Re: Outlook won't connect locally when configured for HTTP

and if you make those changes to DNS internal users will no longer be able
to access www.company.com, or ftp.company .com, unless you create and
maintain records for these external resources, which is stupid.

Instead of making a zone for company.com and creating host records in it
create a DNS zone mail.company.com (THAT'S RIGHT, A ZONE) containing a
single 'same as parent' entry pointing to the internal IP. This way DNS on
the SBS will only refer to it for requests about mail.company.com, using
it's forwarders to resolve www.company.com and similar. DNS doesn't care
whether something is a host or a zone, it simply takes names and finds the
first resolvable IP that satisfies the query.

If you create a zone for company.com and your webhosting service moves
www.company.com for some reason (maybe one of their servers was overloaded
or fell over) www will be unavailable from the LAN until such time as you
update your local records. It is an unnecessary complication.

"chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
news:5GVZVSx1GHA.4548@xxxxxxxxxxxxxxxxxxxxxxxx
Hi,

How did you configure your outlook profile? I'm assuming Exchange Proxy
points to FQDN, so firewall refuses internal RPV-OVER-HTTP connection
because network loop.

You can create another Primary zone on the SBS Server for published FQDN,
for instance: your published FQDN is: mail.company.com, create a Primary
zone: company.com, and create an A record point to mail.company.com, the
IP
address is your exchange server. After that, the internal user can bypass
to connect the external DNS server.



More related information:

814591 HOW TO: Install and Configure DNS Server in Windows Server 2003
http://support.microsoft.com/?id=814591




Hope the above helps! If you have any further question or concern on this
issue, please don't hesitate to post back.


Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| X-Tomcat-ID: 162977747
| References: <OotCP$uyGHA.3280@xxxxxxxxxxxxxxxxxxxx>
<#29itqvyGHA.4496@xxxxxxxxxxxxxxxxxxxx>
<ukUykv4yGHA.3280@xxxxxxxxxxxxxxxxxxxx>
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<1NXtnil0GHA.396@xxxxxxxxxxxxxxxxxxxxx>
<e$Tqiap1GHA.4772@xxxxxxxxxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-chacez@xxxxxxxxxxxxx (chace zhang)
| Organization: Microsoft
| Date: Wed, 13 Sep 2006 08:42:05 GMT
| Subject: Re: Outlook won't connect locally when configured for HTTP
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <QvXh$Bx1GHA.3440@xxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Lines: 309
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:297167
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hi Robert,
|
| Thanks for your detailed feedback.
|
| Sorry my misunderstanding on this issue. Based on my research, after you
| enable RPC OVER HTTP feature on client, whether you checked "On fast
| networks, connect using HTTP first, then connect using TCP/IP" checkmark
| outlook would try RPC OVER HTTPS first. Also I think you have found the
| root cause, the firewall block the https connections from internal.
|
| As a workaround, you are able to create another profile for your boss,
one
| for internal, using TCP/IP connection, one for External enable
| RPC-OVER-HTTP.
|
| Regarding how to create Outlook profile, you can refer to following
| Microsoft article:
|
| How to create a new e-mail profile in Outlook 2003
| http://support.microsoft.com/?id=829918
|
| Note: select "Prompt for a profile to be used" option to manually choose
| Outlook profile.
|
| Hope this helps, if you have any other concerns please feel free to let
me
| know.
|
| Have a nice day!
|
| Best Regards,
|
| Chace Zhang (MSFT)
|
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there
are
| any updates in your thread. When responding to posts via your
newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly.
Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
|
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
| --------------------
| | From: "Robert Connor" <robertcNOSPAM@xxxxxxxxxxxxxxxxxx>
| | References: <OotCP$uyGHA.3280@xxxxxxxxxxxxxxxxxxxx>
| <#29itqvyGHA.4496@xxxxxxxxxxxxxxxxxxxx>
| <ukUykv4yGHA.3280@xxxxxxxxxxxxxxxxxxxx>
| <uPUdFrCzGHA.5072@xxxxxxxxxxxxxxxxxxxx>
| <uQ1PpzIzGHA.4972@xxxxxxxxxxxxxxxxxxxx>
| <Ow3HU7QzGHA.3440@xxxxxxxxxxxxxxxxxxxx>
| <#EfR3CfzGHA.1292@xxxxxxxxxxxxxxxxxxxx>
| <#kI1VqpzGHA.4044@xxxxxxxxxxxxxxxxxxxx>
| <uVoOkQQ0GHA.1256@xxxxxxxxxxxxxxxxxxxx>
| <1NXtnil0GHA.396@xxxxxxxxxxxxxxxxxxxxx>
| | Subject: Re: Outlook won't connect locally when configured for HTTP
| | Date: Tue, 12 Sep 2006 11:08:17 -0700
| | Lines: 194
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
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| | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:297009
| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| |
| | Chace,
| |
| | Thank you for your interest in helping me solve this problem. My
boss,
| and
| | the laptop in question, just returned from a vacation so I can try
| trouble
| | shooting again.
| |
| | I think you slightly misunderstood my issue. When the computer is not
on
| | the lan it connects via RPC over HTTPS perfectly. When the computer
is
| on
| | the lan it tries to make an RPC over HTTPS connection first whether
the
| box
| | for "On fast networks, connect using HTTP first, then connect using
| TCP/IP"
| | is checked or unchecked. I have tried both. When it tries to make
the
| | HTTPS connection it fails because our firewall won't allow an internal
| | computer to connect to our network by going out to the internet
service
| | provider and back to our network. This means that the connection will
| not
| | be successful. Eventually the connection tries are exhausted and it
| makes a
| | connection via TCP/IP. It works, but it takes 15 or so minutes to go
| | through the process. This means that it takes a long time from when
he
| | starts up the laptop until he can actually start working. It was
working
| | perfectly until a couple of months ago. Then it started the process I
| have
| | described above.
| |
| | I have tried deleting the mail profile and that has not had and
effect.

| I
| | have verified the setup, it all looks correct and it functions
perfectly
| | when not on the lan. I have verified the certificate trust and it
works
| | properly also. I am not able right now to check the
| | https://company.com/rpc/ page as I have to get the laptop off our
| network.
| | I don't think this will be the issue because remote connections have
been
| | working flawlessly. If it could be a problem even though the remote
| | connection is working please let me know and I will take the laptop to
a
| | remote location and try the connection to https://company.com/rpc/.
| |
| | Thank you,
| | Robert
| |
| | "chace zhang" <v-chacez@xxxxxxxxxxxxx> wrote in message
| | news:1NXtnil0GHA.396@xxxxxxxxxxxxxxxxxxxxxxxx
| | > Hi,
| | >
| | > Thanks for posting here. I appreciate Russ and Lanwench's input
| | >
| | > From your post, I do undersatand when you access exchange via RPC
OVER
| | > HTTPS, always trying to conncect. If I have misunderstood your
concern,
| | > please feel free to let me know.
| | >
| | > Based on my knowledge, in most cases, the RPC over HTTPS issue of
the
| SBS
| | > 2003 servers could be caused by the certificate trust. The web
server
| | > certificate issued by the SBS CEICW is not trusted by the IE client
| | > natively. When we connect to the SBS server through RPC over HTTPS,
| since
| | > there is no mechanism to prompt the certificate security alert (as
IE
| | > does)
| | > to let the user to confirm the connection, if the certificate is not
| | > trusted by the client computer, the RPC-HTTPS would not be
established.
| | >
| | > Here, I suggest you refer to the instructions in RWW site and then
| | > reconfigure the remote Outlook client. You may open Internet
Explorer,
| | > access https://FQDN/remote and input the credentials. Click the link
| | > 'Outlook via Internet'. After doing the steps, will you be able to
| | > establish the RPC-HTTPS connection?
| | >
| | > If the problem persists, please help to collect the following
| information
| | > for further analysis:
| | > 1. Please try to access the URL: https://company.com/rpc/ Will you
get
| any
| | > security alert regarding the certificate? After inputting the
| credentials,
| | > what message do you get from the browser?
| | >
| | > 2. Use the RPCping utility to dialog the RPC over HTTPS traffic from
the
| | > external network. What's the result?
| | >
| | > 831051 How to Use the RPC Ping Utility to Troubleshoot Connectivity
| Issues
| | > with
| | > http://support.microsoft.com/?id=831051
| | >
| | > Install the RPC ping utility on the client computer and then open a
| | > command
| | > prompt, run the command as the following example:
| | >
| | > rpcping -t ncacn_http -s SBSlocalname -o
RpcProxy=www.mydomain.com -P
| | > "user,localdomainname,*" -I "user,localdomainname,*" -H 1 -u 10 -a
| connect
| | > -F 3 -v 3 -E -R none
| | >
| | > I appreciate you taking time to perform the tests. If you have any
| | > questions or concerns, please feel free to let me know. I look
forward
| to
| | > your reply!
| | >
| | > Have a nice day!
| | >
| | >
| | >
| | > Best Regards,
| | >
| | > Chace Zhang (MSFT)
| | >
| | > Microsoft CSS Online Newsgroup Support
| | >
| | > Get Secure! - www.microsoft.com/security
| | >
| | > =====================================================
| | > This newsgroup only focuses on SBS technical issues. If you have
issues
| | > regarding other Microsoft products, you'd better post in the
| corresponding
| | > newsgroups so that they can be resolved in an efficient and timely
| manner.
| | > You can locate the newsgroup here:
| | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | >
| | > When opening a new thread via the web interface, we recommend you
check
| | > the
| | > "Notify me of replies" box to receive e-mail notifications when
there
| are
| | > any updates in your thread. When responding to posts via your
| newsreader,
| | > please "Reply to Group" so that others may learn and benefit from
your
| | > issue.
| | >
| | > Microsoft engineers can only focus on one issue per thread. Although
we
| | > provide other information for your reference, we recommend you post
| | > different incidents in different threads to keep the thread clean.
In
| | > doing
| | > so, it will ensure your issues are resolved in a timely manner.
| | >
| | > For urgent issues, you may want to contact Microsoft CSS directly.
| Please
| | > check http://support.microsoft.com for regional support phone
numbers.
| | >
| | > Any input or comments in this thread are highly appreciated.
| | >
| | > =====================================================
| | >
| | > This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | >
| | >
| | > --------------------
| | > | From: "Robert Connor" <robertcNOSPAM@xxxxxxxxxxxxxxxxxx>
| | > | References: <OotCP$uyGHA.3280@xxxxxxxxxxxxxxxxxxxx>
| | > <#29itqvyGHA.4496@xxxxxxxxxxxxxxxxxxxx>
| | > <ukUykv4yGHA.3280@xxxxxxxxxxxxxxxxxxxx>
| | > <uPUdFrCzGHA.5072@xxxxxxxxxxxxxxxxxxxx>
| | > <uQ1PpzIzGHA.4972@xxxxxxxxxxxxxxxxxxxx>
| | > <Ow3HU7QzGHA.3440@xxxxxxxxxxxxxxxxxxxx>
| | > <#EfR3CfzGHA.1292@xxxxxxxxxxxxxxxxxxxx>
| | > <#kI1VqpzGHA.4044@xxxxxxxxxxxxxxxxxxxx>
| | > | Subject: Re: Outlook won't connect locally when configured for
HTTP
| | > | Date: Tue, 5 Sep 2006 08:55:42 -0700
| | > | Lines: 36
| | > | X-Priority: 3
| | > | X-MSMail-Priority: Normal
| | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
| | > | X-RFC2646: Format=Flowed; Response
| | > | Message-ID: <uVoOkQQ0GHA.1256@xxxxxxxxxxxxxxxxxxxx>
| | > | Newsgroups: microsoft.public.windows.server.sbs
| | > | NNTP-Posting-Host: pia138-199.pioneernet.net 66.114.138.199
| | > | Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:295348
| | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | > |
| | > | No. This is SBS 2003 Standard. I have applied SP1.
| | > |
| | > | Robert
| | > |
| | > | "Lanwench [MVP - Exchange]"
| | > | <lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
| | > message
| | > | news:%23kI1VqpzGHA.4044@xxxxxxxxxxxxxxxxxxxxxxx
| | > | > In news:%23EfR3CfzGHA.1292@xxxxxxxxxxxxxxxxxxxx,
| | > | > Robert Connor <robertcNOSPAM@xxxxxxxxxxxxxxxxxx> typed:
| | > | >>> You can use a desktop for this, too.
| | > | >>>
| | > | >>
| | > | >> I configured my desktop for HTTP and it is doing the same thing
as
| | > the
| | > | >> laptop. It tries and tries to make a connection via HTTP, but
it
| | > | >> fails. It looks like it is a problem across the network. That
| would
| | > | >> suggest a configuation problem, but the configuration matchs
the
| SBS
| | > | >> generated configuration, so I don't know what is wrong.
| | > | >>
| | > | >>>
| | > | >>> And yet your non-laptop users happily connect using MAPI
...just
| | > | >>> TCP/IP ....right?
| | > | >>>
| | > | >>
| | > | >> All of the other users have no problem connecting via TCP/IP.
A
| | > | >> while back we had a users who started getting prompted for a
| username
| | > | >> and password, but deleting the profile solved that problem.
Other
| | > | >> than that it has worked flawlessly.
| | > | >>
| | > | >> Thanks for your help so far.
| | > | >>
| | > | >> Robert
| | > | >
| | > | > Are you using ISA?
| | > | >
| | > |
| | > |
| | > |
| | >
| |
| |
| |
|
|



.

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