RE: MX Record Problem - Plasease help
- From: Todd H <ToddH@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 22 Oct 2006 21:33:01 -0700
It looks like you have had a lot of good advice but here is a recap to help
make it short.... (well as short as it can be and still help)
Since Godaddy is hosting your site you will need (as you have) create a new
A record for mail.yourcompany.com with their DNS servers.
(note: I am not familiar with Godaddy DNS editing but you will usually have
two different locations that you need to make changes in. "A" records and
"MX" records.
Once you have the A record you will then need to edit your MX records and
change the primary one to your new A record of mail.yourcompany.com (The
lower the priority number you assign it the higher in ranking the server is)
You can leave the godaddy one as a backup, but I would recommend getting a
backup MX hosting service from someone like TZO.com and set their MX as the
backup.
Once you make these changes give the internet a little time to catch up for
the record changes and test it. One of the best ways is to test your routes
from another ISP that uses different DNS servers so you will know that the
changes have propagated through the net.
Good Luck.
-Todd
"S. Ahmed" wrote:
update: There was a CNAME as mail points to pop.securesrver.net (godaddy's.
default mail server). I deleted that CNAME and now when I ping
mail.expressmortgageservice.com, I get my server IP (71.252.113.234).... but
still when I run dnsreport, it still says (2 ERRORS) the following:
==============================
MX FAIL MX Category ERROR: I couldn't find any MX records for
expressmortgageservice.com. If you want to receive E-mail on this domain, you
should have MX record(s). Without any MX records, mailservers should attempt
to deliver mail to the A record for expressmortgageservice.com. I can't
continue in a case like this, so I'm assuming you don't receive mail on this
domain.
Mail FAIL Connect to mail servers ERROR: I could not find any mailservers
for expressmortgageservice.com.
========================
WHAT'S NEXT ?
"S. Ahmed" wrote:
hi,
I have been trying to make this work for few days now without any success.
Here is the info.
In email and ineternet wizard, i set up the certificate as
mail.expressmortgageservice.com (followed instructions i got on this
newsgroup).
I setup the E-mail domain to mail.expressmortgageservice.com (followed
instructions i got on this newsgroup).
The registered domain name (at godaddy.com, also our hosting co.) is
expressmortgageservice.com.
There are 2 A records and 1 MX record setup (godaddy):
A records:
1. host = @, points to = 64.202.167.116, TTL = 3600 (This was already there)
2. host = mail, points to = 71.252.113.234, TTL = 3600 (I created this, our
static IP)
MX record
priority = 0, host = mail, goes to = mail.expressmortgageservice.com, TTL =
3600 (I created this, as instructed here in another thread)
Problems:
1. It can send and rec. email internally fine and also can send externally
but can't rec. emails from out side.
2. when email is sent outside (not internally), the sender's address
becomes ie: administrator@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, so if somone
clicks on reply to the message, it will never get to
administrator@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Please help
Thanks in advance
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