Re: Outlook2003 POP3-IMAP <Or> Exchange | Confused!?

In news:28B76216-D633-4E26-8E54-83058C6EBDA5@xxxxxxxxxxxxx,
Carl <Carl@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Currently we have SBS-2003 Premium SP1 with ISA-2004 running,
exchange and sharepoint not being used.

*Note I'm not an IT bod by trade I've just been roped in to helping
out. Next time I'll just stick to 3dsmax! :-)

Here is the setup;

I've set (with some help) the office up with 4x XP Pro SP2
workstations permanently connected to our sbs2003 domain all using
Folder Re-Direction and roaming profiles. Each of these machines is
then using local installations of applications, Office 2003, AVG etc
with Outlook 2003 as the preferred choice of email client.

We then also have 3x XP Pro SP2 laptop's which are also members of the
domain and using folder re-direction and cached credentials (which
actually works and works well!) (although for some reason the
Re-Direction settings wouldn't copy across during the connect
computer setup and each machine had to be manually adjusted via the
registry to point to the server. Anyway that now works). Again using
locally installed applications with Outlook 2003 as the preferred
choice of email client.

All of the Outlook's have been configured to use POP3 via our Linux
web server (external), as my assistant and myself don't know how to
setup and test Exchange

This is something you ought to play with on a test server. It's not that
tough to set up. And is much better.

and we also didn't know how using Exchange
would affect our laptop users.

Much better. OL2003 with cached mode, and RPC over HTTP, will give them
access to their *entire* mailbox and the GAL and any public folders whether
in or out of the

We have tried using IMAP as an
alternative but it didn't favour with our test users.

It wouldn't for me, either, but a) it's at least better than POP and b) end
users aren't the ones who ought to be making decisions about your company's
mail platform, are they?

So it seems
everyone comfort zone is Outlook. The other reason is that have is we
use SugarCRM.com's Outlook plugin, which only accepts POP3 or IMAP.

Oh, that stinks. Do you really need that specific product? I'd ditch it in
favor of something that was designed for a more, er, enterprise environment.


I did look at the possibility of just using OWA but felt there where
too many options missing when put along side Outlook 2003.

Yep. But it won't work with your CRM, and it won't work if you are using
POP.

But I'm
sure someone will tell me Outlook2003 and Exchange would work. The
reason was I felt having the laptop user VPN to our server would be
too slow.. Again I don't know.

No need to VPN - RPC over HTTP means they connect over port 443 directly to
the Exchange server.

However after a recent HDD failure on one of my laptop user's
machines I was able to recover everything from the server other then
the Outlook profile. But as I use the 'leave on the server' and
'remove after xx days' anything other then emails was not lost.

I've since tried re-directing there Outlook Data File to point it to
the server, thinking it would work like Folder Re-Direction.

Do not do this - it is not supported and will cause you rpboelsm.

i.e \\my-server\users\username\Application Data\Microsoft\Outlook

Except when the user disconnects from the domain Outlook will not open
unless he is re-connected back to the domain.

Right. Avoid PST files - and if you must use them, they must be on the local
hard drive.

So is there any way round my Outlook2003 problem?

Or I'm open to any suggestion that would fit the problem?

Get Exchange configured to handle all your company's mail. I'm sure you can
get a lot of help if you ask - or get a consultant in to make sure that this
(and your whole SBS box) is set up right.


Thanks
Carl



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