > | From: =?Utf-8?B?SmltIFByZW5kZXJnYXN0?=
| > <JimPrendergast@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <D4FD9C19-3607-4A34-9785-FE0FFECB5DDC@xxxxxxxxxxxxx>
| > <esizVpuBHHA.3924@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Messenger
| > | Date: Fri, 24 Nov 2006 14:27:01 -0800
| > | Lines: 58
| > | Message-ID: <BA456751-A6BD-41E3-8A2E-9990958F6097@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:315102
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Thanks for all your help, the answer you asked for follow
| > |
| > | Q 1. Do you use Windows Messenger or Windows Live Messenger?
| > | A 1, I am using Messenger 7.5
| > |
| > | Q 2. Do you configure any proxy setting in Messenger?
| > | A 2. I have tried with and without proxy I enter the samne settings
as I
| > use
| > | in Internet Exployer, I have not set a SOCK proxy, should I. If so
what
| > | should I set.
| > | The Test fails on the proxy test
| > |
| > | Q 3. Does the problem occur on all internal clients?
| > | Q 3 All clients have the same isssue
| > |
| > | Q 4. What error message did you receive when the connection failed?
| > | A. 4 no error just does not connect
| > |
| > | Q 5. In addition to the CRM, is there any other plug-ins/AV software
| > | installed on the SBS Box?
| > | A 5. I have a Virus checker from AVG installed
| > |
| > | Q 6. Is firewall client installed on all the internal clients? Please
| > disable
| > | it temporarily for a test.
| > | A 6. The CLient have been set up by SBS and the proxy setting set in
IE
| > only.
| > |
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