RE: Error on page in RMonitoring report

Chace,

Sorry for the later response.


1. When did this issue begin to occur? Have you customized your SBS server
IIS settings? I had some issues with IIS a while back that cause OWA not
work correctly. after altering some of the setting I got that to work and
then the Monitoring issue began.

2. Do you have any issue when you visit SBS backup node in the Server
management? What if you access http://companyweb or
https://localhost/exchange from the SBS server with administrator account?

Not anymore.

3. Do you install ISA on SBS 2003?
No.


After changing the setting you suggested I stilll get the error when I
browse the page. the only thing I had to change was 6.
'6. Make sure grant access is selected and there is no exception list.'

Thanks.

"chace zhang" wrote:

Hi,

Thank you for your update.

As Crinal is not in the office theses days, I will be working with you on
this issue.

In order to get a clear picture on this issue, please let me know the
following questions:

1. When did this issue begin to occur? Have you customized your SBS server
IIS settings?

2. Do you have any issue when you visit SBS backup node in the Server
management? What if you access http://companyweb or
https://localhost/exchange from the SBS server with administrator account?

3. Do you install ISA on SBS 2003?

Based on my experience, since you still receive the monitoring report of
the server, I think the issue could be located at IIS website of Monitoring
feature. I suggest checking the followings settings first.

1. Open Server Management and navigate to IIS console\Server\Web
Site\Default web Site
2. Right click the Monitoring Virtual directory and click properties
3. In the Security tab, please click edit under Authentication and access
control
4. Make sure only the "Integrated Windows authentication" is checked.
5. In the Security tab, Click Edit under "IP address and Domain Name
Restriction"
6. Make sure grant access is selected and there is no exception list.
7. If any change, please restart the IIS service.

This problem may occur if a host header value is assigned to the All
Unassigned Internet Protocol (IP) address for the default Web site in IIS.

To resolve this problem, remove the host header value. To do this, follow
these steps.

Note: Typically, Internet Security and Acceleration Server is not installed
and the default Web site is bound to the All Unassigned IP address in
Windows Small Business Server, Standard Edition. Also, the host header of
the default Web site is not assigned to the All Unassigned IP address.

1. Click Start, and then click Server Management.
2. In the console tree, double-click Advanced Management, and then
double-click Internet Information Services.
3. In the details pane, double-click ServerName(local computer).
4. Double-click Web Sites, right-click Default Web Site, and then click
Properties.
5. In the Default Web Site Properties window, click the Web Site tab, and
then click Advanced.
6. In the Advanced Web Site Identification window, click Default, and then
click Edit.
7. Make sure that (All Unassigned) is entered in the IP address box.
8. Delete any host header name that is in the Host Header value box.
9. Click OK three times.

Note If you must assign an IP address and a host header to the default Web
site, add the IP address 127.0.0.1 with port 80 and leave the Host Header
value box blank.

For more information.

842693 You receive a "HTTP 400 - Bad Request" error message when you try to
use the Monitoring and Reporting snap-in or the Backup snap-in on a Windows
Small Business Server 2003-based computer
http://support.microsoft.com/?id=842693


Hope this helps, if you need more help on this issue, please do not
hesitate to let me know.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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When opening a new thread via the web interface, we recommend you check the
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Error on page in RMonitoring report
| thread-index: Acbjw68m03Y3YH/kQs+WRr+r7nemoA==
| X-WBNR-Posting-Host: 69.15.76.86
| From: =?Utf-8?B?SVREVURFMjc=?= <ITDUDE27@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <5845D653-DA24-4F3B-B95E-ED36E9C83F35@xxxxxxxxxxxxx>
<JQUNlEr4GHA.3352@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Error on page in RMonitoring report
| Date: Fri, 29 Sep 2006 05:35:02 -0700
| Lines: 161
| Message-ID: <459904B4-CC2B-436B-95E0-41B9BBB2B3D1@xxxxxxxxxxxxx>
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| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:301173
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks for the response Li.
|
| After following your instrustions I still get the when the report is sent
| via email.
|
| " The page cannot be displayed
| An error occurred on the page you are trying to view. "
|
| I opened the monitor report within IIS, Browse opens the page with the
date
| range selected, once I click on Create Report I get the same message.
|
| -Thanks.
|
| ""Crina Li"" wrote:
|
| > Dear customer,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > I would like to confirm the problem is that when you highlight the
| > "Monitoring and Reporting" node in SBS 2003 Server Management Console,
it
| > displays "Page cannot be displayed" in the right pane. If I have
| > misunderstood the problem, please let me know.
| >
| > Currently, please check the following information:
| >
| > I. Check the MSSQL$SBSMONITORING:
| >
| > 1. Run Services.msc and then double click the MSSQL$SBSMONITORING.
| > 2. Click General tab and then check if Startup type is Automatic.
| > 3. Click Log On tab and then check if you have selected Local System
| > account.
| >
| > II. Run Set Up Monitoring Reports and Alerts as following:
| >
| > 1. Open Server Management console, navigate to 'Monitoring and
Reporting'
| > snap-in. In the right panel, click 'Set Up Monitoring Reports and
Alerts'.
| > 2. In the wizard, click 'Next'->Select 'Reinstall monitoring
| > features'->Select the options if you want to receive the report
e-mails.
| > Check 'View the usage report in Server Management' option. If you want
to
| > receive the usage report e-mail, also check the option below->Add the
users
| > which you allow them to view the usage report to the authorized
| > list->Select the option if you want to receive the performance
| > alerts->Click 'Finish' button to complete the configurations.
| > 3. After doing the above steps, the performance and usage data will be
| > reset. Please wait for 24 hours and then you will see the reports
through
| > the Monitoring and Reporting console.
| >
| > III. Perform a clean boot to see how thing goes:
| >
| > 1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without the quotation marks). Click OK.
| > 2. In the System Configuration Utility (MSConfig) window, click to
select
| > the Selective Startup button.
| > 3. Click to clear the check mark from the "Load startup items" below
| > Selective Startup.
| > 4. Click the Services tab, click to check the "Hide All Microsoft
Services"
| > box, and remove all the check marks from the remained Non-Microsoft
| > Services. Please note that the Exchange services could be marked as
| > non-Microsoft. Please do not disable those services.
| > 5. Click OK to close the MSConfig window. Click Yes when you are asked
to
| > restart your computer in order to enable the changes.
| > 6. After restarting, please check whether this issue will reoccur.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: Error on page in RMonitoring report
| > | thread-index: AcbiMuN0hw6Vgu11SJWPEvMSRc9SbQ==
| > | X-WBNR-Posting-Host: 69.15.76.86
| > | From: =?Utf-8?B?SVREVURFMjc=?= <ITDUDE27@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Error on page in RMonitoring report
| > | Date: Wed, 27 Sep 2006 05:46:01 -0700
| > | Lines: 29
| > | Message-ID: <5845D653-DA24-4F3B-B95E-ED36E9C83F35@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:300534
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | hello world,
| > |
| > | I have been experiencing an issue with Monitoring and Reporting is
SBS
| > 2003.
| > | I have ran the set up Monitoring report and alerts over and when open
the
| > | page I get the error:
| > | The page cannot be displayed
| > | An error occurred on the page you are trying to view.
| > |
| >
----------------------------------------------------------------------------
| > ----
| > |
| > | To work around this problem, perform the following steps. After each
| > step,
| > | try again to access the page.
| > |
| > | Ensure that the MSSQL$SBSMONITORING service is started.
.

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