RE: SBS 2003 Backup problems
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Tue, 28 Nov 2006 02:27:54 GMT
Hello Customer,
Thank you for posting here.
Firstly, please make sure that you installed the latest device driver of
the Tape Device.
RSM creates a database it uses in talking to a tape. It is possible that
something in that database is corrupt. Please do the following to rebuild
that database.
1. Start the Computer Management tool, double-click "Services and
Applications", and then click Services.
2. Locate and change the startup type from Automatic to Disabled), and then
restart the computer.
3. Start Windows Explorer, open the %SystemRoot%\System32\Ntmsdata folder,
and then rename the existing files in this folder so that they have an
..old file extension, or copy the files to a different folder.
4. Restart the Removable Storage service (or change the startup type from
Disabled to Automatic), and then restart the computer.
For detailed steps, please refer to:
235032 Problems with a Damaged Removable Storage Manager Database
http://support.microsoft.com/?id=235032
Then, please check if the issue is fixed. If not, I suggest that we apply
the hotfix in the following article in which, there is latest RSM files:
895173 You may not be able to use the Backup utility to perform a backup
http://support.microsoft.com/?id=895173
If the issue persists, please kindly help me collect some information for
further investigation:
1. Save application event log and system event log as evt files on
problematic machines and send to my mailbox: v-terliu@xxxxxxxxxxxxx
2. Please gather and send me the entire NTBackup log file for further
analysis.
C:\Documents and Settings\<user name>\Local Settings\Application
Data\Microsoft\Windows NT\NTBackup\data
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Pietman" <JLSteyn@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: SBS 2003 Backup problems
| Date: 27 Nov 2006 02:45:11 -0800
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|
| The ntbackup application has recently begun to give me problems, in
| that a backup always fails with the error: "No free media available
| with the selected backup type". I am using a Hewlett Packard DDS-4 SCSI
| Tape drive, and have selected the backup type as DDS-4, new tape, to
| overwrite existing media as usual.
|
| Immediately after the error, an event log is created containing the
| message: "RSM cannot manage library CdRom0. The database is corrupt."
| Somehow I think it is trying to backup to Cd-Rom.
|
| Any help would be appreciated.
|
|
.
- References:
- SBS 2003 Backup problems
- From: Pietman
- SBS 2003 Backup problems
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