Re: Remote server not connecting to SMTP server

Tech-Archive recommends: Speed Up your PC by fixing your registry

I did as you recommended. I deleted the SMTP connector and re ran the
CEICW. Still no messages are being sent. In the App event log I see a
message that "The Remote Server did not respond to a connection attempt." I
also did verify that I could use telnet to send an email, duplicating the
settings as best I could and the email was sent.

I did encounter some differences when I ran the CEICW. These were:
I am using SBS standard, so I am not using ISA, so I did not have the option
to enable firewall in steps 506.
In step 8, I used the IP to create the cert
Step 10 I used the ISP option and entered the ISP Remote server that I used
in the telnet test.
Step 11 I chose Exchange
Step 12, I entered my email domain, but I do not thing my ISP (Cox cable)
has an MX record for this.

One more thing, I am using a single NIC

Thanks for you help up to this point, and I hope you have some additional
things to try.

--
Joel WZ
-----------

"chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
news:KipA$dE6GHA.4348@xxxxxxxxxxxxxxxxxxxxxxxx
Hi,

Thank you for your update.

Currently Crina is not in the office, so I will be working with you on
this
issue.

I understand you create a SMTP Connector to deliver your email to your
ISP.
Based on my experience, I think this issue could related the smtp
connector, although you can telnet the remote domain and send a email
manually, actually using telnet command to deliver a message will bypass
SMTP Connector, it uses DNS to resolve the destination domain.

At this point, I'd like that you delete the SmallBusiness SMTP connector
in
case it is corrupted. If you want to recreate this SMTP connector, you can
re-run CEICW according to the article below:

Please follow the steps below to re-configure the CEICW:

1. On the Small Business Server 2003 computer, click "Start", and then
click "Server Management".

2. Expand "Standard Management", and then click "To Do List".

3. In the right pane, click "Connect to the Internet", and then click
"Next".

4. On the "Connection Type" page, click "Do not change connection type",
and then click "Next".

5. On the "Firewall page", click "Enable firewall", and then click "Next".
Important Do not click the "Do not change firewall configuration" option.

6. If you receive the following message, click "OK":

To ensure the proper configuration of ISA Server, existing custom packet
filters will be disabled. For information on how to re-enable existing
packet filters, see Small Business Server Help.

7. On the "Services Configuration" page, click to select the check boxes
of
the additional services that you want to make available from the Internet,
and then click "Next".

h. On the "Web Services Configuration" page, click "Allow access to only
the following Web site services from the Internet", click to select the
check boxes of the services and of the Web sites that you want to make
accessible from the Internet (i.e. Outlook Web Access, Remote Web
Workplace, Outlook Mobile Access, Outlook via the Internet, Business Web
site (wwwroot), etc.), and then click "Next".

8. On the "Web Server Certificate" page, click "Create a new Web server
certificate", type the Small Business Server computer's fully qualified
domain name in the "Web server" name box, and then click "Next".

[Important] The fully qualified domain name that you type in the "Web
server name" box must be the same name that you use to connect to the Web
site from the Internet. For example, if the URL that you use to connect to
a Microsoft Outlook Web Access Web site is
<<https://external.domain.com/exchange>>, type "external.domain.com"
(without the quotation marks) in the "Web server name" box.

Note: If you don't have your own registered fully qualified domain name
(FQDN), we can input the "Public IP Address" (As you mentioned the [valid
IP address]).

9. On the Internet E-mail page shows, select "Enable Internet e-mail" and
click Next.

10. Select either "Use DNS to route e-mail" or "Forward all e-mail to
e-mail server at your ISP". If you select the latter, enter the ISP SMTP
server. Click Next.

11. Specify to receive e-mail using one or both of the following methods:

- POP3 Mailboxes
- Exchange

Click Next.

12. Enter your e-mail domain name and click Next. The e-mail domain name
should match the mail exchanger (MX) resource record maintained at your
ISP. This must be a registered Internet domain name.

13. Go through the steps to finish the wizard.


14. On the "Completing the Configure E-mail and Internet Connection
Wizard"
page, view the configuration information to make sure that it is correct,
and then click "Finish".

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

A step by step explanation of the CEICW:
http://www.sbs-rocks.com/sbs2k3/sbs2k3-n2.htm


Hope this helps, if you have any other concerns or need more help. Please
do not hesitate to let me know.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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regarding other Microsoft products, you'd better post in the corresponding
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You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check
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"Notify me of replies" box to receive e-mail notifications when there are
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Microsoft engineers can only focus on one issue per thread. Although we
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doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.


--------------------
| From: "Joel Zinn" <jwzinn@xxxxxxx>
| References: <esxKERn4GHA.668@xxxxxxxxxxxxxxxxxxxx>
<uT#sW#p4GHA.4740@xxxxxxxxxxxxxxxxxxxx>
<nc50MVt4GHA.4348@xxxxxxxxxxxxxxxxxxxxx>
<eb8FBg24GHA.3404@xxxxxxxxxxxxxxxxxxxx>
<CaOY7K64GHA.3352@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Remote server not connecting to SMTP server
| Date: Fri, 29 Sep 2006 11:02:42 -0500
| Lines: 291
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| Message-ID: <uVrhzC#4GHA.4064@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: hos08464.aep.com 161.235.193.43
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:301250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Crina,
| I double checked my settings and I do have them set up in exactly the
manner
| you mentioned, but still no outgoing email. Do you think we have a
problem
| with the exchange settings? Perhaps in the connector?
|
| --
| Joel WZ
| ---------------
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:CaOY7K64GHA.3352@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Joel,
| >
| > Thanks for your update.
| >
| > For one NIC on SBS, you need to configure SBS and client computer as
| > following:
| >
| > IP: Fixed IP address
| > Gateway: your Hardware router IP
| > DNS: SBS NIC IP as the only entry
| >
| > In the DNS console (dnsmgmt.msc), right click your ServerName and
click
| > properties. In the Forwarders tab, your ISP DNS server IP should be
| > inputted there.
| >
| > On the client workstation, please make sure the configuration:
| >
| > IP: Assigned by DHCP on SBS or your hardware router
| > Gateway: hardware router
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > Thanks for your time and I look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have
issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you
check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although
we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Joel WZ" <dtsob75@xxxxxxx>
| > | References: <esxKERn4GHA.668@xxxxxxxxxxxxxxxxxxxx>
| > <uT#sW#p4GHA.4740@xxxxxxxxxxxxxxxxxxxx>
| > <nc50MVt4GHA.4348@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Remote server not connecting to SMTP server
| > | Date: Thu, 28 Sep 2006 20:38:40 -0500
| > | Lines: 171
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| > | Message-ID: <eb8FBg24GHA.3404@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: ip70-177-102-66.ok.ok.cox.net 70.177.102.66
| > | Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:301064
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I only have one NIC on this box. I changed the delivery to use DNS
and
| > it
| > | did not make any difference.
| > | Do any of the settings you sent earlier need to change for a single
NIC?
| > |
| > | Joel WZ
| > | ------------------------------------------
| > |
| > | ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| > | news:nc50MVt4GHA.4348@xxxxxxxxxxxxxxxxxxxxxxxx
| > | > Hi Joel,
| > | >
| > | > Thank your for posting in SBS newsgroup.
| > | >
| > | > According to your description, I understand that the issue to be:
you
| > can
| > | > not send email after SBS hardware fail. If I have misunderstood
the
| > | > problem, please do not hesitate to let me know.
| > | >
| > | > As I know, the problem should be caused by the DNS
mis-configuration.
| > | > Firstly I suggest you check the network configuration on SBS
server
| > and
| > | > client computer as following:
| > | >
| > | > On SBS server:
| > | >
| > | > External NIC:
| > | > IP: assigned by your ISP or your hardware router
| > | > Gateway: your ISP or your Hardware router IP
| > | > DNS: SBS INTERNAL NIC IP as the only entry
| > | >
| > | > Internal NIC:
| > | > IP: Fixed IP
| > | > Gateway: None
| > | > DNS: SBS INTERNAL NIC IP as the only entry
| > | >
| > | > In the DNS console (dnsmgmt.msc), right click your ServerName and
| > click
| > | > properties. In the Forwarders tab, your ISP DNS server IP should
be
| > | > inputted there.
| > | >
| > | > On workstation inside your SBS local subnet
| > | >
| > | > IP: Assigned by DHCP on SBS
| > | > Gateway: SBS internal NIC IP
| > | > DNS: SBS INTERNAL NIC IP as the only entry
| > | >
| > | > Then you may need to rerun CEICW to configure email. You need to
do
as
| > | > following:
| > | >
| > | > 1. Open the Server Management console. Go to Standard
Management\To
Do
| > | > List.
| > | > 2. Click the "Connect to the Internet" link.
| > | > 3. Click Next. You can choose "Do not change connection type and
then
| > | > click
| > | > Next".
| > | > 4. Select Enable firewall and then click Next. Select all the
options
| > and
| > | > then click Next.
| > | > 5. Select the web sites you want to publish and then click Next.
| > | > 6. Select Create a new Web server certificate and then type your
FQDN.
| > | > 7. Click Next and select "Enable Internet e-mail" and click Next.
| > | > 8. Choose to use DNS for email if you have a broadband connection
and
| > your
| > | > ISP does not block SMTP port 25. You can also forward emails to
your
| > ISP's
| > | > email servers if they require you to do so. Click Next.
| > | > 9. Choose the correct method to receive emails (SMTP). For
example:
| > Use
| > | > Exchange and E-mail is delivered directly to my server. Click
Next.
| > | > 10. On the "E-mail Domain Name" page, type your public Internet
email
| > | > domain name. This is very important here. Click Next.
| > | > 11. Go through the remaining steps.
| > | > 12. If you have a hardware firewall in front of your SBS 2003 box,
| > please
| > | > make sure that the following traffics are enabled:
| > | >
| > | > 1) Outbound TCP 25 to send e-mails to external e-mail domains.
| > | > 2) Inbound TCP 110 point to the SBS Server to receive e-mails from
| > | > external
| > | > e-mail domains.
| > | >
| > | > I appreciate your time and look forward to hearing from you.
| > | >
| > | > Best regards,
| > | >
| > | > Crina Li (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
| > check
| > | > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > | > provide other information for your reference, we recommend you
post
| > | > different incidents in different threads to keep the thread clean.
In
| > | > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers
no
| > | > rights.
| > | > --------------------
| > | > | From: "Joel WZ" <dtsob75@xxxxxxx>
| > | > | References: <esxKERn4GHA.668@xxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Re: Remote server not connecting to SMTP server
| > | > | Date: Wed, 27 Sep 2006 20:44:03 -0500
| > | > | Lines: 33
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| > | > | X-RFC2646: Format=Flowed; Response
| > | > | Message-ID: <uT#sW#p4GHA.4740@xxxxxxxxxxxxxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: ip70-177-102-66.ok.ok.cox.net 70.177.102.66
| > | > | Path:
| > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windows.server.sbs:300751
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | More on this. It is not a cox issue. I was able to test the
| > connection
| > | > | with telnet and successfully sent an email. It has to be some
| > setting
| > | > | incorrectly in exchange. I used the internet connection wizard,
so
| > any
| > | > | issues would be with the wizard.
| > | > |
| > | > | Thanks for any help you can give...
| > | > | Joel WZ
| > | > |
| > | > | "Joel Zinn" <jwzinn@xxxxxxx> wrote in message
| > | > | news:esxKERn4GHA.668@xxxxxxxxxxxxxxxxxxxxxxx
| > | > | >I had an SBS server fail and when I set it back up, I am having
a
| > | > problem
| > | > | > getting email to go out. I used the wizard to set up the
| > connection.
| > | > My
| > | > | > ISP is Cox cable. I have tried using their email server, my
web
| > hosts
| > | > | > email
| > | > | > server and all fail to send emails. WHen I look at the
exchange
| > | > queues
| > | > | > and
| > | > | > attempt to do a Force Connect, I get a message that says "The
| > remote
| > | > | > server
| > | > | > did not respond to a connection attempt."
| > | > | >
| > | > | > This worked fine on a previous installation (I have had two
| > | > hardware/hard
| > | > | > drive failures over the last month and this last time, I have
had
| > fits
| > | > | > with
| > | > | > it...
| > | > | >
| > | > | > Very frustrated and would appreciate any help.
| > | > | >
| > | > | > Joel WZ
| > | > | >
| > | > | >
| > | > | >
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|



.

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