Re: Remote Web Workplace not working properly

we were on SBS2000 and then upgraded to SBS2003. we have been having this
problem since the beginning.


"kj" <kj@xxxxxxxxxxx> wrote in message
news:e2gwh%23BDHHA.3624@xxxxxxxxxxxxxxxxxxxxxxx
This sounds like an IIS related problem. There is nothing in the event
logs?

Another possibility is alterations to the IIS Application Pool
"defaultappool". Any possibility changes to IIS or the Application pool
have been made? Any third party web applications installed recently?

Just to confirm, this is something new, not something that has been the
norm since it was installed, right?

--
/kj
"Derek Upson" <dwupson@xxxxxxxxxxxxxxx> wrote in message
news:W4-dnS1fP5eyX_3YnZ2dnUVZ_oadnZ2d@xxxxxxxxxxxxxx
It is a vbscript window that pops up. And I do have a linksys router at
my house here. However, the problem happens even at work when I am on
the same very network. At work, I can be at my desk and log into RWW as
the administrator, take control of the server in the room right next to
me, and have it disconnect me after 20 minutes or so (and continuously
working).

At work, we have a sonicwall firewall and no linksys equipment.




"Maxibo" <totallyanon@xxxxxxxxx> wrote in message
news:%23NXlyhADHHA.3492@xxxxxxxxxxxxxxxxxxxxxxx
If the popup window is a 'vbscript window' then internet connectivity
has been lost / dropped at either remote or on site.


"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:OztXdbADHHA.3836@xxxxxxxxxxxxxxxxxxxxxxx
In news:1ZKdnWxM3PjsAP3YnZ2dnUVZ_sidnZ2d@xxxxxxxxxxx,
Derek Upson <dwupson@xxxxxxxxxxxxxxx> typed:
it happens to all users (even administrator) from all locations (both
over the internet or from any one desktop within the network).

are you asking if the driver for the NIC card in the server is
current?

Yes. And check for event log errors.


"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:umaN7SADHHA.4952@xxxxxxxxxxxxxxxxxxxxxxx
In news:Z7CdnVjvvIjdE_3YnZ2dnUVZ_tydnZ2d@xxxxxxxxxxx,
Derek Upson <dwupson@xxxxxxxxxxxxxxx> typed:
I have done that and it still happens.


"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:%23%23l0qi$CHHA.3228@xxxxxxxxxxxxxxxxxxxxxxx
In news:APidnaqHlKk6G_3YnZ2dnUVZ_tadnZ2d@xxxxxxxxxxx,
Derek Upson <dwupson@xxxxxxxxxxxxxxx> typed:
We have SBS2003 and use Remote Web Workplace often to connect
remotely. For some reason, we are getting disconnected ever 20
minutes or so. I know that there is a setting that disconnects
you after 20 minutes of inactivity....but we are kicked off even
when we are working non-stop for 20 minutes.

When it happens, a window pops up saying that an Internal Error
has occurred. After hitting OK (only option)....we are bounced
back to the login window. If we want to avoid getting totally
booted, we can close the window showing the desktop every 15
minutes or so and then select the computer again from the list. it
is still annoying, but we at least don't get totally bounced
back to the login window. This happens regardless of whether I am
using RWW from home or on
our actual network (I do this sometimes to connect to our server
from my desktop). It does not matter which username I am logged
in as. Any ideas?

Deselect the "I'm working on a public/shared computer" option and
see if this still happens.

Does this happen to all users, from all locations? I'd have to
wonder if there's a network problem....I haven't seen this issue
myself, and I doubt it's related to the timeout.
Are you using the latest supported NIC driver on your server?











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