Re: Question about Trend Micro CSM

Call Trend
They should be able to assist you

--
CRIS HANNA [SBS-MVP]
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Please only communicate in the newsgroup. Please do not contact me directly.
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Sent via Windows Mail on Windows Vista, Business Edition RC 2

"Xavier" <xminet@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:Ol%23$IER%23GHA.2408@xxxxxxxxxxxxxxxxxxxxxxx
Hello,

One of our new customers is running SBS2003 and TrendCSM, so far, so good. In the Trend Console I do get a warning saying that OfficeScan 6.0 and Damage Cleanup are about to expire. My problem is the following: the customer doesn't recall how it was purchased and the company that was in charge of their IT has been fired. In the console, if I ask for "About..." information, I do get: "Trend Micro Office Scan 6.0, build 1250".

How can I, based on this information, determine which version of CSM is running (I know it's not 3.0) ? And how can I find out which licence renewal program I should look after ?

Any help would be greatly appreciated.

Thanks,

Xavier


.

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