Re: KB920685 won't install

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Hi Robert,

Thanks for posting back. I appreciate your time.

Based on my research, the issue may occur due to that the default Dcom
permissions was modified. When the default access permissions for dcom had
been modified to allow access for other users and services, the adding of
these users and services consequently removes the inherent "Administrators"
allow access permission which is there by default.

Please try to the steps below to resolve the issue:

1. You can bring the Dcom Default Access Permissions back to default by
backing up following registry key:

HKLM\SOFTWARE\Microsoft\Ole

2. Deleting the following values if they exist (which will be present only
if the default Dcom settings were modified.)

DefaultAccessPermission (only present if Default Access Permissions
were modified)
LegacyImpersonationLevel (only present if Impersonation Level was
modified)
LegacyAuthenticationLevel (only present if Default Authentication Level
was modified)

3. Then try to apply the update again. What is the result?

I appreciate your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
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Thread-Topic: KB920685 won't install
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Subject: Re: KB920685 won't install
Date: Mon, 2 Oct 2006 18:57:02 -0700
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It's been a while, but just getting back to this issue.

The log file has many attempts in it so I am only taking the latest
install
attempt. Here it is:

0.579: 2006/10/02 19:42:12.495 (local)
0.579:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\ab07915f1729fc2141dbaf481
4eb9323\update\update.exe (version 6.2.29.0)
0.579: Hotfix started with following command line: /si
/ParentInfo:d5faa1d59f515949ac17e13d2c6852dd
8.110: ---- Old Information In The Registry ------
8.110: Source:C:\WINDOWS\$NtUninstallKB920685$\spuninst
8.110: Destination:
8.110: Source:C:\WINDOWS\$NtUninstallKB920685$
8.110: Destination:
8.110: ---- New Information In The Registry ------
8.110: Source:C:\WINDOWS\$NtUninstallKB920685$\spuninst
8.110: Destination:
8.110: Source:C:\WINDOWS\$NtUninstallKB920685$
8.110: Destination:
8.125: SetProductTypes: InfProductBuildType=BuildType.IL
8.125: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.125: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB920685$
8.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
8.141: ref tag c:\windows\system32\sp4.cab does not exist
8.141: ref tag c:\windows\system32\sp3.cab does not exist
8.141: ref tag c:\windows\system32\sp2.cab does not exist
8.141: ref tag c:\windows\system32\sp1.cab does not exist
8.141: ref tag c:\windows\system32\driver.cab does not exist
8.141: ref tag c:\windows\system32\fp40ext.cab does not exist
8.141: ref tag c:\windows\system32\fp40ext1.cab does not exist
8.157: ref tag c:\windows\system32\wms4.cab does not exist
8.157: ref tag c:\windows\system32\wms41.cab does not exist
8.157: ref tag c:\windows\system32\ims.cab does not exist
8.157: ref tag c:\windows\system32\ims1.cab does not exist
8.157: ref tag c:\windows\system32\ins.cab does not exist
8.157: ref tag c:\windows\system32\ins1.cab does not exist
8.157: Starting AnalyzeComponents
8.157: AnalyzePhaseZero used 0 ticks
8.157: No c:\windows\INF\updtblk.inf file.
8.157: OEM file scan used 0 ticks
8.157: AnalyzePhaseOne: used 0 ticks
8.157: AnalyzeComponents: Hotpatch analysis disabled; skipping.
8.157: AnalyzeComponents: Hotpatching is disabled.
8.157: FindFirstFile c:\windows\$hf_mig$\*.*
8.157: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.157: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.157: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.157: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.157: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.172: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.172: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.172: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.172: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.172: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.188: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.204: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.204: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.204: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.204: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.219: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.219: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.297: KB920685 Setup encountered an error: The update.ver file is not
correct.
8.360: AnalyzeForBranching used 31 ticks.
8.360: AnalyzePhaseTwo used 0 ticks
8.360: AnalyzePhaseThree used 0 ticks
8.360: AnalyzePhaseFive used 0 ticks
8.360: AnalyzePhaseSix used 0 ticks
8.360: AnalyzeComponents used 203 ticks
8.360: Downloading 0 files
8.360: bPatchMode = TRUE
8.360: Inventory complete: ReturnStatus=0, 235 ticks
8.360: Num Ticks for invent : 235
8.360: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
8.360: dumpDownloadTask returned 0xf201 (ready to install)
9.516: KB920685 installation did not complete.
9.516: Update.exe extended error code = 0xf201

"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

Usually under the c:\windows folder but you can do a start, find
920685.log

Robert wrote:
Where is the log file located?

"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

Find the log file ...and can you post it here?

Robert wrote:
Update KB920685 keeps failing. Other than the error code below,
windows
update tells me nothing. I have no idea how to troubleshoot this to
get it
installed. Any ideas? It's on SBS2003 (without SP1).

Error Code: 0x8007F01E

Thanks,
Robert



.

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