Re: probs. with remote desktop via Remote Web Workplace
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Wed, 20 Sep 2006 08:41:56 GMT
Hi Jens,
Thanks for your update.
As I know, in order to allow a remote desktop connection to a client
computer through Remote Web Workplace, a component called TS Proxy is used
to forward TS requests through a firewall on TCP port 4125, in essence
keeping the connection alive. Once the connection is established on port
4125, the traffic is then redirected to another dynamically allocated port.
All subsequence traffic will flow through the new port at the server to the
client at port 3389.
Thanks for your time and I look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
| From: "Jens Willadsen" <jensw-fjern dette-@xxxxxxx>
| References: <#MWVKl82GHA.4748@xxxxxxxxxxxxxxxxxxxx>
<1SV6ZpH3GHA.5260@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: probs. with remote desktop via Remote Web Workplace
| Date: Wed, 20 Sep 2006 09:21:13 +0200
| Lines: 149
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|
| Hi Crina
|
| The opening of port 4125 worked, but I am rather puzzeled about why that
| port is used. The port normaly used for RD is 3389 right?
|
|
| Regards Jens
|
|
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> skrev i en meddelelse
| news:1SV6ZpH3GHA.5260@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Jens,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, do you mean you can access RWW from internal and
| > external network now and the issue to be: If you try to connect to
client
| > computer by using ''Connect to my computer at work'' feature from client
| > computer, the connection is denied with the error message?
| >
| > VBScript: Remote Desktop Disconnected.
| > The client could not connect to the remote computer. Remote connections
| > might not be enabled or the computer might be too busy to accept new
| > connections. It is also possible that network problems are preventing
your
| > connection. Please try connecting again later. If the problem continues
to
| > occur, contact your administrator.
| >
| > As I know, the error message "VBScript: Remote Desktop Disconnected..."
| > indicates a socket has been closed. We may try the following steps:
| >
| > 1. In Internet Explorer on the workstation you are connecting from, go
to
| > Tools, Internet Options, then click on the Privacy tab, remove the check
| > for Block pop-ups.
| > 2. Double check if you have selected Allow users to connect remotely to
| > this computer on the Remote tab of properties of My Computer on SBS
server
| > and the computer you want to connect to.
| > 3. This issue can also occur if you are connecting from an Internet
| > computer and your router does not have incoming TCP port 4125 opened. If
| > this is the case, all connections from LAN computers should work. I
| > suggest
| > you check to make sure the incoming TCP port 4125 is opened on your
router
| > or hardware firewall. For more information regarding a similar issue,
see:
| >
| > 828053 ISA Server prevents connection to a remote desktop when you
connect
| > http://support.microsoft.com/?id=828053
| >
| > 886209 Users cannot connect to remote desktops by using the Windows
Small
| > http://support.microsoft.com/?id=886209
| >
| > If the problem still persists, would you please help me collect the
| > following information?
| >
| > 1. From the client computer, if you connect to RWW via
| > http://servername/remote and logon as the administrator, are you able to
| > connect to the computer by using ''Connect to my computer at work''?
| > 2. Does the situation occur in connecting to all the client computers?
| > 3. Does the situation occur if you logon to RWW from internal client and
| > connect to other computer, for example: SBS?
| > 4. Check if the user account is a member of the local Remote Desktop
Users
| > group on that computer. For detailed information, please refer to the
| > following KB article:
| >
| > 289289 Remote desktop connection "The local policy of this system does
not
| > http://support.microsoft.com/?id=289289
| >
| > I appreciate your time and look forward to your reply.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Jens Willadsen" <jensw-fjern dette-@xxxxxxx>
| > | Subject: probs. with remote desktop via Remote Web Workplace
| > | Date: Tue, 19 Sep 2006 10:54:58 +0200
| > | Lines: 20
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| > | Message-ID: <#MWVKl82GHA.4748@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
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| > 83.91.238.82
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| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:298549
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi
| > |
| > | A couple of weeks ago i installed SBS server 2003 R2 on our company
main
| > | server, and since that day we cant use remote desktop via remote web
| > | workplace anymore.
| > | When you try to connect is says that it could not connect, remote
| > cennection
| > | might not be enabled or the computer might be to busy to accept new
| > | connections.
| > |
| > | But if i then try and connect to the same computer via the normal
remote
| > | desktop client the connection is made instantly.
| > |
| > | Is there anyone outthere who could give me a clue as to what could be
| > wrong,
| > | we can live without but its getting annoying.
| > |
| > | Thanks in advance
| > |
| > | Regards Jens
| > |
| > |
| > |
| >
|
|
|
.
- References:
- probs. with remote desktop via Remote Web Workplace
- From: Jens Willadsen
- RE: probs. with remote desktop via Remote Web Workplace
- From: "Crina Li"
- Re: probs. with remote desktop via Remote Web Workplace
- From: Jens Willadsen
- probs. with remote desktop via Remote Web Workplace
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