Re: SBS 2003 upgrade problems with RWW and CompanyWeb

Tech-Archive recommends: Fix windows errors by optimizing your registry

Steven,

Files have been sent to your email address. I was unable to run
msinfo32.

Hope this points to this problem.

Jay Poules


Steven Zhu [MSFT] wrote:
Hello Jay,

Thanks for your update.

please help me to collect the following logs and send them to
v-stezhu@xxxxxxxxxxxxx for further research.

Info 1. Logs.

1. SharePoint SP log: %temp%\Ohotfix\OHotfix(0000x).log and
OHotfix(0000x)_Msi.log.
2. Please let me know whether you installed SBS 2003 SP1, if so, please
collect the SBS 2003 SP1 installation log: C:\Windows\KB885918.log.
3. SBS components logs: C:\Program Files\Microsoft Integration\Windows
Small Business Server 2003\Logs.

Info 2. MPS Report.

1. Please download the MPSRPT_SETUPPerf.EXE from the following link and
then run this tool to gather some information from the problematic computer:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

2. Double-click on the MPSRPT_SETUPPerf.EXE file.
[Note] This process may take some time; however, it will not have a
negative effect on the performance.

3. A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool.

Thank you for your time and I look forward to your update.

Have a great day.

Best Regards,

Steven Zhu
MCSE/MCDBA
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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