Re: Exchange SP1 stopped all smtp traffic

This was a fresh install of SBS 2003 Standard on a new server, I just forgot
to install the service patches and decided to do them last night.

I've rebooted several times.

I've re-run CEICW and rebooted.

I've removed GFI Mail Essentials, rebooted.

The SMTP service is running, I wouldn't be able to telnet to it and send
e-mail if it wasn't.

No additional info. is listed under the queues in ESM, the local queue IS
receiving messages, not up to 64 messages and the "Messages awaiting
directory lookup" queue has 19 waiting.

I did locate the following errors in the application log, in addition upon
reboot I get a crash recovery type popup box after each bootup that IIS has
faild to run:

"Initialization of external interface SMTP failed; Error
ecVersionMismatch-MAPI_E_VERSION."

"#50070: Unable to connect to the database STS_Config on
SERVERNAME\SharePoint."

No client side errors have been observed, Outlook connects, sends receives
messages leave but never get to the destination and nothing shows up on
inbound as they are stuck in the queue.

I re-ran the SP install and still nothing, however it did remind me that
during the step it "Messaging and Colaboration..." it finishes with an error
about not restarting in a timely fasion, it occured both times.

Re-loading isn't really a big deal, only a few users on it, but I'd sure
like to know what I did wrong to prevent this from happening in the future.

Should I have removed GFI before the SP upgrade? Or was this a fluke?

If someone comes up with a quick fix for this I'm all ears and will wait an
hour or so, but will probably start on a reinstall later tonight.

Thanks,

Dave




"Dave Nickason [SBS MVP]" wrote:

You've rebooted the server since all of this, right? If not, please try
that first. If it's still not working, I would try re-running the CEICW
and, for any page not related to e-mail, choose the "do not change" option.
For the e-mail pages, just verify that the information is correct. You
don't mention ISA, but in particular if you upgraded to ISA 2004 as part of
the SP install, you definitely need to re-run the CEICW.

When you view the queues in ESM, is there anything insightful at the bottom
of the screen under "additional queue information?" Is Outlook giving an
error when messages fail to send, or logging anything in the app log on the
client PC? When you say you can telnet in, can you do that from outside
your network as opposed to just from your desktop PC?

I wouldn't even consider formatting and reinstalling at this point.
Whatever this is is fixable, and at worst, you should be able to get free
support for a failed SP install.



"Daveinfla" <Daveinfla@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6ABBDAF9-0CC9-4238-A2D5-7E52DBF3C4FD@xxxxxxxxxxxxxxxx

Last night I upgraded SBS 2003 to SP1 following the step by step
instructions which included the following steps:

Install Windows Server 2003 Service Pack 1
Install Windows SharePoint Services 2.0 Service Pack 1
Install Exchange Server 2003 Service Pack 1
Install Windows XP SP2 for Client Deployment
Install Windows Small Business Server 2003 Service Pack 1

Immediately following I lost all smtp traffic, the local queue is just
filling up.

I have no event log errors except for the fact that SharePoint will not
start and IIS produces and error upon boot, stating it had to close. The
company web is also broken.

I was running GFI mail filter and removed it to see if the upgrades
botched
it, this had no affect.

Any ideas? I'm about the re-format and start from scratch, what a pain.






.

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