Re: Cannot Access FTP or Company Website (Externally Hosted) - HELP!!!

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That's why I said there is a routing problem inside your network. If you can
access other websites but not www.yourcompany.com it cannot be an ISA issue.
We first have to resolve that before we can look at the FTP issue.

I assume that you used CEICW to configure your SBS. I also assume that you
used yourcompany.com for the email part of thing. Did you make and entry in
your DNS for the www record to point to the external IP? I believe that your
ISA thinks that www.mycompany.com is local and therefore doesn't route it to
the outside world.


<cassandramiller@xxxxxxxxxx> wrote in message
news:1160970683.903716.106510@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Correct, I cannot access our company website (www.company.com) or edit
it in Dreamweaver via FTP. Something is amiss and I dont know what.

Any ideas???

**H&K**

~Cassie~

cjobes wrote:
I think I misread your first post. I understood that beside the FTP issue
you could also not reach www.yourcompany.com from inside your network. Is
that not correct?

Your IP configuration looks fine.


<cassandramiller@xxxxxxxxxx> wrote in message
news:1160966647.111280.137800@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi cjobes,

Thank you for your response! Here are the results of ipconfig /all...

Windows IP Configuration

Host Name . . . . . . . . . . . . : server
Primary Dns Suffix . . . . . . . : company.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : company.local

Ethernet adapter Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 S Server
Adapter
Physical Address. . . . . . . . . : 00-0E-0C-B3-18-F6
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
Connection
Physical Address. . . . . . . . . : 00-13-72-FD-E4-EC
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2

A SonicWall Firewall exists, and rules are configured as follows...

Priority Source Destination Service Action
1 LAN 192.168.1.1 (LAN) HTTPS Management Allow
2 LAN 192.168.1.1 (LAN) HTTP Management Allow
3 * 192.168.1.2 (LAN) Send E-Mail (SMTP) Allow
4 * 192.168.1.2 (LAN) Remote Web Workplace Allow
5 * 192.168.1.2 (LAN) Network Time Protocl Allow
6 * 192.168.1.2 (LAN) Outlook Allow
7 * 192.168.1.2 (LAN) Windows Share Point Services Allow
8 * 192.168.1.2 (LAN) HTTPS Allow
9 * 192.168.1.2 (LAN) Terminal Services Allow
10 * 192.168.1.2 (LAN) PPTP Allow
11 LAN * Any Allow
12 * LAN Any Deny

Lastly, in case you didnt read in my earlier post (and in case this
makes a difference), we are using TZO.com as we are sitting behind a
dynamic ip address. All mail, sharepoint, owa, etc is properly going
to the SBS box. All www.companywebsite.com requests are properly going
to the external web hosting server. So there doesnt seem to be a
problem with routing.

I'm really confused here. Any ideas what I did wrong???

**H&K**

~Cassie~

cjobes wrote:
I assume that you get out to other sites on the Internet. If that is
correct
then it looks like a misconfiguration on your DNS and/or ISA.
Destination
host unreachable means that your SBS box cannot route to your website.

Post an ipconfig /all from your server. Did you implement any static
routes?
What kind of router sits between the SBS WAN and the Internet? Did you
configure anything on that router?

<cassandramiller@xxxxxxxxxx> wrote in message
news:1160955188.323563.274750@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,

When I ping company website, I get the correct IP address, but also
a
message stating " destination host unreachable". Here's a snippet
of
the message...

Pinging www.company.com [xx.xx.xxx.x] with 32 bytes of data:

Request timed out.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for xx.xx.xxx.x:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


I can access the website/ftp from outside the sbs network, just not
internally. I just tested this from a home machine and its
accessible.


What am I doing wrong? I really appreciate your assistance.

**H&K**

~Cassie~

C:\Documents and Settings\Administrator>
cjobes wrote:
When you do a ping www.yourcompany.com does it display the correct
IP
address for your external server?


<cassandramiller@xxxxxxxxxx> wrote in message
news:1160951400.987196.284980@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Everyone,

I'm having an unusual problem with getting access to an external
FTP
site (our company website). Our setup is as follows...

SBS 2003 R2 Premium Edition
Dell PowerEdge 1800
2 NICS
TZO host relay services (as we are behind a dynamic IP address)
External Company website


Ok, TZO told us that to access our company website's ftp server
we
have
to type in ftp://www.companywebsite.com (and enter username and
password). This is no problem if we access the ftp externally,
that
is
from any computer outside the sbs network (i.e. home computer).

But when we try to do this internally, within the sbs network, we
keep
getting denied access. I've followed the instructions in this
article,
but still cant get it to work.

http://msmvps.com/blogs/kwsupport/archive/2005/06/02/50299.aspx

When I check the ISA logs, it says it tries to access the correct
ip
address of the website through port 21, but is denied and lists
the
"SBS Protected Network Access Rule" as the culprit.

Also, I just noticed I cannot access the company website at all
(from
internally). It gives me the following error:

Error Code: 502 Proxy Error. The host server is unreachable.
(10065)
IP Address: xx.xx.xxx.x
Date: 10/15/2006 9:31:22 PM
Server: server.company.local
Source: proxy

Can anyone give me some insight as to what I need to do? I'm
ready
to
pull my hair out over this!!! I don't need a wig!!!

**H&K**

~Cassie~






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