Re: OWA publishing problem on SBS 2003



Hi Partner,

Thanks for posting here. Also many thanks for Cjobes's inputs.

In SBS circumstance, we don't need to manually create publishing rules to
publish OWA and other web services. Instead, we can use the built-in CEICW
Wizard to do all the tasks. After you installed the ISA server, you need to
rerun CEICW on the SBS 2003 box. To do this, please refer to the following
steps:
(Please kindly note that if the router supports UPNP, CEICW will properly
configure it for internet web site access.)

Please follow the steps below to re-configure the CEICW:

1. On the Small Business Server 2003 computer, click "Start", and then
click "Server Management".

2. Expand "Standard Management", and then click "To Do List".

3. In the right pane, click "Connect to the Internet", and then click
"Next".

4. On the "Connection Type" page, click "Do not change connection type",
and then click "Next".

5. On the "Firewall page", click "Enable firewall", and then click "Next".
Important Do not click the "Do not change firewall configuration" option.

6. If you receive the following message, click "OK":

To ensure the proper configuration of ISA Server, existing custom packet
filters will be disabled. For information on how to re-enable existing
packet filters, see Small Business Server Help.

7. On the "Services Configuration" page, click to select the check boxes of
the additional services that you want to make available from the Internet,
and then click "Next".

h. On the "Web Services Configuration" page, click "Allow access to only
the following Web site services from the Internet", click to select the
check boxes of the services and of the Web sites that you want to make
accessible from the Internet (i.e. Outlook Web Access, Remote Web
Workplace, Outlook Mobile Access, Outlook via the Internet, Business Web
site (wwwroot), etc.), and then click "Next".

8. On the "Web Server Certificate" page, click "Create a new Web server
certificate", type the Small Business Server computer's fully qualified
domain name in the "Web server" name box, and then click "Next".

[Important] The fully qualified domain name that you type in the "Web
server name" box must be the same name that you use to connect to the Web
site from the Internet. For example, if the URL that you use to connect to
a Microsoft Outlook Web Access Web site is
<<https://external.domain.com/exchange>>, type "external.domain.com"
(without the quotation marks) in the "Web server name" box.

Note: If you don't have your own registered fully qualified domain name
(FQDN), we can input the "Public IP Address" (As you mentioned the [valid
IP address]).

9. On the Internet E-mail page shows, select "Enable Internet e-mail" and
click Next.

10. Select either "Use DNS to route e-mail" or "Forward all e-mail to
e-mail server at your ISP". If you select the latter, enter the ISP SMTP
server. Click Next.

11. Specify to receive e-mail using one or both of the following methods:

- POP3 Mailboxes
- Exchange

Click Next.

12. Enter your e-mail domain name and click Next. The e-mail domain name
should match the mail exchanger (MX) resource record maintained at your
ISP. This must be a registered Internet domain name.

13. Go through the steps to finish the wizard.


14. On the "Completing the Configure E-mail and Internet Connection Wizard"
page, view the configuration information to make sure that it is correct,
and then click "Finish".

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

A step by step explanation of the CEICW:
http://www.sbs-rocks.com/sbs2k3/sbs2k3-n2.htm


If the problem persists after you complete the CEICW Wizard, please help me
gather the following info for further troubleshooting:

1. Please make a screenshot when you access OWA from internet.

2. The icwlog.txt file in the "C:\Program Files\Microsoft Windows Small
Business Server\Support" folder.

3. The icwdetails*.htm in the "C:\Program files\Microsoft Windows Small
Business Server\Networking\ICW\" folder.

4. Please help to gather the ISA Info:

1) Download the file from the following URL:

http://www.isatools.org/isainfo/ISAInfo.zip

2) Extract all files to a folder on ISA server.
3) Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.
4) Please send these files to me at v-chacez@xxxxxxxxxxxxx

Hope this helps. If anything unclear, Please feel free to let me know if
there is anything I can do for you.

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
| From: "cjobes" <cjobes@xxxxxxxxxxxxx>
| References: <CCD38457-C5B9-446D-AC2C-083B2FB42664@xxxxxxxxxxxxx>
| Subject: Re: OWA publishing problem on SBS 2003
| Date: Wed, 8 Nov 2006 22:24:01 -0500
| Lines: 20
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| Message-ID: <#J78566AHHA.5060@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: ip72-196-237-171.dc.dc.cox.net 72.196.237.171
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:311323
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Did you run the CEICW after installing ISA?
|
| --
| Claus
| "Perry" <Perry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:CCD38457-C5B9-446D-AC2C-083B2FB42664@xxxxxxxxxxxxxxxx
| >I just recently performed a swing migration and since then isnstalled ISA
| > server 2004. After the install things appeared to be ok with a few
| > exceptions. One thing is I am unable to publish OWA to the outside
world.
| > I
| > can get to it from inside but not outside. It must be ISA but can't
| > figure
| > out what. I have the policies in place but yet still can't figure it
out.
| > When i try to access the website i get ab Error Code 500. ICMP network
is
| > unreachable. I've tried to look for publishing rules for this but
nothing
| > that goes with SBS. Any help is greatly appreciated. Thanks,
| >
| > Perry
|
|
|

.



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