RE: Exchange ActiveSync does not synchronize Calendar Objexts from



Hi Chace,

see my comments below.
regards Rene

"chace zhang" wrote:

Hi Rene,

Thank you for posting here.

According to your description, I understand you can sync mail and contact
from SBS 2003 to you mobile device, but you can not sync calendar properly.
Is it correct?
Calender only from PPC to Server but not from Server to PPC

In order to better assistance, please let me know the following questions:


1. Does the issue happen to specific user or all users? For further test,
please create a new test account and access this mailbox by ActiveSync,
verify whether the issue happens to this new user.
This i was not able, i do always get HTTP_403 error.
2. I am wondering whether the issue happens to all PPC or only specific PPC.
Unfortunately I have only One PPC

3. Does the mobile sync items via GPRS?
GPRS and WLAN

4. I am wondering if you create an appointment in OWA, does it appear in
mobile device.
No.

4, Also I am wondering whether you install Antivirus application like
PureMessage in Exchange Server. The reason why I ask this is because this
issue much possibly happens because synchronization with Mobile Device
fails when 'Exchange Information Store' scanning is enabled, but no private
store scanning options have been selected in the Databases page.
There is no Antivirus installed.But i have CRM3.0 installed. Could there be
a relation?

Actually in this case, this is caused by a bug in Exchange 2003. When
virusscan is enabled globally, but not on a particular mailboxes store;
there is no VirusScanEnabled configured, no message can be synced because
those messages are still marked as need to be scanned. More info here:

Server ActiveSync does not download all items during a synchronization
session
http://support.microsoft.com/?id=827615

Exchange ActiveSync cannot synchronize items in a store when the virus
scanner on the Exchange Server 2003 server is configured not to scan that
store
http://support.microsoft.com/?id=894065

If you are using PureMessage, you can refer to the article below.

PureMessage for Windows/Exchange: synchronization with PDAs fails when
using ActiveSync
http://www.sophos.com/support/knowledgebase/article/3186.html

So considering situation in this case, please enable Virus Scan for
specific mailbox store or temporarily to uninstall Antivirus application in
Exchange Server and then verify the issue.

Hope this helps. Please let me know the results so that I can provide
further assistance on this problem. I am looking forward to your reply.
Thanks and have a nice day!


Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

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--------------------
| Thread-Topic: Exchange ActiveSync does not synchronize Calendar Objexts
from Ser
| thread-index: AcbXJFGZsqI5ixygTFSX4F1RZ+SNmQ==
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| From: =?Utf-8?B?UmVuZSBTdGF1ZGluZ2Vy?=
<ReneStaudinger@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Exchange ActiveSync does not synchronize Calendar Objexts from
Ser
| Date: Wed, 13 Sep 2006 04:04:01 -0700
| Lines: 14
| Message-ID: <1E8FF086-1546-41DA-B100-E327D2E940C8@xxxxxxxxxxxxx>
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|
| Hi,
|
| i have set up the small business server 2003 Premium R2, have applied all
| hotfixes and servicepacks ( incl. Hotfix 894065) and tried to synchronize
my
| IPAQ 2210 (PPC 2003) via Exchange Active Sync; the only thing which is
| absolutely not working is the synchronisation of calendar objects from
server
| to handheld. emails, contacts are synchronized, also calendar entries
from
| handheld to server are synchronized. I have spent already 3 days to get
this
| point running, unfortunately i got no success (and no usefil hints in any
| newsgroups). It seems the more users have this problem, but all threads i
| have found did not bring a solution for this.
|
| regards
| Rene
|


.



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