Re: HELP - cannot install updates on user's computers

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In news:OLibsvN3GHA.1040@xxxxxxxxxxxxxxxxxxxx,
KB <kb@xxxxxxxxxxxxxx> typed:
Hmmm....I have nto been able to locate the system choices area you
mentioned:

However, if you want to take a look in group policy, the section
you'd be looking for is Computer Config\Admin Templates\Windows
Components\Windows Update.

I noticed you said "You'd know if you had monkeyed with the system
settings..."; actually, I wouldn't.

Sure you would - if *you* had done it :)

The previous I.T. "manager" was
terminated and I am her replacement. The domain was set up by a 3rd
party consultant who provided no documentation;

Ouch.

the I.T. manager
apparently never followed up, and people around her just didn't get
updates! Highly disfunctional. This is my first SBS as well...

Thanks for any further details!

Have the other 'legs' of this thread helped?



"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:uV9yOgM3GHA.4748@xxxxxxxxxxxxxxxxxxxxxxx
In news:ehFQCUM3GHA.1060@xxxxxxxxxxxxxxxxxxxx,
KB <kb@xxxxxxxxxxxxxx> typed:
Perhaps I am not asking the correct question:

In SBS 2003, inital OEM release; where is the setting that causes
every user on the network you be blocked from initiating their own
Windows Updates from IE via Microsoft?

By default, this is not blocked at all.

However, if you want to take a look in group policy, the section
you'd be looking for is Computer Config\Admin Templates\Windows
Components\Windows Update.

You might look at the GP wizards - Modeling, and Results, in GPMC.

However, I suspect the problem isn't in there - as you would know if
you'd monkeyed around with group policy. What software
firewall/security software are you running on these desktops?




Thanks,
KB
"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:OWNh3OM3GHA.3508@xxxxxxxxxxxxxxxxxxxxxxx
In news:e5dY7$L3GHA.2096@xxxxxxxxxxxxxxxxxxxx,
KB <kb@xxxxxxxxxxxxxx> typed:
Thanks for the resonse! I am trying to perform a Windows XP update
via the MS website. First, the "Windows Update" choice does not
appear in the Tools menu.

In IE, right?

2nd, if I try to go to Windows Update via
the URL, it says:
[Error number: 0x8DDD0003]
Network policy settings prevent you from using this website
to get updates for your computer.

If you believe you have received this message in error,
please contact your system administrator.
Read more about steps you can take to resolve this problem
(error number 0x8DDD0003) yourself.


The same thing happens if I try to go to Office Update and
download the latest update.

What I desire to do is temporarily relax the installation/update
ban on PC's here. I have several I would like to personally
update, watching how the update goes, and personally checking to
confirm it went ok.
Thanks again!
KB

Are you using ISA?
Do you have a SUS/WSUS box somewhere on your network?

<snip>



.



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