Re: Email Queue Error

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Hi,

Thanks for your update.

I'm glad to hear that the info is helpful, if you have any other concern,
please feel free to let me know.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "Ascnet" <Ascent@xxxxxxxxxxxxx>
| References: <ef#Zz7zAHHA.4212@xxxxxxxxxxxxxxxxxxxx>
<VIhna47AHHA.4020@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Email Queue Error
| Date: Thu, 9 Nov 2006 16:31:27 -0500
| Lines: 157
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| Message-ID: <uk##pZEBHHA.4256@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: mail.knightinsurance.com 64.108.183.90
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:311497
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for replying Chace. After reading your reply I referred to the
| NDR attack KB article and I believe that has fixed my problem. I also
used
| the tarpitting technique recommended by Microsoft. Hopefully the
| combination will work well for me.
|
| Thank you again!
|
| John
|
| "chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
| news:VIhna47AHHA.4020@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi,
| >
| > Thank you for posting here.
| >
| > From your post, I understand you experience networking performance
issue
| > at
| > a certain period. If I'm off base, please do not hesitate to let me
know.
| >
| > Please note that we are happy to work with you on performance issues
here,
| > but they can be lengthy to resolve in the newsgroups. Thanks for your
| > understanding.
| >
| > Based on my experience, the value "SMTP Server Remote Queue Length"
| > indicates the number of messages in the SMTP queue for remote delivery.
By
| > default, the value set in Exchange 2K3 is 30. If you receive the alert,
| > that means the average value for Remote Queue Length in 10 mins is
greater
| > than 30 which means the number of emails waiting to be delivered in the
| > "Remote Delivery" queue is above 30.
| >
| > When did you receive this alert for the first time? Are there any mail
| > flow
| > issues? Have you configured the Internet access and e-mail by using the
| > CEICW? Are you using DNS or a smarthost to deliver outbound e-mail?
| >
| > If your clients do send many e-mails, it is a normal behavior and you
can
| > change the thread in Server Management \ Monitoring and Reporting \
Change
| > Alert Notification \ Performance Counters. You can Edit the entry "SMTP
| > Server Remote Queue Length" and replace the default threshold with the
| > average for that system (plus some padding, generally, we can use the
| > 130%~140% average value as the threshold.)
| >
| > If the users on your network do not send e-mails as many as the number
| > indicated in the alert, I would suggest that you check the contents of
the
| > queued e-mails:
| >
| > 1) Open up ESM (Exchange System Manager), and then expand Servers \
Server
| > name \ Queues.
| > 2) In the right pane, double-click the queue which has stuck e-mails,
and
| > then click Find Now.
| > 3) Double-click the items listed in Search Results to bring up Message
| > Properties, what's displayed in Sender column?
| >
| > Under a normal situation, the Sender column should show only your own
SMTP
| > domain. If there are many e-mails from other Internet domains, your
| > Exchange server may be relaying e-mails. Refer to the following
Knowledge
| > Base article for the information about blocking SMTP open relay:
| >
| > 324958 HOW TO: Block Open SMTP Relaying and Clean Up Exchange Server
SMTP
| > Queues on SBS
| > http://support.microsoft.com/?id=324958
| >
| > If there are many e-mails are From postmaster@yourdomain or "<>" To
| > Internet recipients, it is likely some kind of NDR attack. Refer to the
| > following Knowledge Base article for solution:
| >
| > 886208 Exchange queues fill with many non-delivery reports from the
| > postmaster account in Small Business Server 2003
| > http://support.microsoft.com/?id=886208
| >
| > Furthermore, you may try the following steps to isolate the root cause:
| >
| > 1. Does this issue also occur when users connect to the application
server
| > via RDP from internal?
| > 2. Please reproduce this issue, and can you access RWW or OWA from
| > internet
| > at this moment?
| > 3. How much bandwidth your Internet connection?
| > 4. If we immediately stop the SMTP service of the SBS server once the
| > issue
| > occurs with all RDP connections resume to work right away?
| >
| >
| > Hope this helps, if anything unclear, please do not hesitate to let me
| > know, I look forward to hearing from you.
| >
| > Have a nice day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Ascnet" <Ascent@xxxxxxxxxxxxx>
| > | Subject: Email Queue Error
| > | Date: Wed, 8 Nov 2006 09:05:21 -0500
| > | Lines: 9
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| > | Message-ID: <ef#Zz7zAHHA.4212@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: mail.knightinsurance.com 64.108.183.90
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:311126
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | For each of the last 3 days I have gotten the "SMTP Server Remote
Queue
| > | Length Alert on KCMSBS" email at exactly 8:38 in the morning. My
| > Terminal
| > | Server users have also been complaining about slower than normal
| > | connections. Assuming there's a problem with bandwidth how can I
detect
| > | where the bandwidth leak is?
| > |
| > | SBS 2003 Prem (w/o ISA installed)
| > |
| > |
| > |
| >
|
|
|

.



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