Re: User Account - Cannot Access

And she shouldn't be admin up at the server.

Joe wrote:
Susan, sorry to bother but what about her credentials.

Do I have her setup properly in AD?

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:
Shoulda known it was quicbkooks.

On the local workstation, log in with the local admin or domain admin
creds and then click on control panel, users.

Flip her account to power user.

Joe wrote:
Hello Susan,

It seems her account had some form of privileges and now when using her
account she cannot access QUickbooks, etc, applications that say she
needs higher privileges. It just seems that something is lost in the
registry or something.

She is a member of the following groups.

Administrators ourdomain.local/Builtin
Domain Users ourdomain.local/user
Domain Administrators (same as above)
DOMAIN ourdomain.local/MyBusiness/DistributionGroups

Under her profile I have as logon script: SBS_LOGIN_SCRIPT.bat

How do I find the drive she needs to login at? I have for me Z:/ and
another user here in office has same.

Thanks for help! I had someone say that she is not connecting to the
server but I can ping the server and get replies with no packets lost.

P.S. I copied her old documents and settings profile to the new one and
still have issues with logging into enterprise applications such as
Quickbooks and also her desktop icons don't work and Windows XP when
clicking on Start doesnt have anything list on left side of menu.
Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:
Lost what?

On the local workstation, in users, what group is the user account in?

newjerseyjoe@xxxxxxxxx wrote:
We have a user account on SBS 2000 and she was doing fine. The other
day she remotes in using PCAnywhere and says that she cannot login to
the pc. Says its waiting.

So someone else in the firm changed her password and upon her login she
lost certain privileges.

I have racked my brain doing many things over last 2 days. I went into
AD and removed her account and re-established it. When I logged in I
lost her settings and applications that are saying this user needs
admin access. And I checked in the AD for her groups and she is
seemingly in the administrator group.

Can someone help me with this?? This is quite urgent.

Thanks again!!


.

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