Re: Problem with DHCP server...

Hi Jerzy,

Thanks for your update.

Based on the information you provided, it is not the English version of the
SBS. While we can't official support NON-English here, perhaps a community
member or a MVP can help, you may also want to use your local support
options, such as CSS & newsgroup. For support for localized versions we
request that use the support resources appropriate to that language. Please
visit www.microsoft.com/partner and click on the Worldwide Sites link to
find the appropriate resources for your language.

Concerning the current situation, to investigate the problem we may need to
read the server logs and event logs or collect more information. However,
as the server is in polish, it will be hard for us to do troubleshooting.
Plus this is an urgent scenario, you may need to call your local CSS
support.

Due to the complexity of this issue, to save your time, you may need to
contact CSS for better support.

A suggestion would be to contact Microsoft Product Support Services via
telephone so that a dedicated Support Professional can assist with your
request. Please be advised that contacting phone support will be a charged
call. However, if you are simply requesting a hotfix be sent to you and no
other support then charges are usually refunded or waived.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Thanks for your cooperation and understanding!

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Date: Fri, 15 Sep 2006 07:58:28 +0200
| From: Jerzy <jksoft@xxxxx>
| User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
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| Subject: Re: Problem with DHCP server...
| References: <u#tscSw1GHA.2176@xxxxxxxxxxxxxxxxxxxx>
<SIMo8D91GHA.400@xxxxxxxxxxxxxxxxxxxxx>
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| Newsgroups: microsoft.public.windows.server.sbs
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| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:297724
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Crina,
|
| Thanks very much for your answer. You are, as usually, very helpful. As
| to your questions:
| 1. the DHCP is of course disabled on my router.
| 2. There is only one SBS server in my LAN.
| 3. ....................
| 4. If I try to enable the DHCP on SBS, I launch the DHCP option on the
| server menagement menu and I see:
| - no server on the list of DHCP servers
| - when I try to activate the only one defined and visible on the
| list of DHCP, after clicking on the server I get the message
| (translation from polish):
| DHCP server could not be found.
| The choosen DHCP server could not be found. The server may not
| work, some net problems could occured or DHCP service is not installed.
| Error: DHCP service is not running on the host computer.
|
| Both internal (LAN) and external (WAN) NICs are OK. On workstations the
| option: "IP assigned by DHCP" is choosen.
| If I switch off the server from the LAN and WAN and restart it, then the
| DHCP works OK. If I then connect the server to the LAN after a few
| minutes, hours, etc. the DHCP from SBS stop to work. The server has been
| working OK for about 1 month. What's more on workstations an application
| installed on the server using MS SQL 2005 couldn't be run, but it worked
| OK when was run from SBS server. The message: "MSSQL could not be find"
| was shown. Internet connections was OK.
|
| As you suggested I rerun CEICW. And Eureka. MSSQL start to work
| properly. The mentioned application can be run from workstations. But
| now... I lost connection to Internet. Ping with domain name fail, so as
| I suspect DNS stop to work properly, however all look OK. Ther are no
| messages about errors with DNS. I verified carefully all parameters
| concerning DHCP, DNS and found nothing wrong. Ping with router and
| workstations IP is OK, but no IP from Internet can be reached. The
| problem with disappearing DHCP did not disappeared. Sorry, but where to
| find what is wrong and what check? I think that we will have to
| establish "a hot line" if problems with SBS will occur
| with such intensity.
|
| Jerzy
|
|
| ----- Original Message -----
|
| Crina Li wrote:
| > Hi Jerzy,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > Based on your description, I understand the issue to be: DHCP will stop
| > work sometimes on SBS. If I have misunderstood your issue, please let
me
| > know.
| >
| > To narrow down the problem, would you please help me collect the
following
| > information?
| >
| > 1. Do you have DHCP enabled on the router?
| > 2. Do you have other server in the SBS LAN?
| > 3. Is there any related error in Event log on SBS?
| > 4. What is the detailed error message when the DHCP stop working and
you
| > enable the DHCP again on SBS?
| > 5. Please check the configuration on SBS server and client computer as
| > following:
| >
| > On SBS server:
| >
| > External NIC:
| > IP: assigned by your ISP or your hardware router
| > Gateway: your ISP or your Hardware router IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > Internal NIC:
| > IP: Fixed IP
| > Gateway: None
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > In the DNS console (dnsmgmt.msc), right click your ServerName and click
| > properties. In the Forwarders tab, your ISP DNS server IP should be
| > inputted there.
| >
| > On workstation inside your SBS local subnet
| >
| > IP: Assigned by DHCP on SBS
| > Gateway: SBS internal NIC IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > If there is any error configuration, please correct it. If the
situation
| > occurs, please rerun CEICW to see how thing goes:
| >
| > 1. On the SBS 2003 Server open the Server Management console. Go to
| > Standard Management\To Do List.
| > 2. Click the "Connect to the Internet" link.
| > 3. Choose not to change the connection type and click Next. On the
Firewall
| > page, select "Enable firewall" and click Next.
| > 4. On the "Services Configuration" page, select all the items and then
| > click Next.
| > 5. On the "Web Services Configuration" page, make sure "Allow access to
the
| > entire Web site from the Internet" is selected. If you select "Allow
access
| > to only the following Web site services from the Internet", make sure
the
| > web sites you want to publish are selected. Click Next.
| > 6. On the "Web Server Certificate" page, choose to create a new Web
server
| > certificate and then type the public FQDN of SBS.
| > 7. Go through the remaining steps.
| >
| > You may also refer to the following KB article:
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Date: Wed, 13 Sep 2006 09:17:12 +0200
| > | From: Jerzy <jksoft@xxxxx>
| > | User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
| > | X-Accept-Language: en-us, en
| > | MIME-Version: 1.0
| > | Subject: Problem with DHCP server...
| > | Content-Type: text/plain; charset=ISO-8859-2; format=flowed
| > | Content-Transfer-Encoding: 7bit
| > | X-Antivirus: avast! (VPS 0637-0, 2006-09-11), Outbound message
| > | X-Antivirus-Status: Clean
| > | Message-ID: <u#tscSw1GHA.2176@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: aia112.neoplus.adsl.tpnet.pl 83.25.208.112
| > | Lines: 1
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:297163
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi all,
| > |
| > | I use SBS2003 Premium. The server was setup a month ago, and for a
month
| > | had worked properly. I use HP Proliant with two NICs, one for LAN and
| > | one for WAN. DHCP and DNS are launched on SBS. But a few days ago
| > | strange problems with connections to the server ocurred. Step by step
| > | workstations has been disconnected from the server. As I observed the
| > | DHCP server on SBS2003 stop to work. When I try to launch it handly,
I
| > | get a message that it cannot be done because the proper service is
not
| > | installed. But If I switch off the server from the LAN (from the main
| > | switch) and restart it, the DHCP start to work. The next day problems
| > | come back. I have no idea what to do, what verify. Please, don't
| > | hesitate to suggest me what to do. Thanks in advance.
| > |
| > | Jerzy
| > |
| >
|

.

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