Re: Remote desktop not connecting through VPN (only for my home ma

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"Joe" wrote:

pete wrote:

"Joe" wrote:

pete wrote:
Hi,

We have a number of staff who connect using remote desktop through VPN to
their office computers and have no problem doing so.

I on the other hand have never been able to get remote desktop to work from
home. VPN connects fine and I can see and open folders on the server but as
soon as I try and remote desktop to any machine it just times out, I have
tried it with the IP address and machine name and all it does is open a blank
screen and after a while gives me a message that the computer is busy.

I am able to get it working fine through wireless networks in cafes etc but
just not through my home broadband.

Was wondering if there is anything that my ISP may be doing that stops it?
Or if anyone has had the same problem and knows a workaround

thanks,
If you run ipconfig /all with the VPN link open, does the PPP entry
show the SBS LAN address as DNS server? If not, in the connection
properties, TCP/IP, also tick 'get DNS automatically'.

> I checked this and all seems to be fine.
> It does show the SBS LAN address as the DNS server address, and is
ticked to
> get DNS automatically.
>
>

When you say 'in cafes', I assume this is a laptop? I missed that at
first. About the only difference I can think of is that it's getting a
different IP address from when it's at home. Is, by any chance, your
home router giving the machine an address in the same IP range as the
SBS LAN? This is not a good bet, as that normally stops VPN working at
all, but we may be doing a bit of straw-clutching here.

Do you have another computer at home, and does it have the same problem?
Have you tried this often? I use a machine at home for RDP over VPN, and
sometimes one or more of the LAN desktops won't talk to it. An hour
later they will. Nothing to do with anyone else being connected, and
I've never seen it happen with an RDP client, only with the ActiveX one
via RWW, which presumably you don't use. It happens rarely enough that I
haven't tried following it up.

What about connection to SBS itself? I've never had any trouble reaching
that, either with an RDP client or with TSWeb over VPN. It will allow
logon by an unprivileged user, though of course you can't achieve much.

Another line of approach is the workstation firewall log. It is enabled
by a policy, and creates a file where you specify on the workstation.
There may be some clues here.

You don't mention ISA. The RRAS service of SBS Standard can carry out
very detailed logging, (enable 'tracing') but it takes a lot of work
to get any meaning out of it. Still, you may be able to find a
difference between a failed connection and one that works.



Yeah it is a laptop, forgot to mention that. This one is new but I was
having the exact same problem with my last laptop. I was hoping this new one
would fix the problem....

I dont have any other computers at home and I connect the broadband modem
directly to the laptop. I am given a different IP every time but I thought
this couldnt be the problem since VPN works fine.

The error message I recieve each time does say the computer I am trying to
connect to is busy, so in the beginning I did try connecting many different
times but it still failed each time.

I will have a look at the logs you mentioned and see if i can spot anything.
It does just seem by reason of deduction that the problem lies with my ISP
since I have had two different computers having the exact same problem only
through that connection.


.

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