Re: During reinstallation I'm told that setup can't find the hard drive/mass storage device - whY?

Yes, all the files should be there on the Dell site. Glad you found them.

FWIW, this is a pretty "normal" process for servers. When you use OEM installation media, it's often hidden in the OEM install. But when you do it from scratch, you need the drivers, since very few RAID controllers are on the actual Server CD.
--
Charlie.
http://msmvps.com/xperts64


"Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message news:ezRSGl85GHA.2104@xxxxxxxxxxxxxxxxxxxxxxx
Never mind my last. Dell is smart enough to realize I need more than just the driver - that I needed the TXTSETUP.oem file. They also included 6 other files I can put on the floppy.
(please forgive my mistakes; I AM learning from them [I hope], and I very much appreciate your time in answering my questions.)

Mike

"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2718E85A-6215-424E-80D0-25BFA489E055@xxxxxxxxxxxxxxxx
Log onto the Dell web site, go to support, plug in your machine ID, and it should show you the available drivers for it. Download the PERC drivers. You need them to get this to work. Windows doesn't know anything about your PERC controller until you provide the drivers at that stage, and it won't see ANY drives connected to that device until you load the drivers for it.

Forget the Adaptec - it has nothing to do with this. You need the PERC drivers.

--
Charlie.
http://msmvps.com/xperts64


"Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message news:%231Gr8F85GHA.3564@xxxxxxxxxxxxxxxxxxxxxxx
As a follow-up, I went into BIOS and disabled booting from A: drive and C: drive. I then rebooted and went into Setup. Pressed F6 and was able to load the Adapter SCSI Card 29160 Ultra160 SCSI, but Setup still wouldn't recognize that it has a hard-drive. Tried F6 again to tell it that it has a RAID controller; I had copied the driver from c:\Program Files\System32\DRIVERS\mraid35x.sys to a floppy. However, Setup wants a text file of some sort (it should have "oem" in the filename) to load anything from F6. Went back through my office and can't find anything from DELL to help me (Device Manager id'd the RAID Controller as "DELL PERC 4e/Di RAID Controller").
Looked again in Device Manager and see the following entry in "Disk Drives": PERC LD 0 PERCRAID SCSI Disk Device . I'm guessing this is all part of the SCSI card and RAID Controller and should have been detected.

Any thoughts on what I can try now??

Mike

"Jim Behning" <jimbehning@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:gka7i2de4kjnaqrdp6dd1dag8ph3lsir3c@xxxxxxxxxx
If it is booting off the PERC then you need that driver with F6. The
29160 is ancient and the drivers on the OS setup should work. Besides
that the tape drive is probably hooked up to the 29160. I have seen
the message that the OS install has a newer driver than what is on
your floppy. Sometimes the newer driver has not worked but the floppy
did.

On an Intel server board the raid should be up high in the boot
sequence. I do not see any Perc listed in your boot sequence. I
thought Dell was just Intel with a Dell logo on it.

On Wed, 4 Oct 2006 06:36:48 -0500, "Mike Webb"
<mike_webb@xxxxxxxxxxxxxxxxx> wrote:

In answer to both of you, I have the following:

Adaptec SCSI Card 29160 Ultra160 SCSI
driver: adpu160m.sys ver. 6.4.630.100
DELL PERC 4e/Di RAID Controller
driver: mraid35x.sys

Server: DELL Power Edge 2800, BIOS ver. A05

Boot Sequence (from BIOS)
1. Diskette Drive A:
2. IDE CD-ROM Device
3. Hard Drive C:
4. Embedded Gb NIC1 IBA GE Slot 0B38 v1226

Hard-Disk Drive Sequence (from BIOS)
1. System BIOS boot devices
2. Embedded PERC 4e/Di Adapter(bus 02 dev 0E)

I've got both drivers on diskette now. I'm assuming that I need to use both
from F6 during the Setup phase?

Mike

<mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
news:1159889681.364263.41770@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks for the question; I'll check the boot sequence and report back.

Mike

Steve wrote:
As Charlie suggests we'd need to know the specific Adaptec SCSI RAID card
you're using, but I do know that Windows 2003 has native support for the
older 2100S series. Also is booting from the RAID controller enabled in
your
BIOS? If not I don't think the Windows install routine will see it
either.

"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A97605A0-028A-49BD-89D3-04ED6ACFA43F@xxxxxxxxxxxxxxxx
> You have two choices when running an installation. If you run the
> installation from within an existing Windows installation, as an > in
> place
> upgrade, you can generally avoid having to have a floppy disk with > the
> necessary drivers on it. However, it what you're trying to do is > do a
> fresh install, you need to either use a type of disk controller > that
> has
> built in drivers in Server 2003, or you need to provide the > drivers on
> a
> floppy drive. When you first boot off the CD to install SBS you'll > see
> "Press F6 to specify additional mass storage, etc." at the bottom > of
> the
> screen. Press F6 and you'll eventually get prompted to provide the
> floppy.
> At this point you have to provide the _correct_ drivers for your > disk
> controller. If you have multiple controllers, the critical one is > the
> one
> that has your boot drive attached to it.
>
> Without more details as to your specific hardware and what drives > are
> attached to which controllers, I can't be more specific.
>
> --
> Charlie.
> http://msmvps.com/xperts64
>
>
> "Mike Webb" <mike_webb@xxxxxxxxxxxxxxxxx> wrote in message
> news:esmFOsm5GHA.3920@xxxxxxxxxxxxxxxxxxxxxxx
>> Running SBS 2003 Premium.
>> ==================
>> For necessary reasons, I need to reinstall SBS. My problem is >> right
>> from
>> the get-go after setup gets down loading files and drivers to >> start,
>> it
>> tells me it can't detect a hard-drive/mass storage device. That
>> puzzled
>> me as it shows up fine during boot-up. After cycling through a >> reboot
>> a
>> few times, it hit me that I have a SCSI RAID device. So I dug >> out the
>> 3.25 in floppy (ADAPTEC Family Manager Set v4.0a Utility Disk) >> and
>> plopped it in the drive and went to the setup. I selected the >> SCSI
>> drive
>> from the list presented, and then setup told me that the file >> already
>> in
>> windows was newer than what was on the diskette, and asked me >> whether
>> to
>> replace or keep the file. I chose to keep the newest file. It >> then
>> went
>> to the next window to tell me it still couldn't find the
>> hard-drive/mass
>> storage device.
>> Very frustrating!
>> Can someone please tell me how to convince setup that there IS a
>> hard-drive/mass storage device?
>> --
>> Mike Webb
>> Platte River Whooping Crane Maintenance Trust, Inc.
>> a 501 (c)(3) non-profit org.
>> Wood River, NE
>>
>








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