RE: Exchange Account SMTP Name Change



Hi,

Thanks for posting here.

From your problem description, I understand your issue to be: you would
like to change the Exchange Display name of one account. If I am off base,
please do not hesitate to let me know.

In the email format, the sender's name will be displayed as "Bob Smith[Bob
Smith@xxxxxxxxxx]". If you want to change the "Bob Smith", it is the user's
display name, you could change it with following steps.

1. Open Server Management and navigate to Users node.
2. Choose the "Bob Smith" user in the right panel and double click it to
open the properties page.
3. In the General tab, please modify the Display name as you want
4. Click OK
After that you need restart information store services as well.

Furthermore, I want to know whether the receiver is in the same environment
with Bob. If the behavior appears on only one Outlook client, you may try
the following steps on receiver side.

1. New Outlook Profile. See the following article:

829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918

2. Clear Nickname and Automatic Completion Cache. Look into the article
for detailed steps:

287623 OL2002: How to Reset the Nickname and Automatic Completion Cache
http://support.microsoft.com/?id=287623

Hope this helps, if anything unclear, please do not hesitate to let me know.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

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--------------------
| Thread-Topic: Exchange Account SMTP Name Change
| thread-index: AccDXXobJRfMpjGNQY+yrsXZMranFA==
| X-WBNR-Posting-Host: 216.209.19.202
| From: =?Utf-8?B?S2V2ZW4=?= <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Exchange Account SMTP Name Change
| Date: Wed, 8 Nov 2006 09:44:01 -0800
| Lines: 18
| Message-ID: <78F398A6-9F3C-4FB0-B261-BFA1A23352E8@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:311182
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I've been asked to change the way that all the names show up for email
sent
| from a domain that uses SBS2003/Exchange. Curently when they send email
it
| simply shows up as example "Bob Smith (BSmith@xxxxxxxxxxx)" in other
people's
| inboxes. They would like it so that it shows up as "Bob Smith - Contoso
| (BSmith@xxxxxxxxxxx)" in other people's inboxes.
|
| I thought this was as simple as changing the display names for the users,
| but that doesn't seem to have worked.
|
| Now if I send an email from our good friend Bob, to himself it shows up
as:
| FROM: Bob Smith
| TO: Bob Smith - Contoso
|
| If I send an email from Bob to me, it shows up as "Bob Smith
| (BSmith@xxxxxxxxxxx)".
|
| How does one make it so that the display name propogates to the outgoing
| name instead of just the internal display name?
|

.



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