RE: RWW: version=1 msgtype=status status=-3 message=Password Inco

Hi Shawn,

Thanks for your update.

Sorry for delay. If the issue is urgent to your business, it is recommended
that you contact Microsoft Product Support Services via telephone so that
a dedicated Support Professional can assist you recover the server in a
more efficient manner. Please be advised that contacting phone support
will be a charged call.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

From your description, please let me know whether you install ISA Server on
SBS server.

Regarding the current situation, I would like to suggest you check the
following settings on the IIS:

1. Open the IIS management console, navigate to Web Sites->Default Web
Site, double click it and select Properties.

2. Go to the Directory Security tab, click Edit button under the
Authentication and access control, double check if the "Enable anonymous
access" option is checked and only "Integrated Windows authentication" is
selected.

3. Click the Edit button under IP address and domain name restrictions,
double check the Granted access option is checked.

4. Click the View Certificate button, could you tell me the certificate
name which the web site is issued to?

5. Expand the tree of the Default Web Site, double check if the "Enable
anonymous access" option is checked on the Exchweb and the Remote virtual
directory.

Then, please perform the following steps to reset the anonymous account
password:

1. Click "Start", point to "Programs", point to "Administrative Tools", and
then click "Active Directory Users and Computers".

2. Under the full domain name click "Users".

3. Right-click "IUSR_ComputerName", and then click "Reset Password".

4. Type the password in the "New password" box and in the "Confirm
password" box, and then click "OK".

5. Right-click "IWAM_ComputerName", and then click "Reset Password".

6. Type the password in the "New password" box and in the "Confirm
password" box, and then click "OK".

7. Quit Active Directory Users and Computers console.

8. Click "Start", and then click "Run".

9. In the "Open" box, type "cmd" (without the quotation marks) and then
click "OK".

10. Type the following command and press ENTER:

cd \inetpub\adminscripts

11. To reset the password for the IUSR_ComputerName account, type the
following command (where <password> is the password that you set in step
4), and then press ENTER:

cscript.exe adsutil.vbs set w3svc/anonymoususerpass <password>

12. To reset the password for the IWAM_<omputerName account, type the
following command (where <password> is the password that you set in step
6), and then press ENTER:

cscript.exe adsutil.vbs set w3svc/wamuserpass <password>

13. After this, type iisreset and press ENTER to refresh the IIS settings.

After performing the above steps, will you be able to access the OWA/RWW
sites from internet users?

I am looking forward to your reply.

Thanks and have a good day.

Best Regards,

Steven Zhu
MCSE/MCDBA
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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numbers.
Any input or comments in this thread are highly appreciated.
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