RE: companyweb - Unable to connect
- From: v-chacez@xxxxxxxxxxxxx (chace zhang)
- Date: Mon, 04 Sep 2006 11:30:55 GMT
Hi,
Thank you for your update. Sorry for the delayed response due to weekend.
The method below is the recommendation solution to reinstall SharePoint
Service on SBS Server.
How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site
http://support.microsoft.com/kb/829114/
Create additional website in IIS may occur unpredictable issue. Since SBS
is a highly compose Server, after reinstall the core components the
build-in service such as Exchange, SPS will configure properly.
Please perform the steps in my previous reply.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: companyweb - Unable to connect
| thread-index: AcbOKbi2bDWGWiMnTd2mcwOz2k6Fww==
| X-WBNR-Posting-Host: 69.193.55.5
| From: =?Utf-8?B?R2FyeSBE?= <GaryD@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <B183C743-D697-4BE3-924F-7F80C6B60B0A@xxxxxxxxxxxxx>
<v3U6QHmyGHA.4548@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: companyweb - Unable to connect
| Date: Fri, 1 Sep 2006 17:50:01 -0700
| Lines: 207
| Message-ID: <A1EB5979-D57D-46D8-8DF5-73CC44B17B9D@xxxxxxxxxxxxx>
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:294762
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks for your response. Are there any preliminary steps I can take.
| Backing up, deleting, and then reinstalling intranet and database seems
very
| risky.
|
| DO you know if its possible to create a new intranet site on the same
| system, copy the setup and database files
|
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand you encountered following
error
| > message
| > "Unable to connect to database. Check database connection information
and
| > make sure the database server is running."
| >
| > If I have misunderstood your concern, please feel free to let me know.
| > And the error persists after you perform the steps in KB 823287. we
could
| > backup the current companyweb database, reinstall the companyweb and
| > restore the database back. Please refer to the following KB article.
| >
| > 829112 How to back up and restore http://companyweb data in Windows
Small
| > Business Server 2003
| > http://support.microsoft.com/?id=829112
| >
| > 829114 How to remove and how to install the Windows Small Business
Server
| > 2003 SharePoint Services Companyweb Web site
| > http://support.microsoft.com/?id=829114
| >
| > 827701 How to perform a disaster recovery operation of SharePoint
Services
| > http://support.microsoft.com/?id=827701
| >
| >
| > For you convenience, I would like to list the steps below:
| >
| > I. Uninstall Intranet
| >
| > 1. Click Start, click Control Panel, and then click Add or Remove
| > Programs.
| > 2. Select Windows Small Business Server 2003 and then click
| > Change/Remove. The Setup Wizard appears.
| > 3. Click Next to start the wizard.
| > 4. On the Windows Configuration page, click Next.
| > 5. On the Component Selection page, in the Action column, change
| > Server Tools to Maintenance, change Intranet component to Remove, and
then
| > click Next.
| > 6. On the Component Summary page, click Next.
| > 7. Click Finish.
| >
| >
| > II. Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT)
| >
| > In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
| > (SHAREPOINT) and then click Remove. A dialog box appears. To confirm
that
| > you want to remove, click Yes.
| >
| >
| > III. Delete Registry Keys
| >
| > 1. Delete
| > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
| > 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
| > Server\SHAREPOINT
| > 3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web
| > Server Extensions\Ports\Port /LM/W3SVC/4: (Do not delete "Port
| > /LM/W3SVC/1:" because it is FronPage Server Extension 2002 which is
| > installed on the Default WebSite. If you see additional "Port
| > /LM/W3SVC/X:", backup and then remove them)
| >
| >
| > IV. Delete IIS Virtual Directory
| >
| > 1. Delete SharePoint Central Administration (Do Not Delete
Microsoft
| > SharePoint Administration. It belongs to FronPage Server Extension)
| > 2. Delete Companyweb
| >
| > Note: If AV software install any extra IIS virtual directory, also
remove
| > them if possible. They sometimes use port 8081 which will conflict with
our
| > SharePoint Central Administration virtual directory.
| >
| >
| > V. Delete Application Pool
| >
| > There should be only 4 application pools (DefaultAppPool,
| > ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
| > MSSharePointAppPool). Besides those 4, delete all the extra.
| >
| > VI. Rename Folders
| >
| > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
| > 2. Rename C:\Inetpub\companyweb
| >
| >
| > VII. Install the intranet component
| > 1. In Add or Remove Programs, select Windows Small Business Server
| > 2003 and then click Change/Remove. The Setup Wizard appears.
| > 2. Click Next.
| > 3. On the Windows Configuration page, click Next.
| > 4. On the Component Selection page, in the Action column, change
| > Server Tools to Maintenance, change Intranet and Monitoring components
to
| > Install, and then click Next.
| > 5. On the Logon Information page, click Next.
| > 6. On the Component Summary page, click Next.
| > 7. Click Finish.
| >
| >
| > VIII. The Installation should still fail, then apply the patch
located
| > at:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
| > 85F8-951E9F055BF0&displaylang=en
| >
| >
| >
| > If you have any further questions or concerns, please feel free to let
us
| > know. Thanks for your time and we look forward to hearing from you.
| >
| > Hope this helps, if you have any other concerns or need more help,
please
| > feel free to let me know.
| >
| > Have a nice day.
| >
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: companyweb - Unable to connect
| > | thread-index: AcbKNDYBN0aZ1FznSESrhuDpg8/UTg==
| > | X-WBNR-Posting-Host: 64.56.237.32
| > | From: =?Utf-8?B?R2FyeSBE?= <Gary D@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: companyweb - Unable to connect
| > | Date: Sun, 27 Aug 2006 16:55:02 -0700
| > | Lines: 12
| > | Message-ID: <B183C743-D697-4BE3-924F-7F80C6B60B0A@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:293360
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I have been running SBS2003 essentially glitch free for 2 plus years.
A
| > few
| > | days ago the group policy was edited to to enable custom internet
| > security
| > | settings (to access a Webinar service). The security evel was set,
and
| > the
| > | webinar has worked, for several days but after the first system
reboot we
| > | have been unable to connect to the company intranet site. The error
| > being.
| > | "Unable to connect to database. Check database connection
information
| > and
| > | make sure the database server is running." Article 823287 in the
| > Microsoft
| > | Knowledge Base provided no asistance. (Database is running, IIS not
| > running
| > | in isolation but as we have the standard edition we do not have MSL
| > Sequel
| > | Server.
| > |
| > | Any suggestions.
| > |
| >
| >
|
.
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