Re: WMPhone 5 not synchorizing deleted mail with Exchange

Hi John,

Thanks for your email.

I suggest that you refer to the KB article 883380 to rebuild the DS2MB of
IIS server and manually create exchange-oma VD to see if the issue resolved.

I. Rebuild the DS2MB of IIS server. To do so:

1. Go to Internet Services Manager and delete the following virtual
directories:
Microsoft-Server-ActiveSync,
OMA,
Exchange,
Public,
ExchWeb.

2. Download and install Metabase Explorer from the following URL:
"http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73
-B628-ADE629C89499&displaylang=en"

NOTE: This link can be wrapped. Please make sure that you have included the
entire contents between the quotation marks when you download this tool.

3. Open Metabase Explorer and expand LM > DS2MB > HighWaterMarks > GUID

4. Double click the entry which has a 5-digit number in the data folder in
the right pane of the GUID folder.
5. Replace the number in the Data field with 0 (zero) and then click OK.
Close Metaedit
6. Run services.msc and right click IIS Admin Service, and then click
Restart to restart the service.

7. Restart the System Attendant. After that, these virtual directories can
be created.

8. Then please re-run CEICW to configure network connection.

More detailed information is addressed in the following article:

883380 How to reset the default virtual directories for Outlook Web Access
in Exchange Server 2003
http://support.microsoft.com/?id=883380

II. Then create exchange-oma VD in IIS manager console manually since the
VD can not be automatically created by re-building DS2MB. To do so:

1. Open IIS manager console, right-click on Default Web Site and select New
- Virtual Directory.

2. In the Alias field, type in "exchange-oma" and click Next

3. In the path box, type \\.\BackOfficeStorage\xxxx.com\MBX

Note: please replace "xxxx.com" with your valid public FQDN.

4. Click Next through the wizard, please check all options for the
exchange-oma VD access permissions and click OK to finish the wizard.

5. Once it is completed, right click on exchange-oma and select Properties

6. Under the Virtual Directory tab, please click Remove for the
"application name" under the "application settings" at the bottom. And also
please choose "None" in execute permissions field.
Still under the Virtual Directory tab, please check the option "Script
source access"

7. Click on the Directory Security tab, click Edit for "authentication and
access control"

8. Please ensure check only the option "integrated windows authentication"
and "Basic authentication".

9. Click on the Edit button on the "IP address and domain name
restrictions"

10. Put the bullet next to "denied access" and then click Add.

11. Add 127.0.0.1 and the internal IP address of the SBS server box. Click
OK

12. Click OK out of the exchange-oma properties

13. Go to the Registry Editor and check if the following registry key value
exists. If not, please create it as follows:

HKLM\System\CurrentcontrolSet\Services\Massync\Parameters\ExchangeVDir

Type: Reg_SZ
Data: /exchange-oma

Then please run command "iisreset" (no quotation marks) to take effect
changes.

14. Please also check the settings of OMA VD in IIS server console:

- Open IIS Manager
- Open properties of virtual directory OMA
- Select Directory Security tab
- Select Authentication and access control\Edit
- Authentication Methods: Uncheck Enable anonymous access; Uncheck
Integrated Windows authentication; Check Basic authentication
- Select IP address and domain name restrictions\Edit
- Checked Granted access to ensure all IP address can access the site.

If verifying any setting, please run command "iisreset" (no quotation
marks) to refresh IIS server.

Then please test the issue to see if it woks.

Have a good day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
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