RE: Proxy Server in SBS 2000
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 08 Nov 2006 05:18:47 GMT
Hello Customer,
Thank you for posting here.
From your post, I understand that the internal client can't access websites through port 443. If I am off base, please feel free to let me know.
I understand you have already run the ICW Wizard, however, to ensure the
network is correctly configured, I would like to suggest you refer to this
step-by-step article to rerun this wizard:
How to Configure Small Business Server for Full Time Internet Access with
Two Network Adapters
http://support.microsoft.com/kb/306802/en-us
If you install ISA 2000 on the SBS 2000 server, you should ensure the
client have correct proxy configuration:
Please open IE on workstations, click Tools->Internet Options, and click
Connections->LAN Settings, tick the Use proxy server for your LAN, and then
fill in SBS internal IP address and port 8080( by default)
If the issue persists, please kindly help me collect some information for
further investigation:
1. What IP address and port do you specify in client IE's proxy box?
2. Is ISA 2000 installed on the SBS Server?
3. What detail error message do you receive when the clients fail to access
the HTTPS site?
4. Does the problem occur on all Internet SSL websites? What about
https://www.microsoft.com?
5. Post Please send me the output of the ipconfig/all from the client
computer and SBS server.
6. Help to gather the ISAinfo:
You can download this utility from:
http://www.isatools.org/isainfo.vbe
Run it on the ISA server. Then attach the ISAINFO report to me at your
earliest convenience.
You can send ISAinfo and ISA logs directly to my mailbox:
v-terliu@xxxxxxxxxxxxx
7. Please help to gather the ISA Logs:
1) Open ISA Management, and then point to Monitoring Configuration | Logs
2) Double click ISA Server Firewall Service in the right pane, click to
select Enable Logging for this service, click Fields tab, click Select All,
and then click OK.
3) Please repeat Step 2) to enable logging IP Packet Filter and Web Proxy
Services.
4) Run command "net stop isactrl" (without the quotation marks) to stop all
ISA Services.
5) Backup all files in the folder C:\Program Files\Microsoft ISA
Server\ISALogs, and then delete them.
6) In ISA Management | <server name> | Monitoring | Services, start all ISA
services.
7) Reproduce the issue.
8) Wait for about 3 minutes, and then send me that day's firewall, web
proxy and IP Packet filter log in C:\Program Files\Microsoft ISA
Server\ISALogs. You can compress logs into .zip file.
Firewall log: FWSEXTDyyyymmdd.log
Web Proxy log: WEBEXTDyyyymmdd.log
IP Packet Filter log: IPPEXTDyyyymmdd.log
Please also let me know the IP address of the testing client.
Hope these steps will give you some help. Please let me know the results so
that I can provide further assistance on this problem. I am looking forward
to your reply. Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
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| Thread-Topic: Proxy Server in SBS 2000
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| From: =?Utf-8?B?TWF1cmljZURTdGFudG9u?=
<MauriceDStanton@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Proxy Server in SBS 2000
| Date: Tue, 7 Nov 2006 07:31:01 -0800
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|
| I changed the ISP of a SBS 2000 server recently. Once I got the ICW
sorted
| out, all went OK except for opening web sites that flow through Port 443.
I
| felt that this was probably due to the Proxy Server, which was set up by
| somebody else before I took responsibility for the server.
|
| I felt that if I stopped the Proxy Server by unticking it in the LAN
| Settings under Connections in the Internet Properties, that would solve
the
| problem. However, that made matters worse because then no web sites
would
| open, regardless of the Port.
|
| Can anybody advise me how I can change the ISP setting in the Proxy
Server
| from the old broadband ISP to the new ISP.
|
| Thanks for any help.
|
.
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