RE: SBS Exchange 2003 NDR 4.4.7
- From: v-chacez@xxxxxxxxxxxxx (chace zhang)
- Date: Fri, 01 Sep 2006 10:36:14 GMT
Hi,
Thanks for your update.
I will be here waiting for your reply, if you have any other questions or
need more help on this issue, please feel free to let me know.
Have a nice day.
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SBS Exchange 2003 NDR 4.4.7
| thread-index: AcbNVT46dcTtHXNxQD+dG2Ih4o3Oyg==
| X-WBNR-Posting-Host: 66.78.118.153
| From: =?Utf-8?B?SmF5?= <Jay@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <B691B848-B1BF-440D-8A0B-A73A51701054@xxxxxxxxxxxxx>
<nJaWfSzyGHA.396@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: SBS Exchange 2003 NDR 4.4.7
| Date: Thu, 31 Aug 2006 16:29:02 -0700
| Lines: 165
| Message-ID: <B8F4D832-6ECD-4F07-9F3D-504D5B22FD0C@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:294512
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| sorry I missed this post, I'll read it over and give it a try and let you
know.
|
| I did come across a section on the AOL website under Postermaster that
| mentioned anyone sending through a Cisco PIX should increase the DNS
packet
| size.
|
| Jay
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand you encountered NDR 4.4.7
when
| > sending to particular domain, for instance AOL.
| >
| > Based on my research, the possible cause for error code 4.4.7 is as
below.
| >
| > The message in the queue has expired. It is normal behavior in Exchange
| > server which happens when target mail server didn't respond to your
| > Exchange Server in a specified time frame (by default it's 72 hours).
The
| > sending server tried to relay or deliver the message, but the action
was
| > not completed before the message expiration time occurred. This NDR may
| > also indicate that a message header limit has been reached on a remote
| > server or that some other protocol timeout occurred during
communication
| > with the remote server. Basically, this code indicates an issue on the
| > receiving server.
| >
| > In order to get a clear picture on this issue, please let me know the
| > following question,
| >
| > 1. Please send me a real NDR for further research.
| > 2. Do you deliver outbound mail through DNS or Smarthost?
| >
| > Meanwhile, we can use the following steps to troubleshoot the issue.
| >
| > When the issue happens, in the Exchange Server, please telnet the
| > destination mail server which you cannot send mail to by the following
| > steps.
| >
| > 1. Click Start, click Run, type telnet, and then click OK.
| > 2. At the Microsoft Telnet command prompt, type open server_name 25,
and
| > then press ENTER.
| > 3. To verify that you are successfully connected to the SMTP Mail
Service,
| > type helo domain.com, and then press ENTER.
| > 4. Type mail from: <InternalUser@xxxxxxxxxxxxxx>, and then press ENTER.
| > 5. Type rcpt to: <User@xxxxxxxxxxxxxxxx>, and then press ENTER.
| > 6. Type "quit" (without the quotation marks), and then press ENTER two
| > times to close the connection to the server and leave the Telnet
session
| > running.
| >
| > For more information about these 6 steps, please refer to the following
| > article.
| >
| > XFOR: Telnet to Port 25 of IMC to Test IMC Communication:
| > http://support.microsoft.com/?id=153119
| >
| > Please let me know the result and capture a screen shot if there is any
| > error during this process and send to me directly;
v-chacez@xxxxxxxxxxxxx
| >
| > In addition, AOL and many other major mail servers are now blocking
| > when they cannot resolve the sending e-mail server. AOL is doing
reverse
| > DNS lookup on the Exchange/SBS box against the recipient's address of
the
| > mail. The AOL.com mail server requires that a valid reverse DNS record
| > (known as PTR) for all of your domain's MX records. AOL.com also
requires
| > that for every inbound SMTP connection, the connecting SMTP server must
| > have a valid PTR record even if an MX record does not exist.
| >
| > AOL.com may also reject SMTP communication that originate from
computers
| > that use dynamic IP addresses.
| >
| > To resolve the problem, we may use forward to host when sending e-mail:
in
| > Exchange System Manager -> Connectors -> SmallBusiness SMTP connector
->
| > Properties, then change from "Use DNS to route to each address space on
| > this connector" to "Forward all mail through this connector to the
| > following smart hosts" and in the box below it, enter the SMTP mail
server
| > name of your ISP's mail server. You may want to re-run the CEICW to
| > configure the SMTP properties to ensure all the settings are correct.
| >
| > Hope this helps.
| >
| > Please do not hesitate to let me know if you have any questions or if
you
| > need further assistance.
| >
| > Have a nice day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: SBS Exchange 2003 NDR 4.4.7
| > | thread-index: AcbKtvgO3Nc9un4ZRByuFVgou8zZdg==
| > | X-WBNR-Posting-Host: 66.78.120.122
| > | From: =?Utf-8?B?SmF5?= <Jay@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: SBS Exchange 2003 NDR 4.4.7
| > | Date: Mon, 28 Aug 2006 08:31:02 -0700
| > | Lines: 13
| > | Message-ID: <B691B848-B1BF-440D-8A0B-A73A51701054@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:293522
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | can anyone let me know what I can do to fix this, I receive NDRs from
| > | particular companies. The message delivery times out. For example
if
| > | someone sends a message to an AOL user it'll be queued and then
receive
| > the
| > | message below:
| > |
| > | Could not deliver the message in the time limit specified
| > | MyCompanysDomainName.ca #4.4.7
| > |
| > | but other addresses work fine. I used NSLOOKUP and checked the mail
| > records
| > | point to the correct address of my server. I'm not sure how to go
about
| > this.
| > |
| > | Thanks,
| > | Jay
| > |
| >
| >
|
.
- References:
- RE: SBS Exchange 2003 NDR 4.4.7
- From: Jay
- RE: SBS Exchange 2003 NDR 4.4.7
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