Re: During reinstallation I'm told that setup can't find the hard drive/mass storage device - whY?

Thanks again!

"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:57ECAB63-512E-4598-A383-2D048E0FD504@xxxxxxxxxxxxxxxx
Yes, all the files should be there on the Dell site. Glad you found them.

FWIW, this is a pretty "normal" process for servers. When you use OEM
installation media, it's often hidden in the OEM install. But when you do
it from scratch, you need the drivers, since very few RAID controllers are
on the actual Server CD.
--
Charlie.
http://msmvps.com/xperts64


"Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
news:ezRSGl85GHA.2104@xxxxxxxxxxxxxxxxxxxxxxx
Never mind my last. Dell is smart enough to realize I need more than
just the driver - that I needed the TXTSETUP.oem file. They also
included 6 other files I can put on the floppy.
(please forgive my mistakes; I AM learning from them [I hope], and I very
much appreciate your time in answering my questions.)

Mike

"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2718E85A-6215-424E-80D0-25BFA489E055@xxxxxxxxxxxxxxxx
Log onto the Dell web site, go to support, plug in your machine ID, and
it should show you the available drivers for it. Download the PERC
drivers. You need them to get this to work. Windows doesn't know
anything about your PERC controller until you provide the drivers at
that stage, and it won't see ANY drives connected to that device until
you load the drivers for it.

Forget the Adaptec - it has nothing to do with this. You need the PERC
drivers.

--
Charlie.
http://msmvps.com/xperts64


"Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
news:%231Gr8F85GHA.3564@xxxxxxxxxxxxxxxxxxxxxxx
As a follow-up, I went into BIOS and disabled booting from A: drive and
C: drive. I then rebooted and went into Setup. Pressed F6 and was
able to load the Adapter SCSI Card 29160 Ultra160 SCSI, but Setup still
wouldn't recognize that it has a hard-drive. Tried F6 again to tell it
that it has a RAID controller; I had copied the driver from c:\Program
Files\System32\DRIVERS\mraid35x.sys to a floppy. However, Setup wants
a text file of some sort (it should have "oem" in the filename) to load
anything from F6. Went back through my office and can't find anything
from DELL to help me (Device Manager id'd the RAID Controller as "DELL
PERC 4e/Di RAID Controller").
Looked again in Device Manager and see the following entry in "Disk
Drives": PERC LD 0 PERCRAID SCSI Disk Device . I'm guessing this is
all part of the SCSI card and RAID Controller and should have been
detected.

Any thoughts on what I can try now??

Mike

"Jim Behning" <jimbehning@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:gka7i2de4kjnaqrdp6dd1dag8ph3lsir3c@xxxxxxxxxx
If it is booting off the PERC then you need that driver with F6. The
29160 is ancient and the drivers on the OS setup should work. Besides
that the tape drive is probably hooked up to the 29160. I have seen
the message that the OS install has a newer driver than what is on
your floppy. Sometimes the newer driver has not worked but the floppy
did.

On an Intel server board the raid should be up high in the boot
sequence. I do not see any Perc listed in your boot sequence. I
thought Dell was just Intel with a Dell logo on it.

On Wed, 4 Oct 2006 06:36:48 -0500, "Mike Webb"
<mike_webb@xxxxxxxxxxxxxxxxx> wrote:

In answer to both of you, I have the following:

Adaptec SCSI Card 29160 Ultra160 SCSI
driver: adpu160m.sys ver. 6.4.630.100
DELL PERC 4e/Di RAID Controller
driver: mraid35x.sys

Server: DELL Power Edge 2800, BIOS ver. A05

Boot Sequence (from BIOS)
1. Diskette Drive A:
2. IDE CD-ROM Device
3. Hard Drive C:
4. Embedded Gb NIC1 IBA GE Slot 0B38 v1226

Hard-Disk Drive Sequence (from BIOS)
1. System BIOS boot devices
2. Embedded PERC 4e/Di Adapter(bus 02 dev 0E)

I've got both drivers on diskette now. I'm assuming that I need to
use both
from F6 during the Setup phase?

Mike

<mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
news:1159889681.364263.41770@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks for the question; I'll check the boot sequence and report
back.

Mike

Steve wrote:
As Charlie suggests we'd need to know the specific Adaptec SCSI
RAID card
you're using, but I do know that Windows 2003 has native support
for the
older 2100S series. Also is booting from the RAID controller
enabled in
your
BIOS? If not I don't think the Windows install routine will see it
either.

"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:A97605A0-028A-49BD-89D3-04ED6ACFA43F@xxxxxxxxxxxxxxxx
You have two choices when running an installation. If you run the
installation from within an existing Windows installation, as an
in
place
upgrade, you can generally avoid having to have a floppy disk
with the
necessary drivers on it. However, it what you're trying to do is
do a
fresh install, you need to either use a type of disk controller
that
has
built in drivers in Server 2003, or you need to provide the
drivers on
a
floppy drive. When you first boot off the CD to install SBS
you'll see
"Press F6 to specify additional mass storage, etc." at the bottom
of
the
screen. Press F6 and you'll eventually get prompted to provide
the
floppy.
At this point you have to provide the _correct_ drivers for your
disk
controller. If you have multiple controllers, the critical one is
the
one
that has your boot drive attached to it.

Without more details as to your specific hardware and what drives
are
attached to which controllers, I can't be more specific.

--
Charlie.
http://msmvps.com/xperts64


"Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
news:esmFOsm5GHA.3920@xxxxxxxxxxxxxxxxxxxxxxx
Running SBS 2003 Premium.
==================
For necessary reasons, I need to reinstall SBS. My problem is
right
from
the get-go after setup gets down loading files and drivers to
start,
it
tells me it can't detect a hard-drive/mass storage device. That
puzzled
me as it shows up fine during boot-up. After cycling through a
reboot
a
few times, it hit me that I have a SCSI RAID device. So I dug
out the
3.25 in floppy (ADAPTEC Family Manager Set v4.0a Utility Disk)
and
plopped it in the drive and went to the setup. I selected the
SCSI
drive
from the list presented, and then setup told me that the file
already
in
windows was newer than what was on the diskette, and asked me
whether
to
replace or keep the file. I chose to keep the newest file. It
then
went
to the next window to tell me it still couldn't find the
hard-drive/mass
storage device.
Very frustrating!
Can someone please tell me how to convince setup that there IS a
hard-drive/mass storage device?
--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) non-profit org.
Wood River, NE












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